City Club Casino Review

Updated August 23 2006

City Club Casino is a name that is not as familiar to me as the many other Playtech casinos that I've frequented and played at over the years but it is nevertheless it has an excellent reputation and was referred to me by a friend (who is by now, laughing all the way to the casino with a $100 free refer-a-friend bonus!).

I decided that seen as though I'd heard so much about City Club Casino, I'd check it all out for myself. The City Club Casino homepage is surprisingly upbeat and just has a really great look and feel that inspires an instant "buzz" from the minute you land there. A combination of eye-catching graphics and a well thought out layout make this site highly attractive but also a pleasure to navigate with all the information you need right in front of you. Even a preview of all the games is nicely set out for you to browse, so you can check out what's on offer before signing up. Highly professional!

But, the things that really catches your eye are the High Roller bonus and the Gold Rally progressive jackpots which is apparently "about to burst", I could resist finding out more about both of these and headed off to the promotions section of the site to learn more.

City Club Casino Bonus and Promotional Offerings

This is where the casino really gets interesting...they are currently offering a 7 Step $2450 redeemable highroller bonus (8x playthrough) or 7 times a redeemable Match Bonus up to $500 (20x playthrough). As you can see these offerings may appear to be highly attractive but do have wagering requirements, so make sure you read the terms and conditions before accepting these or any other bonus offerings.

To add to the Welcome Bonuses, City Club Casino is also runs weekly promotions and this week's special is the "Man of the Week Slots Draw" which you simply can't miss because a rather annoying popup keeps appearing as you navigate the site...arrrggg...you just can't kill it! Anyhow, in this competition you stand to win a share of $9,000 in total prize winnings with $4,000 as the top prize. To be eligible for this competition you must make at least one deposit at the casino and wager a minimum of $80 on slots during the promotional period and a wagering requirement of 5x the bonus is applicable before cashins will be accepted. This one really appeals to me and I think I'll try my hand at it some time soon! Also, look out for exciting new promotions every week...you're sure to find something you like soon enough.

In addition to the current and weekly bonuses and promotions, there are a number of ongoing promotions on offer too. These include a 10% bonus when using alternate deposit methods such as Neteller, FirePay, InstaDebit, Citadel, MoneyBookers, Wire Transfer, Click2Pay, MyCitadel or CentralCoin. Bonus terms and conditions vary according to the deposit method, so be sure to read these.

There is also the "Refer-a-friend" bonus that I mentioned earlier, where you will get paid $100 in casino cash when a friend that you refer joins the casino...in addition to this, your friend will receive $50 when they download and play at the casino...what was I waiting for??? Ah yes, first I wanted to check out the loyalty club that my friend has been droning on and on about for weeks.

Loyalty Program

Like most casinos, City Club Casino has a loyalty program in place and as you play you earn Complimentary Points (or comps) which can be redeemed for cash and determine your VIP Status. Basically, this is how it works, for every $1wagered, you earn 4 points in return whether you win or lose. Points are redeemable in units of 4,000 (the equivalent of $1) and all you have to do is login to the City club Casino Loyalty Club Manager, get cash redemption for your points and find out about your VIP player level.

There are 4 VIP levels, namely Bronze City, Silver City, Gold City or Platinum City and these will determine what exclusive bonuses, special casino events, and prestigious gifts and offers and benefits you are eligible for. Top level players are also given additional Special Offers, Faster Cash Outs, Special VIP Comp Points program, Fabulous Vacations and much more (obviously they don't publish everything they offer for competitive reasons), but this is really a great looking Loyalty program and is backed up by a word-of-mouth reputation second to none.

Thoroughly impressed, I decided to go and claim my part of the $50 referral bonus.

Getting Started

City Club Casino offers both a Flash and Download version of their casino, I'm in the habit of downloading casino these days to ensure that I experience all of their features, but if you are on a dial up or can't spare the disk space on your PC, the Flash versions are thoroughly enjoyable too.

Download and sign up

The download although 233KB didn't take too long (high speed internet connections help) and I went through the sign up steps pretty quickly and before long found myself in the casino lobby which is really quite stylish and makes me want to sit up a little straighter and look the part.

Banking

I decided to deposit $100 via Neteller and made a mental note to mail support to opt out of receiving the 7 step welcome bonus...the $50 referral one suits me fine for now! The transaction was completed quickly and easily with minimum hassle and my US Dollar account was set up in not time at all, you can also play in Euros and Pounds and I'm sure that the transfers will go through as smoothly as mine did.

You can complete these using any one of the following deposit options: Credit Card, NETeller, InstaCash, Firepay, Wire Transfer, Citadel, Moneybookers, Click2Pay, ECO Card, Paysafe Card, myCitadel, UseMyBank, CentralCoin, 1Pay, and Bank Draft.

Once this was complete, I decided to mail support before I forget and ask them to reverse the 7 step bonus.

Customer Support

City Club Casino offers support 24 hours a day 7 days a week via phone, fax or e-mail. Phone numbers include toll free international numbers too which is great and gives the casino a very global feel.

I decided to drop them an e-mail detailing my request and within the hour I received a response which dealt with my request in a professional and friendly manner. While this is not the fastest response I've every received but it certainly was professional and my request had been executed without hassles!

Games on Offer

The games lobby of City Club casino just has an atmosphere I can't put my finger on, it's elegant and classy with an air of excitement. There are over 80 games on offer which including multi-player, card and table games, video poker and slots. Being a Playtech casino, they also offer the new addition Arcade games which are a great deal of fun when you feel like something out of the ordinary.

I headed off to play a couple of hands of Blackjack which has really taken my fancy lately and started off with Blackjack Switch where I won a couple of hundred dollars (yeah!), I then had to tear myself away from playing it all back again and moved on to Casino War which didn't hold my attention for too long. So I made my way to the Roulette tables to try my luck on 18 Red, which for some reason was stuck in my head! But unfortunately, I had no luck and to console myself I decided to play Video Poker to try and recoup some of my bankroll.

After a thoroughly enjoyable experience on Megajacks and one of my all time favorites, Aces and Faces, I was back up to where I started....time for Slots!

This time round I saved the best for last. City Club Casino has all your favorite single, multi-line, video and progressive slots and you're sure to find a few new ones to add to your list too! I had a couple of Spins on their Progressives, starting with the Gold Rally which is supposed to be "about to burst" but it wasn't to be for me and I then moved on to Cinerama which is one of my favorites and then finished off with Fruit Mania....all with no luck!

I decided to just have some fun after that disappointment and played the arcade games for quite some time. These are highly entertaining and make a refreshing change from the norm...this time around I played Bonus Bowling, and got quite absorbed!

After a thoroughly enjoyable player experience I decided to leave the casino but did not cashout due to the fact that I had not fulfilled the wagering requirements of my bonus...but this was not a problem because I'll definitely be back!

The Verdict

City Club Casino is definitely a casino I will visit again and is one where I'm sure there is something for everybody.

Their bonuses although attractive are subject to some pretty high wagering requirements compared to other casinos out there and their customer support has an average response time but with an amazing look and feel, easy to use functionality and professionalism being the name of the game all round, you are sure to be treated well here, which is ultimately what you're looking for. I'd highly recommend this casino.

 

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