Player comments

Who could be more entitled to give an opinion about an online casino than the online casino customer himself? Here you will find comments and reviews written by some of their customers. Answers from online casinos are highlighted.

Please note:
It is in the nature of this type of message board to contain more complaints than positive comments, as the use of such a tool is especially meaningful when something has gone wrong. In this case, we can give you the valuable advice to simply watch out for casino responses

Derek about Captain Cooks Casino

I deposited $100 and got $100 bonus. I won $4000 and wanted to take some out so they told me…
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jon levig about SlotoCash

terrible customer service. They don't respond to any emails, they have become increasingly unreliable and horrid verificatioin process
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N/A about Lucky Nugget Casino

Customer service is unreliable and unhelpful. Not clear with answers and the waiting period for withdrawals are unacceptable. I've been…
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nandi gaqa about Spin247 Casino

I deposited R100 and it was never credited to my spin247 account i have been trying to get in contact…
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Paul Burnell about Platinum Play Casino

I have been trying to withdraw to my visa card but told it was rejected. They suggested I open an…
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Tyler about JackpotCity Casino

Won $300 so I made a withdrawal, next day go to check the status of it and I can't get…
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Jason Thor about Spin Casino

Made a withdrawl on April 19th for over 4k. Inquired on the 28th as to why I hadn't been paid,…
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Alastair about BitStarz Casino

Boasts fast withdrawl but options offered ie withdrawl to bank card fail to process reversing funds. Chat persons or heros…
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This is Vegas

Hi Marcus, The terms are clear that you can cash out maximum $50 per each set of free spins. You…
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Marcus Bell about This is Vegas

I deposited using a promo. Since I deposited I qualified for the 5 daily spins for a year. Wich is…
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John smith about Spin Casino

I went on chat about 10 times in a 24 hour time frame to inquire about my withdrawal and literally…
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Xolile Ngcobo about Tangiers Casino

Hi I made withdrawal Iast month it was declined because my Skrill account wasn't verified. So changed from Skrill to…
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Tangiers Casino

Hello, We hope this message finds you well! Kindly note that your withdrawal has been approved on the 16th of…
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ROBERT WATKINS about Spin247 Casino

I recently tryed to make a withdrawl 7 days ago, have sent all the required information the casino requested, after…
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Colleen about Tangiers Casino

I won $1000 on bonus spins and they said I have to have deposited in the last 5 days. Was…
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Dwayne Thomas about Yukon Gold Casino

Enjoyed the briefly new comers treatment but after that they try to take your money while pretending it's a good…
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BitStarz Casino

Hi Pam, Great to hear from you. As you pointed out, the reason for closing your account is because we…
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Cocoa Casino

Hi Dawnetta, Please note that we are happy to pay your withdrawal within the established time frame, once your account…
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VP at terminal about JackpotCity Casino

I like this site I like the games I've won really big a few times once 8000 once 3500 other…
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J about Tangiers Casino

I have been trying to verify my account to this online casino with relevant documentation, e.g my proof of address…
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Cocoa Casino

Hi John, Thank you for your comment. You will indeed get paid. Please note as stated in our terms and…
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Dan Cuvelier about Royal Vegas Casino

I haven't played for a couple of months and today when I logged in there was no offer of a…
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John Murphy about Cocoa Casino

Been waiting 11 days on a withdrawal. When I asked why my withdrawal was taking so long I was told…
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Tina about Ruby Fortune Casino

I deposited money using promotions.. won several times and finally on March 10, after having fun ( yet spending a…
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Jimmy8809 about PlayToro Casino

Really poor service and support almost doesnt exist. Kept sending same documents over and over again. They didnt refund deposit…
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