Launched just over a year ago, and powered by Top Game, Winpalace Play offers a number of great features including a high-speed platform, attentive customer support, and Live Dealer games. The Winpalace Play website is definitely a dynamic one. Included in its welcome banner are bonuses as well as promos for a few of their games. The overall casino theme is a mix of standard casino imagery in a clean layout but with a handful of game characters featured throughout the casino.
The casino’s stand-out feature is no doubt its games. While most but not all are available for both the Instant Play and Download versions, every game is developed by Top Game. The games at Winpalace Play include top-of-the-line graphics and sound plus in-game features which make for quality game-play. In terms of numbers, there are roughly 100 games available, of which nearly ninety percent are slots; those that aren’t include Swipe Roulette and the casino’s Live Dealer games which are roulette, baccarat, and blackjack.
Unlike most casinos, Winpalace Play’s website does not include a separate page for its games. When looking to browse through the available titles, players can simply remain on the website’s homepage where they’ll find the ‘suggested games’ section and a menu with all others. Some of its most popular games include Dice and Fire, Glorious Rome, Ducks’N’Eggs, and the Sugar Rush titles.
While there are currently only three live dealer games to choose from, they provide the most realistic casino experience online. Each game is broadcasted through a live feed; the video quality is in HD, and players can chat with the dealers as well as other players in real-time. Live Dealer games are also available for both the Instant Play and Download version. Games are available round-the-clock so there’s never a wait to start playing.
At the time of writing there are three primary bonus offers available. The first is their Welcome Bonus which offers new players who’ve just signed up a 250% deposit match up to $2,500. This bonus is offered for a first and second deposit for a total of $5,000 in bonus cash. Once a player has registered for a new account, they can use bonus code ‘WINPLAY’ to redeem the bonus. The next offer is the casino’s largest. Available for any and all slots games, the Winpalace Play Slots Bonus provides a 300% match up to as much as $3,000 for a player’s first three deposits –$9,000 in total. Offered exclusively for roulette is the casino’s $500 Table Bonus. For a player’s first deposit, Winpalace Play will match it 100% up to $500. While the Live Dealer games are technically table games, there are currently no bonuses available for them.
Also available are the casino’s weekly bonuses. These bonuses change somewhat frequently and include two to three match bonuses varying in value according to the deposit amount. Other daily specials are also offered periodically through the week which can include free spins, additional match bonuses and cashback.
At Winpalace Play, there are several ways for a player to fund his or her account. Winpalace Play offers some pretty convenient methods for making a deposit as they accept both credit cards and e-wallet payment systems. Transactions are very secure. One of the best parts is that all financial information and bank details are kept private. Banking at Winpalace Play is pretty quick and easy. At present, they accept payments from VISA, MasterCard, Ukash, Skrill, ClickandBuy, PaySafeCard, Click2Pay, and Neteller. There are fewer options to make a withdrawal but still a few to choose from. Players can cashout their winnings using Neteller, Skrill or a bank wire transfer.
The customer support team at Winpalace Play is easy to reach and fairly knowledgeable. They are available 24/7 and can assist with everything from registering a new account to redeeming a bonus. They are also helpful with answering general questions about games and available promotions. Customer support representatives can be reached by toll-free phone, email, and live chat, which is definitely the easiest method of contact.
Winpalace Play is a premium online casino and while it lacks the game diversity most players look for, it still offers one of the best collections of slots games online. Their bonuses are generous and change frequently enough to keep things interesting. The overall casino performance is great; its platform is fast, game-play is intuitive and highly responsive, and graphics are top notch. For any player looking to start at a new casino, Winpalace Play is a good starting point.
