Player comments on iNetBet


21 comments

Jamil1221 on December 16, 2014. Reply

Not a great casino. The games were pretty good but I had some issues with withdrawal (tons of documents to fill out) and the lack of a live chat was a bit frustrating.

I’ve read that some people had similar issues with the live chat and withdrawals and some really enjoyed their experience here. Like I said, games were pretty good but everything else I thought was sub par.

Bonuses weren’t necessarily better than other casinos. Overall nothing special here.

Overall rating 5/10

Cora Elizabeth (@MzCoraE) on December 7, 2014. Reply

Inetbet Dear John email:

I wish to thank each and every one of you for providing the worse possible customer service I have yet to encounter. I must have been a player at inetbet for at least 5 years, possibly more. I have spent thousands of dollars gambling at inetbet. Yet, whenever I have requested a payout, you have hassled me to the point of misery and not paid me so I have ended up cashing in the request for payout and gambling it away. That has happened for the very last time just now. Why? Because I put in a request for a payout, received information from you that you needed me to fill out yet another Financial Information form and send in additional documentation. I did this and sent it to you, along in an email that very day. Did you honor my cashout? No, you ignored it. I became so discouraged that you did not that I gambled all $525 of the payout request and only hit one bonus round.

Don’t bother to email me back. I have removed all traces of your software from my computer and will not be re-installing it. As soon as this email is finished, I will be blocking all your known email addresses. When I have completed that, I will copy and paste this email and post it on every site that asks for feedback. Without a doubt, you are the tackiest, chintziest, cheesiest, no class online casino, even worse than the rogue casinos.

Do have yourselves a very lovely life. You will not be hearing from me again this lifetime.

TeresaF on December 10, 2014. Reply

I was a player there for a while but that happened years ago. I had no bigger complaints when it came to cashouts. I had pretty much the same “delays” one encounters at nearly every online casino.

@Cora: I feel sorry for your situation but what are you blaming the casino for when it´s you who, fully deliberately, gambled the money away? I mean, you spent 5 years of your life and “thousands of dollars” there. They must have done something right to keep you happy for that long.

Darko on August 3, 2014. Reply

I took a bonus from this casino and payed true wage requirements, my winnings were low like 6-7 $. When i wanted to make the withdraw i was asked for bunch of my documents including credit card details, and the moment i send them in few minutes my balance was gone. In support they said that they did that cos i was not eligible for the bonus cos it was for players who deposited in the last 2 months. So that is after i was allowed to register(and i`m new player) i received the bonus, made the wagering, send them my credit card and other details. And also other bonuses that i was not eligible to use was not accepted an the cashier. I just want to say too that on the bonus on the site that i founded was said that it is for new players.

john caraway on August 15, 2012. Reply

they have no live chat. you cannot contact anyone in person, i thank they are more interested in bottom line tan thay the cuctermers, i will say don't play there until they make some changes with custer service

deanna on December 1, 2011. Reply

im an elderly woman who trys out sites for months b-4 putting money in account.i just had (i know u r laughing) 7 cents in account and was playing freerolls and 1 cent tourneys to see how site was. ok for weeks then today money disappeared from account.live support was the rudest support i've ever dealt with,so if this is how it is with cents ,whats it like with hundreds? not impressed with the support they have will move on to my 15 other sites i've never had a problem with.

you may just like to review your csr brian and his condescending remarks to a 50 year old woman .they have classes for p r skills.never has customer service on my 15 sites ever come close to talking to me that way.

Bob Smith on November 24, 2010. Reply

1. No live chat
2. They always require several forms of ID before you make a withdrawal.(There is one obscure form of payment that they don't require the id from.)
3. In comparison to the quality of Micorogaming range Real Time Gaming's quality is worse. iNetBet use RTG.
4. Their customer support is very slow, sometimes up to 24 hour wait. You have to send them another email to wake them up.
5. No regular checks on their payout percentages by independent auditors. Makes them less safe than many other online casinos.
6. A 10x play though requirement on their comps. Makes them the worst in regards to 'comps' or 'points' programs that I have seen on the internet.
7. Very confusing playthough requirements on every bonus they give. Many regulars at iNetBet have just refused to accept bonuses at all as it is not only very confusing but it has happened in the past that they refuse to pay out on wins if there is some kind of connection to bonuses. Even their support dont understand how their own bonuses work.
8. Playthough requirements on deposits. Yes, they even demand that you play through on your deposit before they let you withdraw. Again, I have only ever heard of iNetBet doing this. Never seen another online casino sink this low.
9. No stat trackers in any games whatsover. You dont know how much you have spent, spun, been dealt, lost, won. Makes it much harder if you are someone like me who wants to know how long he has been playing for or how much he has won/lost.
10. I can go on and on about this place. On and on…

Kevin Babcock on October 19, 2010. Reply

Emily,

I just have a couple of questions for you. First of all I would like to say I have played at several other RTG Casinos and I believe I have tried inetbet in the past. But I would like to know for a cash out via wire transfer of approx $3500. What would be the estimated time for me to receive the funds? I ask this only because that is my average cashout and at another RTG casino which I will not name I requested a cashout for that amount near a month ago and have still yet to see a dime. (That was the amount after the "Bonus" funds where removed) I only ask because all of the comment I see are for netteller cashouts.

