Cool Cat Casino Player Reviews and comments
Date: 11/27/2009, Comment from Simon
" All you guys moaning about this casino have only yourselves to blame. A simple search and you will find bad press about them all over the place.. Even here on this site where you are moaning they have a big fat BEWARE warning on the reviews.
DO some homework before you play at a casino. "
" All you guys moaning about this casino have only yourselves to blame. A simple search and you will find bad press about them all over the place.. Even here on this site where you are moaning they have a big fat BEWARE warning on the reviews.
DO some homework before you play at a casino. "
Date: 11/19/2009, Comment from Stephen Pandolfi
" 2 months and still counting. I now have 8 withdrawals pending. Does anyone know if they are regulated by anyone. I am going to put a stop on all my payments to them this month. They owe me thousands. A bunch of bull "
" 2 months and still counting. I now have 8 withdrawals pending. Does anyone know if they are regulated by anyone. I am going to put a stop on all my payments to them this month. They owe me thousands. A bunch of bull "
Date: 11/06/2009, Comment from Paul Williams
" Hello friends..
I am playing online casino games for last 3 years & found CoolCat Casino as a good online casino. I have won many time there & got payments within a month. "
" Hello friends..
I am playing online casino games for last 3 years & found CoolCat Casino as a good online casino. I have won many time there & got payments within a month. "
Date: 10/28/2009, Comment from Stephen
" this site is a scam. I have 5 withdrawals that have not been honored for a long period of time including one that is over a month overdue. This site is a joke "
" this site is a scam. I have 5 withdrawals that have not been honored for a long period of time including one that is over a month overdue. This site is a joke "
Date: 10/02/2009, Comment from DP
" Cool Cat Casino based out Costa Rico, and is the BIGGEST RIPOFF CASINO that I have ever played at. They promise you your money in 7 to 15 business days, but now it is over 32 business days later and not a dime seen. Then when I confront them, the advise me that there is a $48 dollar fee for sending me my money Western Union. I never requested this form of payment. I am then told Accounting determines how you get your money, so why do they let you choose in the beginning? LIES LIES LIES. Let all your friends know that this casino is a HUGE RIPOFF! "
" Cool Cat Casino based out Costa Rico, and is the BIGGEST RIPOFF CASINO that I have ever played at. They promise you your money in 7 to 15 business days, but now it is over 32 business days later and not a dime seen. Then when I confront them, the advise me that there is a $48 dollar fee for sending me my money Western Union. I never requested this form of payment. I am then told Accounting determines how you get your money, so why do they let you choose in the beginning? LIES LIES LIES. Let all your friends know that this casino is a HUGE RIPOFF! "
Date: 07/25/2009, Comment from Jacquelyn
" My problem is a bit different than those I am seeing here. I am a compulsive gambler who has willingly barred myself through the lottery committee from all and any gambling venues within the state of PA. I have requested at least five times over the span of 2 years or more, to have my phone number and email removed from the computers etc. at Cool Cat Casino. The first 2 times went fairly well but were ineffective. Having spoken now to three different people within the past 4 months and having them get increasingly rude - including one "Mr Gould" who said I just shouldn't gamble, I am very frustrated. I can't get a name or number for anyone truly in management who can make them stop telemarketing my number with their computers and I refuse to change my phone number. Can anyone help me with a name and/or number of someone who can effectively get me out of their system?? Thanks so much for any help. "
