Aladdins Gold Casino Player Reviews and comments
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- Aladdins Gold Casino review (exclusive bonus!)
honest reviewer wrote on 08/15/2011
" worst casino ever 3 times I sent my ID and they still said it wasn't clear enough even although I have sent it in exactly the same way to another casino and it was fine, so I haven't been able to withdraw my winnings, they are ROBBERS and CHARLETONS KEEP WELL AWAY!! "
JEN wrote on 07/17/2011
" After 6 weeks, I am still waiting for my payouts. Customer service had really gone downhill. They kept telling me "just wait few more days", my goodness it has been 6 weeks and I'm still getting the same response from them. "
triken wrote on 07/04/2011
" Finally I have gotten some word on my money. I was returned to the casino and I thought I would never see it again. I put it in for withdraw again and let us see if I get it this time. They have stated that the ACH problems have been corrected at this time. "
Carol wrote on 07/04/2011
" Ihave been playing at Aladdins Gold for a couple of years. I have spent thousands of dollars in the past several months and haven't hit anything that was cashable. I keep asking them if they are on the black list because I feel like they are totally taking my money. Their reply is it is all about luck. They keep apeasing me with bonus chips knowing I'm not going to hit. I think they are taking me to the cleaners. I don't know why I keep going back. I'm going to delete them and take my losses "
Jen wrote on 06/25/2011
" I have been waiting over 3 weeks and still have not receive any payouts. Also their customer service and cashiers are just ignoring my email request to research where my fund is. I'm considering disputes, they had no problems taking my money and but have so much problems when comes to paying me. Only if I knew I would have requested a check instead of ACH. The ACH transactions DO NOT take weeks to process. "
Aladdins Gold Casino replied:
Aladdins Gold Casino is aware of some issues affecting a small number of withdrawals by ACH from the last week in May to the first 2 weeks in June. This issue is being taken care of and players will be receiving all monies due.Should you be waiting on your withdrawal made within this time period then please contact support@aladdinsgoldcasino.com for an update on the status of your withdrawal and include your username. We apologise for any inconvenience caused.
Ken wrote on 06/18/2011
" The casino doesn't pay. I have been waiting for over 2 weeks for payment and have received nothing. I have emailed them and get a bunch of lame excuses, ie We are backlogged or we are having problems with ACH. They don't care about loyal customers who have spent lots of money. I am sure that they are feeding me a lot of crap. If they were to mail me a check it would have been here by now. The customer service section will tell you anything (including lies), this casino used to be one of the best and now they are one of the worst. They are not trustworthy and have tried to regain my confidence by offering me special deals that I would not take. I hate this casino and hope nobody plays on anymore. Even if they paid me off right now I would not use this casino again for it is a rip off. "
