Cool Cat Casino Player Reviews and comments

Date: 03/31/2008, Comment from pleote , contact
The casino offers very nice Bonus , but they are tricky , first you must wager the playtrought on slots , and after there is almost a limit on withdrawal plus the bonus they gave you. Sometimes the playtime is very slow and jerky.
On my case after several deposit i got the jackpot , made the 30x time playtrought and won around 11.000$ but since the where a limit on 10x time withdrawal a could only take 1.500$ that i am still waiting for about a month , asked for the withdrawal on the 25 of february...
As an overall expierence is fairly good , i will be better if i get my winnings in the near future.

Date: 03/26/2008, Comment from morten , contact
I am also a "winner" at Cool Cat Casino. I dont even know why my withdrawal was denied and my winnings were taken, because I have talked to three casino-hosts with three different reasons. I withdrew about 2000$ and in my "account history" it said "withdrawal approved!". But after 14 days, I asked their live customer support about it, they told me it was declined. Wish I had read this page prior to depositing to this "STAY AWAY FROM!"-casino.

Date: 08/06/2007, Comment from james musk , contact
i play at alot of casinos back in 2005 i was offerd a download from the riverbelle casino blk jack slots etc. anyways they gave me a 25.00 free bonus playthrough 25x anyway i was plying blk jack hit big played through most went to the slots hit for about 3,700 when i was done i was at 1,008 around there i cashed out they sent my check i thought yah i was going to get it sure from a free bonus i did i recived a check for a litle over a thousand in about a week now im back on line after some stuff i cant find the casino the riverbelle i found is not the same one that i won at is was more blk jack poker then anything the slots you could play against other opponets anyway anyone finds that casino please email me thank very much i could use the money i would def deposit there anyday of the week ccol cat casino i deposited 20 they gave me 50.00 bonus when it said 200x the deposit they are ripping people off i think as free speach thanks eveyone that can help

Date: 12/15/2006, Comment from VS , contact
Very slow payers, manager very poor, always blames the casino's problems on player. I have wager for years with them with never any problems, however, with new manager Victoria, beware.

Date: 09/14/2006, Comment from joseph , contact
I signed up at cool cat casino for their 1000%explosion promotion.Iwon a total of 1400.00.I then contacted support and made a deposit of 100.00 which they gave me 1000% match bonus which gave me 1100.00 in my account.
The rules state that if you win 1400.00 or over they will give you a 400% match on your second deposit.
I played for a few hours hitting big dollar amounts on the slots.I was not for sure how long the second math deposit was good for so contacted live support and asked if there was a deadline on the second deposit which in reply i was told there was no deadline i felt releived because my first deposit was building a fair amount.
A couple hours into my play i hit a jackpot of 3058.00 so i contacted live support again to double check the roll over amount before i could cash out,in reply they said i would have to wager 25 times my inital deposit of 100.00 plus the 1000% bonus bonus i received which would mean i would have to play 25,000.00 before i could ever make a withdrawl.
But out of the blue they said they had made a mistake and added the second bonus to my account and i had won money that didn't belong to me so they deleted my winnings.
I was on a roll and i feel this was done intentially.I feel i have been robbed by cool cat casino.
Although it was their mistake i should not have to pay such a harsh penatly.At all costs avoid the cool cat casino

Date: 09/13/2006, Comment from Al , contact
your comment A very shakey casino.I've experienced the same on winnings, beware!
Always an excuse why they can't pay you.

Date: 02/23/2006, Comment from Stephen Johnson , contact
And here's another winner who didn't get paid. After I accumulated substantial winnings I tried to withdraw. They told me that they had deposited a bonus meant for another player into my account by mistake and that I used this mistake to win my money. I was never informed about nor did I ever request this bonus and I DID NOT use it. Their excuse for not paying me is that I did not meet the requirements for the THEIR mistake deposit so I could not withdraw. I doubt there was a mistake. I think this was a deliberate ploy to avoid a pay out. To top it off, their support staff was rude and cold. I saved the transcripts of our live discussions as proof. Even though they admit their mistake they basically say "Get lost. You can't do anything about it." Avoid this casino like a plague.

Date: 07/16/2005, Comment from Deanna Vanwey , contact
I am so glad others have had such success with this casino. I have had a great deal of difficulty getting my winnings.
I won over $5,000 dollars. When I went to withdraw I was informed that with the bonus I had taken, I was only eligible for $1000, but that this time they would give me $2,000. This was June 20th. Today is July 14th and to-date I have not had my funds wired to me as I requested. I had all info to them that they needed by the next day. First Accounting had to do paperwork, then they wired the money to the wrong Routing number, last week they wired the funds to the wrong person. I was promised that today would be the day the the money would be wired. It's not here.

Date: 07/03/2005, Comment from Suzanne Miller , contact
Thats great anonymous! I also won at Cool Cat and enjoyed the casino very much until I cashed out a 3000 withdrawal . After almost a month they sent me 1280 and informed me that I only asked for a 1300 withdrawal. This after altering the acciount record somehow. I spoke to management and after posting my complaint was told I was mistaken! I was beginning to doubt myself UNTIL I noticed others had also complained of having their record changed! Thought I was alone. lol I even recall calling support and asking if they had 3000 to pay me with, which got an immediate, though slightly irritaed ,of course. MORAL Take a screenshoty of all wins and withdrawals. Better yet only play where there is playcheck and some sort of overseeing emblem. (I hate to have to say that) Anyone else with a similar experience please let me and everyone else know!

Date: 05/09/2004, Comment from A B G
This is the best casino I have played out. I won $10,000 on "let it ride" and have recieved my first 2500 install (4) days after winning!! Highly recommended!

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