" My problem is a bit different than those I am seeing here. I am a compulsive gambler who has willingly barred myself through the lottery committee from all and any gambling venues within the state of PA. I have requested at least five times over the span of 2 years or more, to have my phone number and email removed from the computers etc. at Cool Cat Casino. The first 2 times went fairly well but were ineffective. Having spoken now to three different people within the past 4 months and having them get increasingly rude - including one "Mr Gould" who said I just shouldn't gamble, I am very frustrated. I can't get a name or number for anyone truly in management who can make them stop telemarketing my number with their computers and I refuse to change my phone number. Can anyone help me with a name and/or number of someone who can effectively get me out of their system?? Thanks so much for any help. "
Date: 07/17/2009, Comment from Josie
" I got my money today - thanks Kevin and everybody at Reviewed-Casinos! This casino really made it difficult an unpleasant. The only thing I would still ask of reviewed is to add them to the bad casinos list - They are BAD!!! "
" I got my money today - thanks Kevin and everybody at Reviewed-Casinos! This casino really made it difficult an unpleasant. The only thing I would still ask of reviewed is to add them to the bad casinos list - They are BAD!!! "
Date: 07/13/2009, Comment from BIGD0000
" GUESS WHAT : I got my money today from coolcat, after threats of running ads on aol and msn I got my money in about a week. Im ending my play and conversations with coolcat, hope you all get your money. Keep after them daily as I did, Good Luck "
" GUESS WHAT : I got my money today from coolcat, after threats of running ads on aol and msn I got my money in about a week. Im ending my play and conversations with coolcat, hope you all get your money. Keep after them daily as I did, Good Luck "
Date: 07/13/2009, Comment from Lee
" UPDATE.. Today (July 10) I received a check from cool cat. It was minus my original bouns money as well as a $65 processing fee, but I did receive $1072.71. I made this request on May 29th. Two weeks from my request date I begin contacting them twice a day through the IM chat option. The "accounting" department does not take phone calls. Wonder why? lol I made every threat possible to these people. I could tell you each and every name of the people that work there. Although, I'm not sure it really isn't just one person who uses different names each day. It's funny, they always use american names. Go figure. lol All I can say is to be persistent. Make it a point to contact them repeatedly. Many times a day. It did seem that one person would attempt to help me more than others, she went by the name of Lilly. We need to get the word out on this site. It's unreal what you have to go through. Good luck to all and again, be persistent! "
" UPDATE.. Today (July 10) I received a check from cool cat. It was minus my original bouns money as well as a $65 processing fee, but I did receive $1072.71. I made this request on May 29th. Two weeks from my request date I begin contacting them twice a day through the IM chat option. The "accounting" department does not take phone calls. Wonder why? lol I made every threat possible to these people. I could tell you each and every name of the people that work there. Although, I'm not sure it really isn't just one person who uses different names each day. It's funny, they always use american names. Go figure. lol All I can say is to be persistent. Make it a point to contact them repeatedly. Many times a day. It did seem that one person would attempt to help me more than others, she went by the name of Lilly. We need to get the word out on this site. It's unreal what you have to go through. Good luck to all and again, be persistent! "
Date: 07/09/2009, Comment from BIGD0000
" UPDATE-- I have had a good reply from players who want to take out ads on how bad coolcat casino is and how they rip off players, we only need about 5 more people who are willing to help out, we want to get these ads up on aol and msn asap. CONTACT BIGD0000@AOL.COM "
" UPDATE-- I have had a good reply from players who want to take out ads on how bad coolcat casino is and how they rip off players, we only need about 5 more people who are willing to help out, we want to get these ads up on aol and msn asap. CONTACT BIGD0000@AOL.COM "
Date: 07/02/2009, Comment from BIGD0000
