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Vegas Red Casino Player comments

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14 player comments/reviews on Vegas Red Casino

on December 15, 2013.

Played this casino for quit awhile. The cashout procedures are garbage, the online support people are rude, and accepting the bonuses only males you have to wager your deposit+ bonus x 50. If u do manage to nickel and dime some money out of them and cashout they then take the amount of bonus off your withdrawl. Once i started being prestant and keep asking questions, finally got a decent cashout (without just spending it all because of the forever cashout period) i got a message that they no longer offer their casino in my region. This is garbage seeing as my roommate can still log in and play. I smell SCAM

on November 19, 2012.

Vegas Red. Will never play at this casino again. After depositing R6800.00, playing, losing and winning, when I tried to withdraw R4000.00 was told I could not, that maximum I could withdraw was R3000.00 and that they would take away my bonuses which never even covered the excess I had lost. Eventually when I decided to withdraw, was told that I would have to wait 10 days, pending approval and subject to exchange control and took away R920.00 of my bonuses. When I heard that I would have to wait over 10 days, I just cancelled my withdrawal and played it out. Needless to say, my bonuses of R920.00 were not returned with the R3000.00. I feel very aggrieved. Never have I felt more insecure and at a loss than playing here. Never again!! I would rather play at my own local online casino's where I have no problems and get my money within 24 hours, no questions asked. I also feel safe there regardless of winning or losing. Why did the rep, who phoned me on two occasions, urging me with all kinds of smarties e.g. bonuses etc, not tell me these finer details – probably because I would not have taken that risk!! They were quick to take my money but not happy to refund my winnings and slow – 10 days to refund!!! My replies to my enquiries are now very brief and curt = read the terms and conditions. For goodness sakes, who does that? I put my faith in the rep's word and the professional web page. We dont have things like this here in South Africa so I am going to notify face book because this is where I found the sight and furthermore, I am going to speak to the gaming board here in South Africa, to find out if this is correct. I hope that any other South Africans trying this, can be saved this frustration because for myself, it was a very unnerving experience. Gambling is just that, gambling, but this was like daylight robbery. Another point, I was led to believe that they had opened a special web page for South Africa so I felt ok about it all.

on October 31, 2012.

After around accumulating over 16,000 comp points £9 in spins =1 point? worked out winnings at just over 1% Dont play between 2am in the morning and before at least 8pm it just eats your money up and your wasting your time not enough players online maybe?, The bonuses are good but you feel like your begging when asking for your weekly VIP loyalty bonus. never withdrawn so cant comment on any problems there, Dont think I will ever win big on this site compared to others sites I play as the winning lines are small and nothing to shout about I would rate vegasred 2 out of 10 although it is all about luck but I never had any on this site

on August 25, 2012.

avoid won money try to withdraw they tell me i play excluded game after lots of email they then tell me that i did not play excluded games that i misused a bonus i ask how i misuse a bonus and still get no reply avoid

on May 11, 2009.

Bloquearon mi cuenta supuestamente por que mi banco solicito un cashback de los pagos realizados, he hecho el depósito y arreglado para el banco que se deposite el dinero, lo cual ya fue realizado, mi cuenta sigue bloqueada, ya no contestan mis correos y los telefonos que vienen en la pagina web dice que no existen.

on November 17, 2006.

I played live roulette, won and was paid. Yes, I had to play enough blackjack to qualify for bonus money, but I won there too. I am sad they no longer have live roulette.

Sam

on September 5, 2006.

I just joined and won a few hundred dollars. I wanted to cash out my winnings and leave my original deposit. Only problem is that I like blackjack, which doesnt count towards the bonus policy requirements, so even though I had wagered 2x the necessary amount of money I was supposed to, I could not withdraw my bonus. Even worse, because I withdrew my winnings and left my original deposit (equal to the bonus match), my balance was wiped out to $0.00 because all that was left was a “bonus.” Not a bad casino, but they definately find ways to not tell you important information.

on May 1, 2005.

Just started playing at this casino, had some luck, great bonus, but trying to play through is the hard part, but I managed to, pretty fast payouts.Better than some casinos.Love the slots, very fun, you can lose money quick, but in an instant you could win a big one, I guess its how lucky you are that day.Overall seems to be a nice casino

on March 27, 2005.

I won money on this casino and I will tell you they are very good about helping you get your withdrawals. The young lady I talked to was very helpful and extremely polite. They saw that I received my money in a week. Lots of fun playing there too!

on March 7, 2005.

I’m having a lot of fun in your casino. I invited a friend of mine and she likes it also. I do wonder though if you get points for inviting people? Guess I never saw that in all of your rules.

on January 4, 2005.

Will take your money but will not pay. I won fair and square and according to their long list of special rules but Vegas Red refuses to pay. BEWARE. Rude online customer support…when I asked about my withdrawal refusal Ian from customer service referred to it as my “precious withdrawal request”

on June 28, 2004.

Make sure you read and understand the “terms and conditions” regarding bonuses:
a little tricky/

on December 25, 2003.

Very good public relations.
I have often been surprised by their bonuses that appear in my account just for being a loyal customer…thank you

on November 4, 2003.

Just heard about this new one and I immediately tried it. No big surprises as it seems to be a new playtech casino. So it was fun (as usual). But cool Bonus though!