Thank You

Ken LaDere on January 11, 2010. Reply

Emily,
Not to the fault of you I've learned my neteller account will not work in the US.. (Thanx again Unkle S-Ankle monitor).. Had a great time playing on a 15.00 deposit today with the 100% match and hit it to 1200.00 in winnings! VeRy ImPrEsSeD!.. When I cliked on withdrawl, Via Neteller it downed my balance to 30.00 withdrawable, Pending and approving a 1,118.46 Promo withdrawl approval? (Also Comp points went to 1)? What does this mean? Did I win Pogo-tokens or is the winning ammount going to come back after the neteller refusal as Im an illegal US citizen/immigrant after the law for US. players? (Confused).?? playing games I love, RTG Casinos software are the whip if you "hit" and although I'm a so called "Cheap ass" When it comes to online gambling I've been round the i-net block a bit..
Have a great day!

Thanx for any help in advance….

Kenshere

Annie on March 2, 2009. Reply

After reading this comments from other players at iNetBet, I signed up for an account with iNetBet. Everything the other players say is true! I have made two withdraws in my couple of weeks of playing, and my payouts are paid within 24 hours or so! How refreshing! I have dropped the other RTG casinos I have played with in the past and will stick with iNetBet from now on!

mardeco on December 5, 2008. Reply

iNetBet casino; quick pay outs, very good games one of the best online casinos out there…

Linda on May 13, 2007. Reply

I like Inetbet. Thee only complaint I have is that some of their games do not pay as well as they should.
You can put thousands of dollars in particular machines and get no return. I have noticed this for the past few months. I really think they should advertise their percentage rates or check some of their game software

kris on October 17, 2006. Reply

I have been playing at inetbet for over 4 years now and they are the best RTG casino on the net. The CS agents and management are tops. If you are looking for honesty fast responses and quick payouts this is the place to play. They always try their best to keep their players happy and provide excellent service. I wont play anywhere else.

Sparkle Seals on April 15, 2006. Reply

Connect 2 Casino is a scam. No where on there website under the t&c’s for the bonuses does it say that Real Series Slots do not count towards wagering requirments. When you query this they get snippy and tell youo “Real Series Slots do not count!!!” I have screen shots of there website and this is not stated anywhere. DO NOT WASTE YOUR MONEY HERE!!!

Eddie on April 3, 2006. Reply

At of ALL the RTG casinos, I like INeT BET the most, however, my ONLY pet peeve is that they get a toll free number or CHAT to comunicate with them in the event of a problem or dispute or simply to ask questions. The other RTG sites, and I played at ALL of them practically, are horrible and some are even blacklisted by other players and casino portals!So, be careful with \”other\” RTG casinos.

Sandy on February 4, 2005. Reply

Amazingly fast payouts! Very much appreciated and no hassle, it was in my neteller account within 2 days.

Marlin Gillespie on June 1, 2004. Reply

After a small deposit, I got up to $300.00 playing $0.25 video poker. I cashed out $250.00 and left $50.00 in my account to play later. The money was in my NeTeller account in less than 8 hours. I hit a royal flush on the remining $50.00 and cashed out $1000.00. I received an email from the casino saying I needed to fill out a “fax back form” I dislike fax back forms, figuring it is just a tactic to delay payment. To my suprise, after faxing the form back, I once again received my cashout in just a matter of hours.

I have quit playing at several other RTG casinos because they take too long to pay out. I find it hard to believe that it can take several days to several weeks to process a pay out.

I will spend my money at casinos like INETBET which can pay out quickly.

Caps on September 7, 2003. Reply

I have begun to play iNetBet quite a bit recently, and have been nothing but impressed. The payouts are exceptionally fast — from 15 minutes to 12 hours between cashin and money in my NETeller account — and the CSRs are quite courteous. Though I still have lingering doubts about RTG casinos generally, this one seems to be fair and well-managed.

Johnny Quinn on April 29, 2003. Reply

I had some doubts about all RTG Casinos and their reputation but InetBet seems to be ok … nothing to complain about!

Erwin on March 24, 2003. Reply

I have to say that Inetbet is my #1 choice for playing online. I have just recently started to play here, about two months now, and last night I hit my first Royal Flush on VP loaded! First time ever, and I was a member of another RTG casino for over two years and never hit one royal, playing weekly!
There Support is A1, they take care of you at Inetbet and Emily is just the topping on the cake! Try inetbet I promise you wont be sorry!

iNetBet on March 24, 2003. Reply

Hello to all at reviewed-casinos.
If at any time you have any queries or questions about iNetBet Casino please do not hesitate to contact either myself or my support staff and we will be glad to answer any request.
All comments are most welcome :)
Here at iNetBet we strive to offer the best gaming and support service on the web.
We very much hope to see some of you in the casino soon.
Best Regards
Emily Hanson
iNetBet Casino Manager
support@inetbet.com


IMPORTANT: Before posting any opinion on iNetBet, please read this so your comment can be published!

Leave a Reply