" Since we all seem to have ripped off by coolcat casino and theres not alot we really can do , im willing to spend some money on taking out ads on the internet to warn people of just how crooked coolcat is, im willing to if i can get others to help pay for it, please contact me if you think is is a good idea and are willing to help out,
thanks BIGD0000@AOL.COM "
" Since we all seem to have ripped off by coolcat casino and theres not alot we really can do , im willing to spend some money on taking out ads on the internet to warn people of just how crooked coolcat is, im willing to if i can get others to help pay for it, please contact me if you think is is a good idea and are willing to help out,
thanks BIGD0000@AOL.COM "
Date: 07/02/2009, Comment from Lee
" Wow, I am experiencing the same exact problems with this casino. Amazing! I am soooo frustrated with them. Deposited $75.00 a week later requested a withdrawal of $1250.00. After all the waiting periods and finally having my withdrawal approved, I am still waiting. I keep getting all the same responses as I've read here, blaming the US Gov't laws, etc. What can we do to get paid? This is flat out bullshit! Like someone else posted, fraud! I call, email, and IM them every single day! We all need to continue doing this. Pass the word to NEVER play on this site...EVER! "
" Wow, I am experiencing the same exact problems with this casino. Amazing! I am soooo frustrated with them. Deposited $75.00 a week later requested a withdrawal of $1250.00. After all the waiting periods and finally having my withdrawal approved, I am still waiting. I keep getting all the same responses as I've read here, blaming the US Gov't laws, etc. What can we do to get paid? This is flat out bullshit! Like someone else posted, fraud! I call, email, and IM them every single day! We all need to continue doing this. Pass the word to NEVER play on this site...EVER! "
Date: 06/24/2009, Comment from BIGD0000
" IVE PLAYED AT COOLCAT FOR SOME TIME AND DID A WITHDRAWAL OVER A MONTH AGO, I WAS TOLD 10DAY WAITING ON SOMETHING AND THEN ANOTHER 10 DAYS FOR PROCESSING, THAT 4 WEEKS, NOW BEING TOLD THEY ARE HAVING A HARD TIME FUNDING US PLAYERS, BUT YET THEY CANT PAY THEY ARE STILL TAKING DEPOSITS WITH NO PROBLEM, SURE MAKES A PERSON WONDER WHAT KIND OF PEOPLE ARE THESE PEOPLE, I ASK WHY THEY CANT JUST SEND A CHECK VIA REGULAR MAIL AND THEY WONT ANSWER THAT QUESTION. AFTER READING ALL THE COMPLAINT IT HAS BECOME QUITE APPARENT THEY DONT PAY ANYONE, JUST TAKE THERE MONEY AND SCREW YOU IF IF U HAPPEN TO WIN, I HOPE EVERYONE FINDS A WAY TO GET WORD OUT ABOUT THIS CASINO MAYBE IF EVERYONE HEARS THEY WONT GET THE SHAFT LIKE WE US PLAYERS ARE. "
" IVE PLAYED AT COOLCAT FOR SOME TIME AND DID A WITHDRAWAL OVER A MONTH AGO, I WAS TOLD 10DAY WAITING ON SOMETHING AND THEN ANOTHER 10 DAYS FOR PROCESSING, THAT 4 WEEKS, NOW BEING TOLD THEY ARE HAVING A HARD TIME FUNDING US PLAYERS, BUT YET THEY CANT PAY THEY ARE STILL TAKING DEPOSITS WITH NO PROBLEM, SURE MAKES A PERSON WONDER WHAT KIND OF PEOPLE ARE THESE PEOPLE, I ASK WHY THEY CANT JUST SEND A CHECK VIA REGULAR MAIL AND THEY WONT ANSWER THAT QUESTION. AFTER READING ALL THE COMPLAINT IT HAS BECOME QUITE APPARENT THEY DONT PAY ANYONE, JUST TAKE THERE MONEY AND SCREW YOU IF IF U HAPPEN TO WIN, I HOPE EVERYONE FINDS A WAY TO GET WORD OUT ABOUT THIS CASINO MAYBE IF EVERYONE HEARS THEY WONT GET THE SHAFT LIKE WE US PLAYERS ARE. "
Date: 06/24/2009, Comment from DAVID . F
" What can be done with these types of casino's are they licensed with anyone.How can all players be warned not to play with these jerks, there must be a way to shut them down. "
" What can be done with these types of casino's are they licensed with anyone.How can all players be warned not to play with these jerks, there must be a way to shut them down. "
Date: 06/15/2009, Comment from Alec Nicholls
" I just read many of the complaints... and no positives!!!!!
I have been playing at Coolcat for 3 years now and yes, they can take up to a month to pay. However, I have received good friendly service and the bonuses are great.
I would like the pay outs to be faster, but, at least for me, the bonuses and the VIP status are worth the extra wait time. "
" I just read many of the complaints... and no positives!!!!!
I have been playing at Coolcat for 3 years now and yes, they can take up to a month to pay. However, I have received good friendly service and the bonuses are great.
