Royal Vegas Casino Player Reviews and comments

" Ok, so I won a fair bit of money in Jackpotcity 2 weeks back so I thought I will try the other casino that I normally play because of the Microgaming Games. Royal Vegas was not so Royal after all. I have spent quite a few K's in this Casino in the last 6 months. Last week I spent about 5k and towards the end of my budget I decided to play the Multiplayer Isis. I went up to $600 @ $6 a bet and then went all the way down to $100 when I decided to play a bit cheap and put my bets down to $2. Now, I went to a 160x multiplier. So as I was playing dunno if my internet dropped out or I got kicked out of the casino (which can happen, no blame on the casino)when I logged back in as soon as I saw the screen comeon it said I had missed the free spins which I was waiting for more than $500 worth of clicks. OK, so I think to myself, I will give them a benefit of the doubt and kept playing for the next round. Well.... guess what.... net next round of free spins came I got a message I don't qualify for the free spins in this round. I went how could this be as I was betting probably higher than most players (I could determine that by what they were winning based on the payout reels). So, I said ok maybe next time. Now this started happening every time there was a free spin. After about 4/5 times (By this stage I was @ 185x) I called up their support.I was put onto a VIP personnel and was assured by him that this would be taken care of shortly. I requested him that my budget is running out and I need this resolved soon and could someone please call me on my mobile as soon as this is resolved as I dont want to get out of the room and lose my 185x multiplier. While waiting I thought I would bet a few dollars more and BAM! ... I got a feature on my reels (2 birds on reel 1 and 5)... I got really excited and thought there is no way I am going to miss out on a free spin when MY REELS have got the feature. NOPE THE SAME F%$#ing THING .... so I took a screen shot with the 2 birds on each side (I will post it from my home computer later today) no free spins. I was absolutely putrid so I called up the support and spoke to Cyril (Hope I got this right) and explained to him why I was furious and he assured me "You are a very valued player sir and we will do everything in our power to make sure this is resolved and that you have a great time at our casino. After about 8 hours NOTHING.... No Correspondence... so I logged in to see if things have changed. Sure enough as soon as I log -in to the game BAM! free spins for all (Wonder if it was really a co-incidence) and guess what @185x @ 2 if you get 1 good match you are looking at atleast 500+ ... and NO all I got was 300 something dollars. Now I have played Isis a few times and never have come across a free spin where you get so little. The guys that were at 0x times got about 2 dollars. Now this is ridiculous. wonder how much I could have won if I got the spins when it was on a roll which I missed 8 of. Now, I am a rational man, I understand that these guys are running a business and also, maybe my luck wasn't good enough to get the 185x and make a big cash-out. What I am absolutely pissed off about is after spending $5k at their casino last week I would have thought they would be courteous enough to let me know when the spins were fixed or send me an email to explain or apologize for the mess up. NOT A SINGLE CORRESPONDENCE ABOUT THIS TO ME AT ALL!!! and it has been 3 days. Well guess what Royal Vegas... you lost a player with a budget and the finances to spend big at your casino and I will make sure this is known to every player in the universe. Back to my beautiful Jackpotcity!... Good Luck to you all! "

" well im a new member,as i did a withdrawal,of 600 dollars,it was processed as a cheque,when i went to my account the next day there was only 200 or so left,so i got in contact with them,they told me that they prosessed my cheque,didnt receive it,had a email to prove this,got in contact again,and asked them where it was,they told me they had put it back into my play account,which was a lie,i did not receive it at all,as i had withdrew money from my own bank account to play,as im having this audited ,unhappy customer,so be careful "

" I have had an account for a few years and I love this online casino. The staff is excellent and seems to be real fair. I have never had a problem with any time I payed a visit. i would definetly reccomend to visit and enjoy the games "

" I recommend this casino to anyone,friendly,fair staff makes it a fun place to play..no problems ever with this place had account here for years. :) thanks Royal vegas "

" This casino sheating customers , games are fixed , i have bad feelings att someone sittings and control games and winners and who get bonus and who not ! I plaed same game over 1000 rolls without bonus , after that i test few times same game practice mode between few hours same day and sudently going bonus after 20 rolls and 50 rolls etc.. total sheaters , if you want save money dont play this casino !! "

" My husband and I had been loyal players at Fortune Lounge Casinos, ie..Royal Vegas, 7 Sultans, P. Play etc. Since the beginning of time for online gaming, close to 10 years. We hit a large combined Jackpot (100 thousand) 2 years ago.ie. It took us years to do that. Not being so bright we put alot of that money back replaying it. well, since that win there has been nothing at all. We have been completely shut off from winning. Don't believe in RNG. They can do what they want when it comes to turning you off or on. Fortune Lounge Casinos is for the super high rollers and they choose their winners on the amount of money they spend.Go take a look at their revolving winners on their loyalty page and you will see the same winners over and over again everyday. RodanthiM wins eveyday several times a day along with Phillip and a few more. It's obserd and so obviously fixed.They have even gone down hill more if that's possible since the US thing happened. We have become insignificant as players from the US. We have recently found BoDog nation Casino. They are great...In our first few times of deposit (we never deposit more than a hundred dollars at a time and play a few times a month)We hit a 5 thousand dollar jackpot. The payout could have been somewhat faster but it did arrive a few days past what they perdicted. Their customer service is great and the games are wonderful. We are totally finished with Fortune Lounge and will never give them another penny. Don't throw your money away at Fortune Lounge. It's a Rip Off and fixed! "

" On 4/24/07 I did a withdrawal the amount was ($2335) asked to have it sent to me via courier. Paid $35 to have it sent to me in 3 to 5 days. As of this date 6/14/07 no check has been delivered! No sorry, no bonus, nothing. Dont play in this casino Because if you win like I did, you might be a loser "

" Can´t complaint at all. I really messed up sometimes but the customer support was nothing but friendly and helpful. I wouldn´t say that it´s the best casino around when it comes to the games but I just feel comfortable playing there. "

" My absolute FAVORITE online casino. The way the software works is really important to me. This is the fastest software, smoothest video poker (software) and every game I like is at this casino. The banking has every option imaginable...and it takes my credit card that the other microgaming casinos reject. Received a surprise birthday bonus in my account, and got a bunch of loyalty points every 3and 6 months as anniversary present!!! AWESOME! You can go to the players club and cash the points out yourself instantly to the casino. Gotta love that!!! "