JackpotCity Casino

  • Licensed by the MGA
  • Reputable licensing
  • eCOGRA certified
  • Live Chat Support
  • Numerous deposit methods
  • Numerous withdrawal options
  • Exclusive Bonus
  • Limited number of game providers
  • No 24/7 Live Chat Support

JackpotCity Casino Review

JackpotCity Casino was once a very bright, blingy and in-your-face online casino, and has recently been re-designed into a more understated and classy, decidedly more realistic and attractive site. The name JackpotCity and their slogan “More Jackpots, More Often!” accompanied by a range of jackpot tickers boasting huge amounts of cash up for grabs say it all and really make you want to dive right in and start playing at this casino.

You can now even chose between the desktop casino and their new mobile casino offer at JackpotCity Mobile Casino.

It is not mere co-incidence that you feel this way when visiting the website but a sign of the years of experience and expertise that are behind this casino. JackpotCity Casino has been online since 1998 which is a pretty good sign for its popularity and reliability over all these years. We all know that rogue casinos don´t really last that long, right? Well… these guys do.

Any information on promotional offers is current at the time of writing and may be out of date. More current bonus information can be found in the bonus area on this page.


JackpotCity Casino rewards you with Loyalty points based on your wagering activity. These Loyalty points are converted to cash back directly into your gaming account as casino credits on a monthly basis. The rewards program also stretches over all the casinos, so you earn points regardless of which casino you play at – so there is no need to miss out on any of the promotions they have to offer. The really great thing about this rewards program is not limited to only one casino – so if you do your maths properly, you could be collecting at all the casinos at the same time, giving you an excellent chance to win big!

Monthly Purchase Bonuses are also offered to loyalty club members based on the amount of play and it’s always a nice surprise to receive these and have additional cash to play with, and more chances to win! You can also collect points while you are playing which can then be used to bid on certain items that you may like in their online auctions, this is ALOT of fun and can really be rewarding.

Download and Registration

As with most Microgaming powered casino, JackpotCity offers both a download and flash version of its casino. As always I’d recommend playing on the download version if possible, simply because the graphics quality, sounds and game play are superior to the no-download (Flash) version which is less advanced, although, still as good as any other Flash based casino out there.

The flash version opens directly in your internet browser, while the download version, like the name suggests requires you to download the software to your PC. This may take some time, although the basic download (which is 4.93mb in size) only consists of the Casino framework and a few games (the other games will download as you open them.

Once the download has completed, you will have to install the software by following the prompts and then you will be given the option of playing either as a Guest or Real player at the casino. If the latter is your choice, then you will need to fill in an electronic form, furnishing some personal particulars and then you will be ready to make a deposit at the cashier and get started!


Jackpot City Casino offers players a variety of payment options including Credit Card, Click2Pay, Neteller, Citadel, Moneybookers, ECO Card, and eCheck, InstaDebit, UseMyFunds, Ukash, PaySafe Card, EZI Pay, ClickandBuy, EntroPay and Evoy1Click. Deposits can be made in US Dollars, Euros and British Pounds. All transactions and payouts are safe and secure, monitored by both external bodies like eCogra and internal systems such as Cashcheck, so you are assured of complete peace of mind when doing any online deposits and withdrawals.

I added $100 via Neteller to my already existing balance of $50 and headed off to the games lobby to play a couple of games.

Games Offering

With over 400 Microgaming powered games operating on the Viper platform, Jackpot City has for many years been a favourite amongst slots players, but there is also a wide variety of other games on offer here, including roulette, blackjack, craps, and a number of video poker games, so there is really something for everyone here. As can be expected from any Microgaming casino, high quality games with amazing graphics and sound quality are on offer here and all games run very smoothly which is always a pleasure!

Jackpot City’s slogan is “More Jackpots, more often” and as such I decided to start my evening off with the progressive jackpots on offer. As part of the Microgaming network of casino Jackpot City offer the Jackpot Madness set of progressives, to which 60 participating casinos contribute, so the cumulative Jackpots usually exceed $2,000,000 on average. My first stop was at the Mega Moolah progressive which is a 5 Reel, Multi Payline Video Slot with bonus game and free spins feature. I really love this game and had great fun. After half an hour I hadn’t won anything but my balance hadn’t been dented either. Next I played the regular Tomb Raider Slot and even got through to the bonus screens twice which is unusual in such a short time period.

I then moved on to the table and card games and played both Vegas Strip Blackjack and European Roulette. Both games are excellent quality and highly entertaining. I had three awesome hands in Blackjack as well as two lucky rounds in Roulette which boosted my balance by $300 in total! I then played Craps which wasn’t as rewarding financially but was a lot of fun anyway, again the graphics quality was so good and sounds so realistic that I felt like I was in Vegas.

Finally I moved on to the Craps games on offer and there is quite a wide variety to choose from including Aces and Faces, Jacks or Better and more. There are both single and multi-hand games and so I decided to go with a multi-hand game for a change but found my hands decidedly full! Also, this can get a little expensive and your money may not last as long as it usually does in the single hand games, but then of course, if you win the amounts are decidedly bigger.

Video Poker was entertaining but it’s not really my favourite game and because I had a few hundred dollars to play with and so I headed back to the Slots on offer for some more fun before calling it a night.

Customer Support

Jackpot City Casino offers excellent 24/7 customer support via telephone. I can tell you from dealing with their staff on a number of occasions through the years that telephone support is always highly professional and efficient and e-mail replies are quick and helpful. There has never been an occasion that I have had an issue or complaint about their team or the level of service received.

The Verdict

Having been around for so long, Jackpot City has really developed an edge when it comes to knowing what their players want from regular bonuses, great loyalty offerings, excellent gameplay, safety and security as well as good quality customer service. We have never been disappointed with anything at this casino and are sure that you won’t ever be either. Don’t miss out; make sure you play here today.

JackpotCity Casino Bonuses

Please note: New JackpotCity Casino customers Only. 18+. T&Cs and wagering requirements apply. Game contributions may vary.

100% up to 450$
50x (bonus)
Last edited: 2 May 2019

JackpotCity Casino News

Superstitious mind

11 Sep 2010

A Chinese player created something of a stir at the Jackpot City online casino group this week when he expressed reservations about cashing in a GBP 4 444 jackpot win, according to a press release from the company.

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JackpotCity Casino Player Comments

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I won $3000 the end of Dec. I withdrew the money and they said they needed verification of who I… read on