I would like the pay outs to be faster, but, at least for me, the bonuses and the VIP status are worth the extra wait time. "
Date: 06/06/2009, Comment from Paul Johnson
" This "casino" is definitely a scam. My experiences are very simoilar to all other comments.Deposited initially $150 around April 2009.Played the required play through and hit 3xRoyal flush =$3000.They allowed me in theory to withdraw $1000.After I made the withdrawal request I deposited an additional $200.3 weeks later they notified me that my withdrawal was approved.They than proceeded to eliminate the "new" $200 !I am now involved with the now familiar game of emailing, calling etc. to try to get my $1000 winnings.I encourage everybody who reads this to at least inform your debit/credit card company about this casino.I know that online gambling is no longer legal in the US. That does not justify fraud. "
" This "casino" is definitely a scam. My experiences are very simoilar to all other comments.Deposited initially $150 around April 2009.Played the required play through and hit 3xRoyal flush =$3000.They allowed me in theory to withdraw $1000.After I made the withdrawal request I deposited an additional $200.3 weeks later they notified me that my withdrawal was approved.They than proceeded to eliminate the "new" $200 !I am now involved with the now familiar game of emailing, calling etc. to try to get my $1000 winnings.I encourage everybody who reads this to at least inform your debit/credit card company about this casino.I know that online gambling is no longer legal in the US. That does not justify fraud. "
Date: 05/17/2009, Comment from jnesmith
" Wish i would of read the comments before i started playing on there site . i am still waiting on my withdrawls totaling 2,300 i won in April and getting the same crap as all you have mentioned. i will keep you posted if i ever get my winnings "
" Wish i would of read the comments before i started playing on there site . i am still waiting on my withdrawls totaling 2,300 i won in April and getting the same crap as all you have mentioned. i will keep you posted if i ever get my winnings "
Date: 05/01/2009, Comment from David Matthews
" Well after being so happy winning $700 from my no deposit bonus and playing through as stated in terms and conditions. I requested to withdraw using Click2Pay and waited. Nothing from site so got onto livehelp. Very rude individual named Steven said that there is no way I can withdraw the money as it was a bonus and then ranted about how the sites rules were final. I explained I half expected this response after reading other reviews online about the casino. He was not happy and proceeded to remove the $700 from my account so that I could not even cancel check out and play with it??
Coolcat is not the name that sprung to mind, more like RudeCat. Total rip off, misleading, obstructive, and down right rude.
Totally different to the person who speaks to you when you deposit or send in authorisation details..
STAY AWAY FROM THIS SITE - IT IS A SCAM RUN BY SCAMMERS. CANT BELIEVE THEY ARE STILL RUNNING. Dave Matthews "
" Well after being so happy winning $700 from my no deposit bonus and playing through as stated in terms and conditions. I requested to withdraw using Click2Pay and waited. Nothing from site so got onto livehelp. Very rude individual named Steven said that there is no way I can withdraw the money as it was a bonus and then ranted about how the sites rules were final. I explained I half expected this response after reading other reviews online about the casino. He was not happy and proceeded to remove the $700 from my account so that I could not even cancel check out and play with it??
Coolcat is not the name that sprung to mind, more like RudeCat. Total rip off, misleading, obstructive, and down right rude.
Totally different to the person who speaks to you when you deposit or send in authorisation details..
STAY AWAY FROM THIS SITE - IT IS A SCAM RUN BY SCAMMERS. CANT BELIEVE THEY ARE STILL RUNNING. Dave Matthews "
Date: 05/01/2009, Comment from mike
" I waited almost 2 months for a payout of 900 dollars, I kept getting the run-a-round, they have a processor problem, the they didnt have my forms..it was the mst frustrating experence I have ever had ..I suggest playing elsewhere "
" I waited almost 2 months for a payout of 900 dollars, I kept getting the run-a-round, they have a processor problem, the they didnt have my forms..it was the mst frustrating experence I have ever had ..I suggest playing elsewhere "
Date: 05/01/2009, Comment from Dave Matthews
" Just won $1000 dollars on coolcat and was buzzing. Withdrawn $700 which is pending approval. After reading all your comments I am totally deflated - guess i'll fight like the rest of you and see what happens.. Just in the middle of sending in authentication details but even thats been a nightmare - link to form is broken..
