All Slots Casino Player Reviews and comments

Date: 01/04/2008, Comment from edward smith , contact
All Slots are simply the most SHOCKING casino I have ever had the mis fortune to sign up to. How any one can say how good their customer services department must be somehow associated with this company?

I am still waiting for my payout for over 6 weeks now and they have taken great joy in ensuring I have had a torrid time to somehow recover what is due.

A huge volume of emails have been sent with limited responses to the questions I have asked. Promises of payment have yet to be met and they had sent me from one department to another. I have been a victim of hardship from this delay in receiving my winnings and they have shown a complete lack of respect.

Their customer services team are,

Unsympatric
Unhelpful,
Unresponsive
Lack respect
Lack support
Offer no advice
Offer no guidance
Insure long delays are part of paying out winnings
Insure the customer receives little or no support
Take great delight in frustrating the customer.

If I could wish anything in this world then it would be for me to in the position buy this company outright, shut it down and manage it how it should be managed. I wish them nothing but hardship and distress, just like they have given me.

EVERYONE STAY AWAY

Date: 11/03/2007, Comment from Kenneth , contact
I have had a VERY difficult time getting my winnings from this casino. I had won $1200 and when I called to see when I was to receive the money I was told 20 days, after 20 days it was 20 business days, then 30 days that went to 30 business days. After 30 business days I demanded that they wire the funds to my account and was told that I would have to pay a cancellation fee of $45 and that the wire can take up to 20 business days. During that process the check arrived and I called to see what they wanted me to do with the check (send it back, destroy it whatever). After another 48 hour wait I was told that the wire was cancelled, so I asked if I can cash the check and was told that it was cancelled too and reissue the check would be another 30 business day wait. Customer service does not seem to really understand that they are disrupting my life and I have no proof that I will ever receive anything from them at all. Future players beware that they are quick to take your money, but when the time comes to collect from them they will run you in circles. All the while telling you that they are a respectable company.

Date: 10/05/2006, Comment from Paul
Had a great time playing but I have not been able to collect my money. After three weeks, about 8 calls, and as many emails I get the constant run around with there customer service. I have to say I am a very unhappy customer. They keep telling me its in the hands of there finance dept. and they will call me back within 24hrs. ,which, I never even received a call.

Date: 07/25/2006, Comment from Heidi
I am new to online casinos but have been to a few other's. All Slots was the first I played at and the one I will stay at. Costomer support is fast and friendly. Very generous with bonuses too. Fun place!

Date: 07/10/2006, Comment from coldwind , contact
i like all slots but did have a promble with a cash-in i e-mailed them and they told me to wait 48 hours which i did and still nothing happened so i waited a lttle longer and nothing and i wanted to play and thought why put more money in so i had them put 25 back into my account which they did real fast but i waited and waited for the rest to be cash-in and nothing happened even when i e-mailed them still nothing so i palyed it all off which they did do that fast put the money back into my account about 2 weeks later i finlly got a e-mail from them stating we r ready to give u ur cash-in. but i had nothing left to be cashed-in. i really liked the fact that when i asked them they did put the money back into my account so i could play but would not have done that had they been faster with my cash-in. i do like all slots and i think its a great place to play but they could be faster with getting people thier money then they are

Date: 02/14/2006, Comment from L.Sanchez
a very good customer service,I highly recommend this casino.software is at good level, connection is fast .

Date: 12/28/2005, Comment from pam , contact
Bonus was given very quickly did not git to play very long until money was gone,bad luck?

Date: 11/10/2005, Comment from gabe
All slots casino is the greatest casino I have ever played at. The customer service is so friendly and they were so quick to answer my questions. I feel like my patronage is really appreciated. I recommend All Slots to anyone who wants to really enjoy online gambling.

Date: 07/20/2005, Comment from S Gallin , contact
The best casino I heve played at & I have tried a few, excellent sign up bonus fast payouts very generous casino.

Date: 02/04/2005, Comment from jim berry , contact
Great place to win or lose,everyonce in awhile find that they e-mail me with a bonus for nothing, great support, many bonus's, quick responces, 1 out of 10 i give them a 10

Date: 12/22/2004, Comment from gloria costo
I have been playing at all slots for couple of years. they are fantastic, quick payouts, quick support and friendly people. A lot of games. Many bonus's. You have to try them promise you wont go anywhere else.

Date: 03/29/2004, Comment from Southrn
Great place to play at and fast response with their customer support. Enjoy playing there all the time. Great Software also, love the new Viper

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