Every so often we get online casino complaints from players. These vary from non-payment, slow-payment to bonus denials. We take these complaints seriously and try and help as much as we can.
With the number of complaints that we receive and the time it takes for us to follow it up, it is extremely difficult to make any progress with casinos that we have no contact with. For obvious reasons, the casinos we do not work with are not that keen to be very cooperative. In this light, we ask you to please do a search on our site above for the particular casino and if it is not listed be aware that there is not all that much that we can do. We will still try, however, but want you to be aware that the chances of a resolution is very low with a casino that we do not have listed.
Please click on the link below to send us your complaint and we will look into it as soon as possible. Please be aware that we do this for free and it does take up quite a lot of our time, so please be patient.
(Please take note – we know that there are a lot of players that try and scam the casinos so we initially always take a very neutral stance to any complaint)
A casino is giving you a hard time? Maybe we can help. Just fill in the form and we´ll try to sort things out for you.
PLEASE NOTE: WE CAN ONLY TRY TO PROVIDE HELP TO PLAYERS WHO ARE HAVING PROBLEMS WITH CASINOS LISTED IN OUR DATABASE! PLEASE SEARCH OUR RANKING FOR THE CASINO BEFORE SUBMITTING ANY COMPLAINT!