Signed up for click2pay to try and make things smoother - but we'll see..
Will keep you up to date..
DAV UK "
" Just won $1000 dollars on coolcat and was buzzing. Withdrawn $700 which is pending approval. After reading all your comments I am totally deflated - guess i'll fight like the rest of you and see what happens.. Just in the middle of sending in authentication details but even thats been a nightmare - link to form is broken..
Signed up for click2pay to try and make things smoother - but we'll see..
Will keep you up to date..
DAV UK "
Date: 04/22/2009, Comment from Kenny
" I am like everyone else i have made Alot of deposits over a three year period. i have made a withdrawel on 4/23/09 for a small amount of 640 today is 5/21/09 and i am getting the runaround about it will be a few more days. i am so disapointed. coolcat makes dammmm good money but they don't payout like they say and they don't pay on time.I hope alot of people read this Page before going into play at coolcat casino. you all should just close your doors. I can't believe you have been in busniess this long "
" I am like everyone else i have made Alot of deposits over a three year period. i have made a withdrawel on 4/23/09 for a small amount of 640 today is 5/21/09 and i am getting the runaround about it will be a few more days. i am so disapointed. coolcat makes dammmm good money but they don't payout like they say and they don't pay on time.I hope alot of people read this Page before going into play at coolcat casino. you all should just close your doors. I can't believe you have been in busniess this long "
Date: 04/05/2009, Comment from K. Harris
" I suggest that they fine tune their rules! Their casino is misrepresenting not only me, but anyone who plays and/or cashes out.
Being cautious about bonus money as I am, I verified the Rule with their on line host that their play through amount was $1250.00. I asked if I played through the 1250.00, the balance beyond that amount is mine to choose to either play or cash out. The reply was “that's correct”. I made the $1250.00 plus over $1000.00 but I cashed out (or attempted to) $850.00 in cash.
I sent my paperwork out on March 13, 2009 as requested. I received a message 2 days days later stating my identification was not clear and I thereby resent the information and the following day they said they received the information and a file had been opened.
On several occasions I checked the status of my withdraw on line and I always was rerouted to the Internet stating my questions have been submitted and someone will get in touch with me within 24 hours. That was a joke. It took about 5 days for just 1 response out of 15 submissions.
I then get a message stating that there was a problem with the processing to the United States and it should be cleared up very soon. I never heard of that kind of problem unless the casino was under some type of investigation. OK, so I was being nice and gave them a few days to respond. I get no responses and once again there is never anyone on line when I want to speak to someone and their 24 hours is far from 24 hours, basically that means don't contact us because we will not reply. They violated their own Rule (the famous 24 hour Rule)!! Their rules don't apply to anyone unless it is to benefit their casino.
I then get a message on March 27, 2009 that my transfer will be early the next week. By Wednesday of the following week I started checking to see what was up. I FINALLY get a reply on April 2, 2009 stating that they will wire the money sometime the following week and it mentioned that according to my bonus of $50.00, I was only entitled to $50.00. That was not the original rule as stated earlier in this letter.
I then went to the on line live rep and finally spoke to someone for the first time in almost 3 weeks. I mentioned briefly what was going on and they told me to hold on and never came back to the chat session. I logged in again and they told me to hang on again. She finally came back and said I was in violation (please give me a break) of the terms of the bonus because I played a game that was not allowed which was poker. If someone is not allowed to play certain games with the bonus then why isn't it blocked when customers log in to that game? I know for a fact other casinos have a pop up to advise them that the customer is not entitled to play that game when the customer attempt to log in to a game that is not allowed. She said since this was a violation, (which I know their casino looked through my play history with a fine tooth comb to find a violation so they did not have to pay) she was going to reset the amount back to $50.00 and strike my wire transfer of $850.00 off the books. I had $850.00 waiting to be transferred! They stole this money from me.
