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Player comments on Ruby Fortune Casino


45 comments

Joseph on January 20, 2017. Reply

Have been with Ruby Casino for a few years. Initially in 2015 they were quite good and processed payments promptly. Now though, i’ve had problems anytime i try to withdraw funds. I’ve waited two weeks to be told they now need to re-submit the payment and i have to allow for another 5-7 days.

Lesley Morgan on October 8, 2016. Reply

Wit in 4 days of playing. Used $200 of my own money and won $500 that was deposited to my bank in 2 days. Then played $250 of my money and bam!!!! Won $3,000 Should have it in my account in 5-7 days, Great casino!!!!!

Dan Fife on November 25, 2016. Reply

Did you get your money?

Renae Finnerty on September 30, 2016. Reply

This is hands down the best casino to play at. Cashouts are honoured quickly with no fuss. Great games.
Bonuses could be a little better. But still my number 1 casino

Marina Graham on August 18, 2016. Reply

I wanted to say I thoroughly enjoy the games. I have had no problems with my winnings though small. The bonuses are great little kickers just be aware that if you win big during your bonus funds it’s actually the casino’s funds you are playing with and not your own and so you can’t withdraw until the bonus funds have been used.

Marina Graham on August 18, 2016. Reply

I have an iPhone 6 I downloaded the ruby fortune app a week and a half ago and have managed to open and use the app once it is so frustrating can’t contact them outside of the app .

grantox on July 5, 2016. Reply

It took some time to get my winnings, but when your waiting on $500 you get a bit nervous and check reviews.. this made me think I had a 50/50 chance of getting my money.
with in 7 days i had the money no drama.
I did not do any bonus promotions and when back to play again, I’m now waiting on $240 which I’m pretty confident will be coming to me.
I work as a bar manager, and have no connection to the site … just wanted to share a good story.
not to say i”ve never lost but when i withdrew money it got to me.

Josie on June 6, 2016. Reply

Ive won $2000 on this site.I recieved my winnings within 5-7 days.Its not a spam.Its real.I learnt not accept bonuses.If u recieve a bonus unexpectedly just message them live or ring them & have the bonus removed immediately.Its as easy as that.
Accepting bonuses can end miserably. You risk loosing what urv just won.

Rebecca Peters on May 13, 2016. Reply

I never accept the bonus.
I won 2000 nz dollar’s and I can’t seem to contact them, technical issues they need to sort out immediately!
It says I can’t withdraw the money as I have bonus, I don’t understand because I don’t even know how it got there, I didn’t agree to any. How do I get my money that I won boo

Shawn Michaels on March 21, 2016. Reply

I agree with John and Judy. Couldn’t get my money back and they were being so shady about the whole thing.

Naomi on March 20, 2016. Reply

I loaded $40 onto Ruby Fortune, was given $40 100% match bonus and as a result I am only entitled to receive 6x my initial deposit as my first withdrawal, despite the fact that i have $21k in winnings. On top of this my ID verification documents which i had previously been told were received have now conveniently gone missing and i’ve been requested to resend them twice now.

Dan Fife on November 25, 2016. Reply

Naomi did you end up getting your money?

Sherman Thomas on December 21, 2015. Reply

I’ve had the same issues as everyone else here about getting money back. Deposited 100 bucks, tried to withdraw after I won some money, and it took over a month. After I finally got the money back I never came back!

judy gagan on February 6, 2016. Reply

how did you get your money back?? I am having the same issue

John on March 6, 2016. Reply

They didn’t. That’s a fake review like 99% of the other good reviews.

Ruby Fortune will not let a person take their funds out once they decide to stop playing, plain and simple.
To anyone considering signing up to any on line casino, i highly suggest to read the conditions carefully. I thought the ‘wager’ was only subject to the bonus money with Ruby Fortune. If i had have known that it included my deposit, i would never have signed up.

John Rose on December 12, 2015. Reply

Most on line casinos are similar I find that Ruby Fortune is much easier to play and there banking is also faster than most others. The games don’t fluctuate as much its really good. There are times when the games keep going on and on but its also easy to just shut down and resume the game. and when they restart your bet is given back right away. Keep up the good work also the people on your Chat line are very professional and thoughtful I will keep playing at Ruby Fortune Casino. I know a good thing when I see it. JOHN R…

Kristy on December 9, 2015. Reply

Won $2000 au dollars payed into my account within two days! Excellent casino :))

Chris on November 4, 2015. Reply

I’ve played Ruby Fortune for about 2 years….It used to be good and Fair, however, over the past 3 months it has just become a scam, Usually, I put $60 in and this would last me 2 hours or more…over the last 3 months everytime I’ve played, and that’s probably once a week I have lost the total amount bet within 45 minutes (and I don’t expect to win money just enjoy myself for a few hours). There used to be reasonable chance of getting free spins with a reasonable win on the free spins, not the case now, free spins are few and far in between, and if you get them don’t expect to win anything at all, it seems to me that on free spins wilds are stopped, scatters are non-existent and don’t expect to win anything after free spins are finished because you won’t. I almost guarantee that for at least 10 spins after free spins you will win nothing greater than you initial bet. I regularly count the number of spins between winning more than the amount bet and this can reach as high as 67 spins before a win bigger than the initial bet, and most often the amount won is at most double the amount bet, this is out of 67 spins remember. Further, changing games doesn’t really appear to matter, you can swap and change games trying to find one that pays enough to keep you in the game but it won’t matter, it appears to me that whether you win or lose is determined by your account and not by the game. ie. your win/lose is account based not game based it appears to me.

Here’s my advice if your considering playing this site, DON’T…it’s clear to me that there is NO CHANCE..of even playing for a reasonable amount of time, let’s face it it generally takes me about half an hour to go through $60 playing at 2 credits a line, it;s not like I’m playing max bet every time I’m playing 1 credit a line more than minimum amount.

Renae Finnerty on September 30, 2016. Reply

Lol u dont always win…its called gambling lol…ruby is honest and fair and better then the rest

Denise on October 17, 2015. Reply

Deposited $100 in spin palace, hardly won a thing, no free games , useless site! I play in rubyfortune.com and win alot, never had a problem with withdrawing my money but does take a few days , I try not to accept any bonuses. But did win $800 the first time I played with bonuses and withdrew it with no problems but took ages to wager so i cud withdraw my money , but def stay away from spin palace

Morgan on October 10, 2015. