Omni casino Player Reviews and comments

Date: 08/02/2005, Comment from Donna
I had a very bad experience my first time playing at Omni Casino. I deposited $334 to get the maximum 30% bonus of $100. The bonus was supposed to be credited immediately, but apparently they were having technical problems so I didn't get it. In the meantime, I continued to play and lost my entire deposit. A couple of days and E-mails later, the $100 bonus was finally credited to my account. They told me that I was free to use it however I wished, including withdrawing it. I decided to leave it there and wait for my PIN to arrive. Shortly thereafter, another $100 bonus appeared in my account. It wasn't included as part of my withdrawal limit, so I figured that I must have to play it, which I did and lost. Their next move was to remove the first $100 bonus that was supposed to be mine. They claimed that crediting two bonuses was an "error". I was hoping to be able to recover at least part of my losses. The technical difficulties and errors on their part were enough that I requested my account to be closed. I'm going to stick to InterCasino and William Hill, where I haven't had any problems like that.

Date: 06/28/2004, Comment from Dudley
This casino brags about its popularity but on the several occasions I have played there I was the only blackjack player. Makes you wonder. The graphics are nice but that dang piano music repeating over and over is annoying big time.

Date: 06/15/2004, Comment from Lucy
OMNI is the worst casino I ever play. Customer service was horrible. Although Live one is ok. I referred a friend and supposed get 50$ bouns. I met all the requirement according to the website. Then I talked to customer service this girl just added more requirements on this refer a friend thing. They just seems very twist. They were keep saying the website isnt clear enough. So if that so then its the casino's fault. they should updates their website more often instead taking people's money then apologize. Its just not fair

Date: 05/06/2004, Comment from Jim
This is definitely one of the better casinos I've tried. Great graphics and great customer support. You may not get as high as a bonus as you do with other casinos but they're very fair.

Reply from Omni casino

On behalf of Omni Casino, I would like to thank each and every one whom has given some positive and constructive feedback about our casino.

We are particularly proud of our reputation gained through years of experience. Established in Nov '97, we were among the very first online casinos (worldwide) and have been in the business for longer than 95% of all online casinos.

Further, our high standards for integrity and security have allowed us to successfully serve thousands of players with millions of gaming sessions yearly. We clearly understand the dynamics involved in gambling and our loyal customers remain confident in our fairness, honesty and corporate stability.

Please feel free to visit Omni Casino's web site under the "Customer Care" link, and speak individually with a customer service agent who will help you with any problems or concerns you may have with Omni's game selection, payout procedure, security, or any other question you may have.

I will be on this site periodically to answer any questions or comments you may have.

Enjoy your gaming experience at Omni Casino!

Date: 09/08/2003, Comment from UnitedBet
Hello fellow online gamblers my name is UnitedBet because just like you I play to win. I am currently compiling reviews on many online casino sites based on my personal experiences. My experience at Omni Casino has been short and that is by choice. The graphics are great and provide almost a bricks & mortar casino essence. CryptoLogic software is a very good product though payout percentages seem to turn heavily in the house favor once the minimum level of play is completed.(Some experts might disagree with this though as stated before my review is on personal experiences.) Unlike other CryptoLogic casinos, Omni has very limited monthly promotions, though the customer service is helpful and friendly. My advice if you do play at this casino is to play the minumum level and try your skill somewhere else. Good Luck from UnitedBet!

Date: 09/06/2003, Comment from Yes , contact
Yes, this casino is awesome.
thank u.

Date: 02/09/2003, Comment from rocco , contact
this place stinks.. they say you can play there games for .01 .05 .10 thats crap as soon as you deposit money to play for real the min you can play on video slots is 25 cents per line its a 5 line slot?

Date: 10/28/2002, Comment from Kate Sharpe
I uninstalled Omni because the graphics were so poor.

Date: 09/05/2002, Comment from Paul , contact
I quite can\'t understand how this casino stay on topo af your list. Graphics is poor. The game server is quite slow and at last but not least I lost $ 250 in 5 minutes: dealer got 5 Blackjack ono after another!!!

Paul Simonson

Date: 08/28/2002, Comment from Sheila
Very slow. I connect through a highspeed connection, but still the games loaded slowly.

Date: 06/19/2002, Comment from Jay Becker , contact
Wow. Omni is really nice and the customer service is great. Ask for Donna on the live chat.

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