1)i won 10,000 pound but they did not pay me. they told me, your address is not clear.
2) they did not change my password. they promise me for electronic gifts but they never actually gave me.
3) there is no self exclusion. player has no protection, they lock and unlock ur account when ever u asked them, under your responsibility.
4) wining black jack is almost impossible on this site , specially the early pay out.
5) i advice all the casino players to stop their account there and shift to new casino, compare it and you your self will realize,
6)one of the worst experince i ever had,
7) if you want more information contact me and i let you know more, my addres is prayer867@hotmail.com
Stephen on June 11, 2015.
Since when do online casinos ask you to play through a deposit? Bonuses fair enough. But deposits? I declined the offered sign up bonus. Deposited my money. After getting no luck after betting for 2 hrs i wanted to withdraw roughly what i had deposited. I was shocked to find out that i still needed to play through my deposit money regardless. On top of this you cant just play through on any thing e.g. if you play through 25 pounds on Black Jack it only counts as %5 of your play through. which means you need to play through around 300 pounds on Black Jack…. just so you can withdraw the money you deposited. All in small print obviously.
Simon clark on February 21, 2014.
Hi
I only had my account for two hours I was doing really well until
Castle jackpot took roughly £400 out my account, I've phoned eight
Times and emailed 4 times and they still haven't told me why, they make it
Very hard for you speak to someone who can help rather than then say I'll pass
The message on, I've used afew different online betting accounts and never had
A problem until now
Simon
I play on castel, 7 emails to the cashier and support…..no answer.
It s maybe because i want to cash,!!!!
it s crazy……i played casino since severals years, i have never seen that before.
If somebody can help
Thanks
Rob on February 15, 2012.
I've been playing at Castle for a few months now and I'm really enjoying it, I've made a few cashouts (smooth & quick) but overall I think I've broken even at this moment. I just wish I'd seen the exclusive bonus here first. Do you have any exclusive redeposits?
6 player comments/reviews on Castle Casino
1)i won 10,000 pound but they did not pay me. they told me, your address is not clear.
2) they did not change my password. they promise me for electronic gifts but they never actually gave me.
3) there is no self exclusion. player has no protection, they lock and unlock ur account when ever u asked them, under your responsibility.
4) wining black jack is almost impossible on this site , specially the early pay out.
5) i advice all the casino players to stop their account there and shift to new casino, compare it and you your self will realize,
6)one of the worst experince i ever had,
7) if you want more information contact me and i let you know more, my addres is prayer867@hotmail.com
Since when do online casinos ask you to play through a deposit? Bonuses fair enough. But deposits? I declined the offered sign up bonus. Deposited my money. After getting no luck after betting for 2 hrs i wanted to withdraw roughly what i had deposited. I was shocked to find out that i still needed to play through my deposit money regardless. On top of this you cant just play through on any thing e.g. if you play through 25 pounds on Black Jack it only counts as %5 of your play through. which means you need to play through around 300 pounds on Black Jack…. just so you can withdraw the money you deposited. All in small print obviously.
Hi
I only had my account for two hours I was doing really well until
Castle jackpot took roughly £400 out my account, I've phoned eight
Times and emailed 4 times and they still haven't told me why, they make it
Very hard for you speak to someone who can help rather than then say I'll pass
The message on, I've used afew different online betting accounts and never had
A problem until now
Simon
Have you got a phone number for them? Lewisdimech@yahoo.co.uk
I play on castel, 7 emails to the cashier and support…..no answer.
It s maybe because i want to cash,!!!!
it s crazy……i played casino since severals years, i have never seen that before.
If somebody can help
Thanks
I've been playing at Castle for a few months now and I'm really enjoying it, I've made a few cashouts (smooth & quick) but overall I think I've broken even at this moment. I just wish I'd seen the exclusive bonus here first. Do you have any exclusive redeposits?