Spin Palace Casino Player Reviews and comments

" I have played at Spin Palace for approx 6 months now and I have made a number of withdrawls and yes from time to time there have been delays in getting the payment but all in all I have found Spin Palace live support to be very helpful. While at the time I was not that pleased with providng ID, Utility bills etc, the reasons were explained to me by live support and a timeframe was given to me and they did not exceed that timeframe, I have had no major issues with getting my withdrawls and I have enjoyed playing. "

" I love spin palace I have been playing there for over 4 years, I usually play every weekend. I have spent lots of money but have also withdrawn a lot of money last week I won $500, I get it transferred to my account by electronic transfer and it's always there within 4 days. My very first withdrawal did take quite along time I think it was weeks and I agree it was a hassle submitting all the documents, etc. but after that is all on file they are great! I had a big win last year and won $3,500 they transferred it to my bank account within 4 days. "

" I think the "bonus" that you get at spin palace is a joke. Thirty times the bonus ammount MUST be bet BEFORE any withdrawl is made. That in effect ties up you initial deposit almost indefinately. If you play roulette, only 8% goes to "paying down" your bonus dollars.... So for example. You get a deposit bonus of 30 dollars. You must wager 900 dollars before any withdrawl can be made. On roulette that works out to roughly $10,800.00 to be wagered before you withdraw penny one. On a 30 dollar deposit....10,800 wagered before you can make withdrawl. Doesnt seem fair to me. Read the fine print kiddies! I think I'm wasting my time playing there and I will never get paid. If anyone has actually got a cheque or cash from this site please post it here.... thanks! "

" well i won 700 dollars about a month ago and i wanted to sent it by fed ex and was willing to pay the 35 dollars for it to be sent then a week later they told they cant so i said well deposit to my bank account so they ask for my id and a uttillities bill and all the baking info so i sent them every thing the wanted and then my bank advised not to give this information because they can use it to take money out of your account without notifacation but i did and another week passed then they said they needed a blank cheque i said i dont have one i have a savings account then they asked me for my spouses checking information and my wife has nothing to do with me playing on their site so i say i wasent going to give anymore information and i told just send it in the mail this was 2 weeks ago the said they have to sent it to the payments department and when they get done with it and it gets approved they will issue a cheque now it been 2 weeks and i still have not heard from them about it being approved and they said it could take 7 - 21 business days to recive once it is sent i hear all these stories how fast payment was givin but i am thinking its just a scam and i tried to log on it wont let me im blocked ot of spin palace lol so beware people sounds good and is fun but i dont think you get money just fun play with a thought of getting money thats all u get then it a headache to get anything if u do win "

" Hello all, I have again played at this wonderful casino and again i say i am proud to be a part of Spin Palace Casino ,I have made a few deposits and played again for a few days on a win a Spin Palace Casino, I am a very picky gambler and again i have won a small jackpot and say i am very happy with this Casino ,Thank you Spin Palace. My with draw funds have been received in record time to my bank account in less than 4 days .WOW ! Very impressed and a very happy Canadian Gambler at SPIN PALACE CASINO ... THANK YOU DAVE , SASKATCHEWAN ,CANADA ... "

" Spin Palace is a great place i have been playing there for about 6 months now making deposits of 30.00 or better ,I have recently won on a 30.00 deposit without a bonus ,I manages to hit a small jackpot of about 200.00 than continued to play my way for a couple days all the way to 2800.00 just on slots ,I did cash out at 2,000.00 there was a couple errors on with drawing reasons were documents ,drivers ,credit card pictures for security,and other ,No problem sent it by email scan.Bank swift number Canada caused delay did not have one it is needed .2,000.00 echeck to my account 14 days done and confirmed.THANK YOU SPIN PALACE GROUP DAVE CANADA ... "

" NEVER EVER EVER play spin palace. You will NEVER WIN. You can barely play for 1/2 hour spending well over a hundred dollars and only betting one credit. LOST way too much money. and apparently, I always miss the special offers...hmmm sounds like a scam to me. I am contacting online gaming authorities. Yes, gambling is a losing game. but occasional wins happen-NEVER here. Please please tell me someone, have you EVER won? They are finding loop holes to appear on the up and up but they are totally a scam. "