I advised this women not to do that until I spoke to the withdraws person the next day, but she ignored my request and erased it. She said the withdraws department approved it. How amazing. I was told that the withdraws department is only there during the day between 8 and 5 EST. This was about 9 PM PST (midnight EST).
Their casino never intended on paying out the money. When I know my play through was finished and the amount I decided to cash out was $850.00.
I live in Las Vegas and we run a genuine & honest ship here. No beating around the bush here. In this town, Cool Cats procedures and practices would not last 24 hours without one of the big bosses stepping in and straightening them out. Here the customer is number ONE. It's either you are in or you best ship out and fast!
I don't need on line gambling, I can go anywhere here and gamble. But my curiosity for the on line casinos had me investigating and playing them. The customer service here to our gamblers is of great importance. Too bad they couldn't get advise from a few casinos owners that didn't survive here.
I was told not to play their casino by my friends and now I know I should have listen to them.
I am not the loser, Cool Cats Casino will so be the big loser here. It will catch up to them. I would love to be a fly on the wall in their office. Or better yet strong arm them to get into their casino books!
Good Luck in getting your money and don't stop fighting for what's yours! When you are ready for some real gambling and fun, come to Vegas, you are always welcomed here... "
" I suggest that they fine tune their rules! Their casino is misrepresenting not only me, but anyone who plays and/or cashes out.
Being cautious about bonus money as I am, I verified the Rule with their on line host that their play through amount was $1250.00. I asked if I played through the 1250.00, the balance beyond that amount is mine to choose to either play or cash out. The reply was “that's correct”. I made the $1250.00 plus over $1000.00 but I cashed out (or attempted to) $850.00 in cash.
I sent my paperwork out on March 13, 2009 as requested. I received a message 2 days days later stating my identification was not clear and I thereby resent the information and the following day they said they received the information and a file had been opened.
On several occasions I checked the status of my withdraw on line and I always was rerouted to the Internet stating my questions have been submitted and someone will get in touch with me within 24 hours. That was a joke. It took about 5 days for just 1 response out of 15 submissions.
I then get a message stating that there was a problem with the processing to the United States and it should be cleared up very soon. I never heard of that kind of problem unless the casino was under some type of investigation. OK, so I was being nice and gave them a few days to respond. I get no responses and once again there is never anyone on line when I want to speak to someone and their 24 hours is far from 24 hours, basically that means don't contact us because we will not reply. They violated their own Rule (the famous 24 hour Rule)!! Their rules don't apply to anyone unless it is to benefit their casino.
I then get a message on March 27, 2009 that my transfer will be early the next week. By Wednesday of the following week I started checking to see what was up. I FINALLY get a reply on April 2, 2009 stating that they will wire the money sometime the following week and it mentioned that according to my bonus of $50.00, I was only entitled to $50.00. That was not the original rule as stated earlier in this letter.
I then went to the on line live rep and finally spoke to someone for the first time in almost 3 weeks. I mentioned briefly what was going on and they told me to hold on and never came back to the chat session. I logged in again and they told me to hang on again. She finally came back and said I was in violation (please give me a break) of the terms of the bonus because I played a game that was not allowed which was poker. If someone is not allowed to play certain games with the bonus then why isn't it blocked when customers log in to that game? I know for a fact other casinos have a pop up to advise them that the customer is not entitled to play that game when the customer attempt to log in to a game that is not allowed. She said since this was a violation, (which I know their casino looked through my play history with a fine tooth comb to find a violation so they did not have to pay) she was going to reset the amount back to $50.00 and strike my wire transfer of $850.00 off the books. I had $850.00 waiting to be transferred! They stole this money from me.
I advised this women not to do that until I spoke to the withdraws person the next day, but she ignored my request and erased it. She said the withdraws department approved it. How amazing. I was told that the withdraws department is only there during the day between 8 and 5 EST. This was about 9 PM PST (midnight EST).
Their casino never intended on paying out the money. When I know my play through was finished and the amount I decided to cash out was $850.00.
