Gold Club Casino Review

Updated August 06 2007

Gold Club Casino has a stylish, sophisticated feel about it from the website right through to the software, and the brand is effectively carried through in all they do. In operation since 1997, owned and operated by the Boss Media group, the years of experience and professionalism definitely show.

Over the years I have heard a few complaints about Gold Club Casino from players, but what has been most impressive is the way that they deal with these complaints. Every complaint is taken to heart and dealt with as quickly and efficiently as possible and more often than not seems to have a positive outcome. After years in the industry I can tell you that this is a very positive indication of how professional the group is.

Welcome Bonus and Promotional Offering

If you only sign up at casinos for the welcome bonuses they offer then you'll probably be disappointed by Gold Club Casino's 100% match bonus up to $20 on your first deposit (this also carries a 10x wagering requirement). This is considerably lower than most other casinos out there but then again, it's not always about the free money and this casino is obviously only interested in attracting the more discerning player...and there are reasons for that, just check out their VIP program!

Once you are member of Gold Club Casino though, then the special treatment starts as they offer existing players a 100% monthly reload bonus and a variety of other promotions including free cash giveaways and prizes such as free dinners, F1 tickets and more. So what they lack in initial sign-up bonuses, they make up for during your time spent here...makes sense!

Loyalty

When it comes to their loyalty program, Gold Club Casino is very much like most other casinos out there with very player being automatically enrolled when playing for real at the casino. All players also automatically receive comp points for every bet made. So it very much works on the principle of the more you play the more you earn, although you are able to earn double comp points on certain games during promotional periods.

Also, if you manage to become a VIP player (after depositing $10,000 or more), you will be invited to join the Gold Club Casino Lounge Club. This is where the Casino will really look after you and reward you with complementary gifts and bonuses throughout the year, and favorable deposit and withdrawal conditions. I've also heard that the Gold Club Casino manageress is kept very busy traveling across the world to treat VIP players to dinners and the likes which is really something.

Download and Registration

Gold Club Casino offers both the Download and Flash (instant play) version of the software. While I usually recommend the download version, Gold Club's download is a 21.8MB one, which is very heavy and will take some time to complete. You can just download the version with blackjack games only which is a lot quicker and then add games as you go. This is really up to you and I guess it depends how patient you are and there is always the Flash version if you just can't wait, this loads directly in your browser with only a short delay.

Personally I ran the download, browsed the net as it ran and then signed up once it was complete. The registration process entails filling in an online form with your personal details and once this is done you will select a password for your account and then be able to login to the casino and start playing.

Banking

Gold Club Casino offers players the major deposit options including Credit Card, Solo/Delta/Switch Card, Firepay, Neteller, Paysafe Card, Wire Transfer, Bank Draft, and Check.

Gold Club Casino makes use of WebDollar Cashier which makes your transactions quick and easy. The interface provides clear, step-by-step instructions to make secure transactions a hassle free process. I deposited $100 via Neteller and made my way to the casino lobby.

Games Offering

You can't help but pause with awe at the Gold Club Casino Lobby entrance, it's truly breath-taking and you'll see the same attractive blonde that you saw on the website standing at the table games. It really is exceptionally lifelike and kudos once again go to Boss Media for their graphic design elements which are amazing.

Gold Club Casino currently offers players 19 classic casino games which is really not a wide variety compared to other offerings out there, but it's evident from the graphics that quality, not quantity is the name of the game at this casino and quality is definitely what you get.

Table games seem to be the main focus at Gold Club Casino, although there are slots available for those more interested in them. Gold Club Casino offers standard, private and multi-player versions of most of their games so it really depends if you're in a sociable mood or not!

I started out at the standard Blackjack table and after losing $50 felt like a little company and moved on to the Multi-player changed the setting to Public Table (you can do that!). At Gold Club Casino the multi-hand blackjack allows you to bet on 3 different hands in one game and adjust the betting limits to suit your pocket. I really had fun on the multi-player table and in no time at all the table was buzzing with activity. I probably could have just stayed here all night but once my balance was back to $100 I moved on.

I then played Roulette another multi-player table, betting on red just to be safe, the bet paid off and I tried it again, this time with less luck but I hung in there and once again had a great time, although I did do some damage to my bankroll!

I skipped over the Poker offering (just really don't play well enough to enjoy it) and tried out the Jacks or Better Video Poker followed by a flutter on the Gold Rush Slot Machine. While I enjoyed the Video Poker, I found the Gold Rush slot a little boring compared to others I've played on the other software providers platforms, but like I said, the table games here are in a league of their own completely!

With $50 remaining of my original bankroll I decided to cashout which again went smoothly and the money was back in my account soon after.

Customer Service

Gold Club Casino Support is available 24/7 via Toll free telephone, fax and e-mail. The team responds very quickly and in a professional and friendly manner.

As I mentioned earlier, complaints and issues are dealt with in a highly effective way and you will not be disappointed at the level of support received at this casino.

The Verdict

Although the initial bonus on offer is not the best I've seen, the Boss Media software is truly beautiful, with the table games being particularly impressive and the customer support and VIP program at Gold Club Casino are truly excellent. Overall I would recommend this casino, especially if you are VIP material as they really know how to look after you!

 

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