Casino cautions - December 2005

29.12.2005

It has been previously reported on slow-pay complaints regarding the Playtech-powered African Palace and Indio online casinos.

This week one player highlighted the delays at these operations when he posted that he had finally been paid.....after 7 months, 55 emails, and 70 phone calls to the casino and Playtech!

Even then, the payment had to be made in two tranches, one of which was through a channel not requested by the player. So disgruntled is this player, that he has offered to help other players with similar hassles and is canvassing ideas on what to do with a shiny new domain he has acquired at www.africanpalace.co.uk. That could be an interesting conversation!

Another affiliate/player complains that she has to chase these casinos for her monthly payment and even get Playtech involved on occasion. She is still awaiting the balance of a four figure winnings withdrawal outstanding for the past 6 months.

This does not indicate a reliable venue for players, and caution is strongly advised.