I live in Las Vegas and we run a genuine & honest ship here. No beating around the bush here. In this town, Cool Cats procedures and practices would not last 24 hours without one of the big bosses stepping in and straightening them out. Here the customer is number ONE. It's either you are in or you best ship out and fast!
I don't need on line gambling, I can go anywhere here and gamble. But my curiosity for the on line casinos had me investigating and playing them. The customer service here to our gamblers is of great importance. Too bad they couldn't get advise from a few casinos owners that didn't survive here.
I was told not to play their casino by my friends and now I know I should have listen to them.
I am not the loser, Cool Cats Casino will so be the big loser here. It will catch up to them. I would love to be a fly on the wall in their office. Or better yet strong arm them to get into their casino books!
Good Luck in getting your money and don't stop fighting for what's yours! When you are ready for some real gambling and fun, come to Vegas, you are always welcomed here... "
Date: 02/11/2009, Comment from mn
" LOL at this casino (cool cat). I deposited and lost a few times (never googled this scam site) and then was called by "lucas" who recruited me into further deposits. After being down approx $4400, I finally hit a jackpot and currently have a pending withdrawal of 5k. It just so happened about 8 weeks or so before this, I had a pending cashout that just sat there. After much frustration, I wound up reversing and playing it vowing never to come back. So stupid me, after phone calls from lucas comes back. This withdrawl is only pending for about 7 business days now and I know Im not getting it (AFTER googling this site after winning). But Ill get the last laugh--I just reversed all $4400 in charges---if and when these idiots ever process this payout, Ill use their check for toilet paper.
STAY AWAY FROM THIS SITE. "
" LOL at this casino (cool cat). I deposited and lost a few times (never googled this scam site) and then was called by "lucas" who recruited me into further deposits. After being down approx $4400, I finally hit a jackpot and currently have a pending withdrawal of 5k. It just so happened about 8 weeks or so before this, I had a pending cashout that just sat there. After much frustration, I wound up reversing and playing it vowing never to come back. So stupid me, after phone calls from lucas comes back. This withdrawl is only pending for about 7 business days now and I know Im not getting it (AFTER googling this site after winning). But Ill get the last laugh--I just reversed all $4400 in charges---if and when these idiots ever process this payout, Ill use their check for toilet paper.
STAY AWAY FROM THIS SITE. "
Date: 01/20/2009, Comment from MIKE
" I have been playing at cool cat for about six months and have deposited at least 20K a month. When I finally decided to withdraw some winnings (10K) I received in about 6 weeks ($7500). On December 7th, I won 45K but was told that since it was with insurance loss bonus the most I could collect would be 15K. Furthermore the rules state that VIP Double Diamond players are entitled to 10K per week withdrawls. After almost one month I was approved for only 5K, which I still have not received. I have not been given an explanation as to why the remaining 10K has not been sent._
I would not recommend at all due to the way the payout. Should I receive my winnings I will gladly advise. "
" I have been playing at cool cat for about six months and have deposited at least 20K a month. When I finally decided to withdraw some winnings (10K) I received in about 6 weeks ($7500). On December 7th, I won 45K but was told that since it was with insurance loss bonus the most I could collect would be 15K. Furthermore the rules state that VIP Double Diamond players are entitled to 10K per week withdrawls. After almost one month I was approved for only 5K, which I still have not received. I have not been given an explanation as to why the remaining 10K has not been sent._
I would not recommend at all due to the way the payout. Should I receive my winnings I will gladly advise. "
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" Looks like Coolcat's litterboxis full of crap.I've been waiting since 11/27/2009 all my "DOCS" were approved 11/29/2009 after winnning $8000 I requested 2 "OVERNIGHT EXPRESS CHECKS"becasue the max is 5g one for $5000 another for $3000 since then I reversed the $3000 in a good faith thinking that one check would be easier for them to process. Lilly has been nothing but a pain in the ass and a liar. Now she says the aproval dept is delayed. Classic. So now I wait and after reading these posts I don't know what more I can do? If anybody has an idea please feel free to e-mail me. ithertz832@yahoo.com "