Manhattan Slots is brought to you by the Club World Group; these guys have been around the block many times in their 10 years of working in the online casino industry. This really shows in the way you are treated, from the moment you sign up, to the day you (hopefully!) hit that Jackpot you have been chasing.
The theme of Manhattan Slots is a luxurious downtown mall, from the moment you land at their website you will notice the sophisticated gifts on offer and the fact everything here sparkles. If I could say anything negative here it would be the fact that this casino does seemed to be aimed more towards the female player, and although the website is informative and responsive it could do with a bit of a facelift.
Theme aside the welcome offer is generous with a match on your first two deposits, the website is easy to navigate and everything is where it should be with no hidden surprises in the terms. Even before we download we can already tell there is a solid library of games.
We want to dig a little deeper in to this casino so its time to enter the revolving doors and see what this Mall has to offer.
At the time of writing, the promotions page sticks with the theme of the downtown mall discussed above, and with coupon codes such as “MANIC”, “LAVISH” and “SPARKLE” so do the promotions themselves. I found this page to be more aesthetic than the homepage and once again it is easy to follow for players who are new to online gaming.
We will start with the new player welcome promotion, for your first two deposits players are eligible for 100% up to $747. This isn’t the biggest offer out there however it is on offer for two deposits, which I think is fair.
Daily promotions themselves seem more than competitive with something different on offer every day, for example, on Monday if you deposit you will be eligible for an additional 67% of what you deposit and if you deposit 4 times on that day then you will also be eligible for a $25 free chip.
In addition to daily promotions there is the monthly cashback promotion, and loyalty program to take advantage of. Each month Regular players of the casino will be mailed a bonus ranging from $50, we have even heard stories of players receiving in the thousands. The downside to this is the loyalty program is not laid out for players, it is decided by an algorithm, however you will not know what you are getting until it is in your casino account.
Aside from loyalty bonuses you will be rewarded for every spin you make with comp points. For every ten dollars you wager you will be given 1 comp point, 100 comp points is worth $1. Comp points are fully cashable and do not come with any restrictions, basically they are treated like a deposit.
Mac users usually find themselves left out in the cold with many online casinos not supporting flash play, however with Manhattans it does not matter what machine you are on as there is an option to download or play instantly.
The negative is that the library of games in instant play is smaller; however it is big enough to give you many hours of entertainment. To download the casino just visit the homepage and hit “Download Now”. The installation itself is fast and painless and soon enough you will be at the registration page.
Registration is three simple steps so get ready to begin playing some of the best games available to US players. Please make sure that when you are signing up you enter correct and accurate information, incorrect information can lead to voided winnings. Once your account has been created you are ready to deposit and begin playing.
Deposit options include the usual E-Wallet services such as NETeller, Moneybookers (Skrill), and EcoCard. Alternative you can deposit with any Visa or MasterCard. American Express is a no go unfortunately. There are no deposit fees and all deposits are instant and will be credited to your player account immediately.
Please bear in mind that all withdrawals will be subject to a pending period of up to 48 hours before it will be processed, although this is usually much quicker.
With Regards to withdrawal methods, again you can use the Ewallets which are Moneybookers (Skrill, NETeller and EcoCard. These are instant and arrive with you the moment your withdrawal is processed.
If you are based in the United States you will not be able to use any of these options; however there is a good choice of other methods available. Other options include Payment to Card, Courier Check, and Bank Transfer meaning there is something for everyone to use regardless of location or circumstance. Withdrawals via the above methods tend to take 3-5 working days from the moment they are processed, and fees will vary depending on the route you choose.
Manhattan slots operates using RTG (Real Time Gaming) software, some may see this as a negative as there have been a lot of RTG casinos that have made terrible decisions and burned players in the past. However if you look past this and just look at this group and the owners behind it, you will see that an RTG casino can be just as good as any when the right people are calling the shots.
With over 120 games to choose from including Baccarat, Bingo, Craps Roulette, Craps, Poker, SicBo and Slots you could play for hours without looking at the clock. Moving from game to game is quick and easy, with load time of a few seconds on an average PC. I am a slots fan so naturally I checked out the some 90Video Slots (it took me a while), amongst my favourites are, Pay Dirt, Texan Tycoon, Caesars Palace, and Triple Twister. I even managed to bag myself a small win and cash out some which was a bonus.
This award winning customer service team works around the clock 24/7. You can contact them through a range of channels such as Live Chat, Email, Toll Free Phone, and their custom in house player message system.
Upon testing their speed of service I was very satisfied with how quick my problems (all just made-up for testing purposes only) were dealt with, if after reading this review you have any questions I would recommend testing them out. I’m sure you will agree that these guys and girls care.
In summary the website is in need of an update to make it more current, however the theme is strong and consistent throughout. There is a large variety of games for you to enjoy and the banking methods seem good, and reasonably fast for a US facing casino. If I had to put this casino down for any reason it would be the lack of transparency on the loyalty program. Customer Support was a particular highlight, knowledgeable and efficient with their answers.
From some player testaments I can say with confidence that overall we are looking at a solid casino that treats players well.