" @John .....and that´s what the T&Cs are for. First read the terms - you don´t like the? - don´t play there. By the way, all online casinos have a so called playthrough. What varies is the height. "

" Spin Palace - BIG SCAM ! I signed up with spon palce and spent around £50-70 , i won nearly double that. However when i try and withdraw they say i cant because i havent used my bonus. The bonus when i won the money was only £10. THESE BONUSES ARE SCAMS, YOU CANNOT WITHDRAW YOUR MONEY. If i deposited say £20 then i would have to gamble 30 times that figure to withdraw. Even if i want to withdraw real money. Have played onlione casinos for years and never came across such a dirty scammy casino. I WILL BE TAKING THIS FURTHER. If you deposit real money you should be able to take real money out. SCAM SCAM SCAM. "

" I initially deposiyed 40 dollars and made of $360. I have been getting the same lame excuses regarding my withdrawal i.e. utility bills, copy of both sides of the credit card, etc. I previously noted, they are preety happy for us to make a depoist but will not allow a withdrawla. What a scam Spin Palace!!!!!!! "

" yeh well pretty sure the casino is good to play but iv been waiting 16 days for my withdrawl still no money , got a email on 16th of november sayin i had been paid !!! and yeh negatory to that i got on the online help and asked every day , and everyday they said its 3 to 5 days waiting then on the 5th day its 7 days to wait then every day after that oh yeh u had week ends in there to so more days then when all the days run out they tell me it was processed and to give a bank statement , bank staement had been showed and proven and now they tell me to get onto my bank cuz they left a note sayin it had been processed so i goto onto my bank and they say there is no trace of anything coming in and dont know wats going on , so yeh great guns i have 750 dollars in winnings im still waiting on and cant get a straight answer out of anyone>>>>PLEASE HELP "

" Have been playing online with these recently and felt there was a slight oddity to the losing streaks I was having. One win would equate to many many loses. Emailing the casino I was assured that it was completely random, so played again. Once again had huge losing streaks following a single win. Just waiting on a small withdrawl (thats taking its time!) then will be closing my account and not returning. "

" I have won 140 after putting 30 dollar deposit with 100% bonus, i wagered 300 times my bonus 30 dollars to be able to withdraw, and now they're asking me for back and front pictures of two debits cards, one for me and my partner and a letter saying she approves me using her card, with also identification of drivers license of both me and my partner, now this seems very strange and in all these comments im stretched between relising this is a scam for money and identification fraud or too it being a ligitimate process. One thing is certain tho, from party poker i have never recieved notice to provide evidence of this stature. "

" Spin palace has the slowest withdraw system ever! All the other online casinos process you winnings within 24 hous. SP takes at least 3-8 days if lucky. And yes they have all my personal details, passport copy etc but it's allways the same. "

" Hi All, Has anyone had any of their winnings confiscated? I won about AUD6000 after creating an account (deposited $950) and that is after satisfying the over complicated bonus turnover limit. After sending through my details to them to confirm withdrawal (several times), I finally recieved an email which told me that I breached some clauses: Before any withdrawals are processed, your play will be reviewed for any irregular playing patterns. In the interests of fair gaming, equal, zero or low margin bets or hedge betting, shall all be considered irregular gaming for bonus play-through requirement purposes. Other examples of irregular game play include but are not limited to, placing single bets equal to or in excess of 30% or more of the value of the bonus credited to their account until such time as the wagering requirements for that bonus have been met. Should the Casino deem that irregular game play has occurred, the Casino reserves the right to withhold any withdrawals and/or confiscate all winnings. 2. If you play on the excluded games (0%) before meeting the playthrough requirements, then you agree that the casino holds the right to void any winnings made from these games at our discretion. and so they have confiscated all my winnings and returned my first deposit ($250) and a very nice $150 bonus. This is obviously a rort and was wondering if there were any others who faced this issue. Any suggestions before looking at legal avenues? Many thanks. "

" well, I cant seem to log on to my account!! Something went wrong, i know i put the correct password in..yet it wouldnt accept it..and now I cant even get on!!! What happens now and will I get my account balance back?? Also I mad a withdraw and was wondering how long does it take to pay out when i paid by credit card? "

