Casino Player's
27.06.2005King Neptune's Casino (www.kingneptunescasino.com) and Trident Lounge Casino (www.tridentloungecasino.com) have achieved top positioning in the popular Casino Player magazine "Best of Gaming" edition out this week.
Casino Player's "Best of Gaming" recognizes online casinos
The casinos, which both belong to the Trident Group and are widely acknowledged as being among the most successful online casinos in the industry, took the Best Customer Service Award (King Neptunes) with Trident Lounge Casino the runner up, and 2nd prize in the Best Payouts Award (King Neptune's)
The awards are based on free voting by subscribers to the almost 120 000 circulation Casino Player magazine, a highly respected gambling interest publication based in the United States which enjoys international popularity.
Customer service is available to Trident group casino and poker room players via a round-the-clock, toll-free telephone, e-mail and Live Chat Support communications system.
Trident group spokesman Scott Gaines paid tribute to the customer service staff at the casinos in acknowledging the awards.
"Much time and effort goes into selecting the right staff and then training them in the latest CRM techniques using the best systems available, and being recognized by the readers of such an influential magazine vindicates the investment we have made in training and motivation," he said. "Consistently maintaining high levels of efficiency and responsiveness takes both skill and commitment, and we're proud of our Support and Accounting staff for achieving this key goal."
