Superslots

Updated Ocotober 17 2006

Part of the well known and respected English Harbour New Ventures group of companies which opened its doors in 1997 and has been going strong ever since, SuperSlots online casino has years of expertise and experience behind it which is probably the reason that I have heard only good things about this property.

In order to give you a feel of the casino I'd suggest that you think "Giant Slots Machine" and you'll immediately grasp the true essence of SuperSlots online casino. In fact, visit the homepage of SuperSlots and that's exactly what you'll see...a landing page featuring a Giant Slots Machine...it definitely grabs your attention from the get go, although the idea isn't new and currently used by a number of Slots casinos out there. Nevertheless, the vibrant color scheme and enchanting imagery just seem to grab and hold your attention, drawing you into the site (and let's face it, the jackpots on display and promotional offers don't hurt either).

Welcome Bonus and Promotional Offerings

SuperSlots offers first time players a match bonus of 100% from $30 up to $100, this is not the highest Welcome Bonus out there but the great thing is that it is instantly credited so there is not waiting, coupons, application mails or phone calls to be made, which always counts in my book! The wagering requirements of this bonus are 16 times the combined value of the purchase and bonus before withdrawal is possible.

In addition to welcoming new players, SuperSlots also has a host on ongoing promotions for existing players (which is what I really like) and offers things like regular weekly tournaments, many of which are free to enter, and all you have to do to play is register and then you'll be given chips to play with. Prizes for these tournaments are a combination of Real cash and casino credits, which are awarded immediately and automatically once the tournament ends (once again, a great feature!)

At the moment, SuperSlots is also running a $5,000 Freeroll Slots tournament which lasts the entire month and has some fantastic cash prizes which span across a number of winners ensuring that everyone gets a piece of this action!

There are also various monthly bonuses on offer as well as daily rewards whereby you earn rewards points on every game you play. Every $10 wagered gets you 1 comp point and when you earn 100 you'll receive $1. After depositing $2500, your comp rate doubles and as with everything at this casino, comp points are automatically credited to your casino promo balance.

Another great promotion at SuperSlots online casino is the fact that pitbosses are always on the lookout to give lucky players coupons and bonuses which are sent via e-mail along with a host of promotions and all the latest updates.

With promotions like this, you can only imagine what their loyalty program is like...which is what I checked out next.

Loyalty

SuperSlots online casino offers a very good VIP program and its members enjoy instant cash-back bonuses on all deposits, regular rebates on deposits, higher levels of cop point and faster withdrawals. The only thing not automatic at this casino is entry to their VIP program as membership is by invitation only and you will be contacted if and when you are eligible (I'm still waiting but from what I've heard it's well worth the wait!)

Download and registration

SuperSlots offers you 3 ways to play, you can either download the casino, play on their no download Flash version or if neither of these suit you, you can request a CD which incorporates all 6 casinos within the English Harbour New Ventures group, which is a very nice touch I think.

As usual, I have the software downloaded already, but should you need to do this, all you have to do is click on the "Click here to Play" button and download will commence. The initial download is 2.01 MB but the entire application will be slightly heavier once all the games have been loaded.

After the download is complete, follow the prompts to install the application by following the quick and easy prompts. All in all the process shouldn't take more than a few minutes.

Once all that is done, just register a real or guest account by providing the information required in the necessary fields and you'll be good to go! Already holding an existing account, I made my way to the cashier to make a deposit.

Banking

While Neteller is my payment option of choice, SuperSlots casino also covers all the major deposit options such as Credit Card, eCheck, Moneybookers, myCitadel, Wire Transfer and Checks. Their banking transactions are subject to the highest security and you can rest assured that your money is safe with them.

After making a deposit of $100, which was completed in a matter of minutes, it was time to head off to the casino and see what was new...

Games Offering

Powered by Oddson Software, SuperSlots casino offers over 85 games which is considerably less than some of the other software providers out there, but nevertheless, includes a variety of game genres.

By the name of the casino, you'd think that they would offer only Slots, and while this is clearly where their focus lies, it is by no means the sum total of their offering. Surprisingly, SuperSlots casino also offers Stud Poker, and a variety of Blackjack, Video Poker, Roulette, Craps, Baccarat and War games.

This time around I decided to start off with the obvious...Slots, which is perhaps the most widely played casino game in the world. I couldn't help but start off with the Bonus Jackpots Cleopatra's Pyramid and Princess Jewels that had originally caught my eye on the landing page with bonuses of $250,000 and $156,000 respectively and while I didn't hit the jackpots I did end up $500 up (talk about a lucky streak!), there are also a number of other fantastic slots games with some good graphics on offer, and you'll find it hard to pull yourself away from any of these. And one thing you have to look out for if you're a Wheel of Fortune fan is their own version "Wheel of Chance" which is also a Bonus Jackpot and very exciting!

After hours of play on the Slot machines I decided to check out the other games on offer (which I've never done here before), fully expecting them to be inferior to the Slots, which form the focus of this casino. I started with Blackjack first and was pleasantly surprised to find that it measured up to others I'd played out there and was definitely well designed with good graphics and smooth game play. I didn't win anything at the Blackjack tables but thoroughly impressed, moved on to try out the Video Poker which was equally as good.

A couple of hands and a good hour later, I emerged a further $185 up after some satisfying Video Poker play and decided to end my casino experience at the Roulette Tables, which was a lot of fun but ended up chewing through my profits leaving me back where I started with $100, but hey...not too bad considering all the fun I'd just had.

Heading off to the cashier to cashout, I felt really good and the transaction was completed with no fuss and the money was back in my account soon enough.

Customer Supportuperslots

The Customer Support team at SuperSlots is available 24/7 via email and toll free numbers in North American, Europe (Austria, Belgium, France, Germany, Ireland, Israel, Italy, Netherlands, and Spain), Australia and the United Kingdom. It is great to see that so many countries are supported and really shows the expertise of the organization.

My call was answered after a brief hold and the customer service rep I dealt with was highly professional, friendly and competent, leaving me with a very good feeling.

The Verdict

I find it difficult to find fault with this casino and can see why I've heard so many good things! Perhaps the only downfall it may have is the lesser number of games on offer in comparison to some of its competitors. But all in all, the player experience here is definitely a good one with great promotional offerings and good solid customer support. If you're a slots fan you'll love it here and I'm sure you'll understand why it has such a good reputation...why not give it a try?

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