Online e-cash processor fails

After seven years of operations, the e-cash processor ePassporte is closing shop “due to a lack of revenue and circumstances beyond our control.”

A company statement advises that, effective immediately, the call centre, ePassporte’s sales and marketing team and risk management staff will no longer be available.

“A small group will remain to organize wallet requests and help disburse funds,” the statement continues.  “On the ePassporte website, in the near future, wallet holders will be provided further information on what is needed to obtain your funds.

“This will mainly be a process to protect wallet holder funds from fraud. We expect this will be a simplified process, and as we receive the necessary information, our small remaining staff will process requests as quickly as they can. Please direct your wallet questions, concerns and requests to walletrequest@ePassporte.com.

“For those of you with funds on your Visa Accounts, we are informed that St. Kitts Bank is working on a plan to provide everyone with full access to their funds through their Visa Electron Cards or by bank wire transfers and will inform you accordingly.

“We appreciate your support for the ePassporte program over the past 7 years and deeply regret we must close our doors at this difficult time.”

The processor’s Visa privileges were suspended on September 2, and allied to difficulties in the market this was probably the final blow.

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