" This casino has a far better RTP then gaming machines offered in australia "

" i haven`t got my purchase declaration form i have to fill to get my withdrawal. I have requested it several times via live help but still haven´t got it. I don´t know where´s the problem "

" Very scamming casino... I played a couple of things but the most notable was roulette. When I went to reds and black the ball was differently going opposite what ever i picked.... I made some small bets on red three times in a row... it landed black three times in a row... I switched to Black it landed red... I went back and forth swapping from red to black.. The ball landed the same but opposite... Therefore there was no way i could win. SCAM "

" have been playing there for the past month, and all i can say is they are one of the best online casinos i have come across,thank spin palace "

" GOLD VIP CASINO will not pay my winnings i have waited since 18th april 09 and its now 2 june 09 they keep making excuses vabout the banking system i warn players BEWARE "

" Avoid at all costs, when something goes wrong, they will hold your cash, you will have to send unlimited emails to support and get nowhere. If you use Microsoft Vista, Most of the decent slots will NOT work, this is admitted by their CS. I joined to play specific slots, namely AWP slots, none worked, Casino would not close my account and refund deposit. Now they have my cash and I cannot even log in. I have expertise in networking and I.T, but they blame me or my system, yet I have no issues with anything else. If it was an issue with my system, firstly flash versions of slots would work, secondly it would effect my ability to play all slots on thier site, not just selected. The awp have the best odds and have features like gamble, nudge etc, none of which are playable, all the others work. When i asked CS for my money back via live support, I was quoted "Use the bonus credits up first" then I can withdraw my £20 deposit. I did as requested, then withdrawal failed, i am then quoted by live support that I have to play through! I wasted the bonus as fast as i could to get my deposit back, now they quote me terms and conditions. How can those terms be valid if they are unable to provide the full service? I do not want to play other games, I want to play awp, if not then I want my money back, it is very backhanded play by them, this leads me to question the casino, trust as an entirety. They must be desperate if they need to cling to my small £20. Before anyone advises, I am logged in as admin, have all admin rights, ports are open, firewall/antivirus/popup blockers been on and off, run in various compatibility modes, tried on another system, diferent security, but same O/S, redownloaded etc etc, I have done all that I should do, although they should be Vista compatible anyway as X.P is phasing out, Windows 7 is due "

" I played at spin palace for about a month, blackjack mainly, and i have to say, This is by far the most scaming casino ive ever playd regarding blackjack. here;s some examples i counted, oh and i have the gaming history on my account if anybody wants to verify. Ive lost 2800$, won mabey 300$. here's a log of the hands. IN ORDER Bet 100$ Player 20 Casino 21 Wins Bet 100$ player 21 Casino Blackjack wins Bet 200$ Player 19 Casino 21 Blackjack wins Bet 50$ Player 18 Casino 21 Blackjack wins Player 16 Casino 21 Blackjack wins Bet 50$ Player 20 Casino 20 Push Bet 50$ Player 21 double down Casino 21 Blackjack wins Bet 100$ Player 20 Casino 21 Blackjack wins Bet 100$ player double down, 20 Casino 21 Blackjack wins 100$ Player 17 Casino 17 Push 100$ Player 20 Casino 20 Push 100$ Player 19 Casino 20 Wins 200$ Player 15 Casino 21 Wins Ok to be the winnings ratio seems to be 99% and 1% push, this is 100% the last time i played at spin shit. I understand a losing is part of the game, but that many blackjacks and odds, is 1 in 1,000,000,000 clasic blackjack single deck. speaks for it;s self "

" I recently withrew some money that I won at spinpalace casino via a bank transfer. However they have begun processing the withdrawl to a card that I don't want (or requested) the money go to. I find this unacceptable for this to happen and they haven't been helpful in trying to sort out the situation "

" I opened a second account without thinking of the first one few years priorand after making my 40 dollars up to 65 my account was blocked. They told me to send a scan of my details however every time i send them an email it dissappeaed with no automatic response and no trace. Hmmm. I complained, used 3 different email addresses, but i was told over the [hone that it must be my problem and some pretty weak explainations like 'it must be a problem at your end' resulted - robbing *%$!s "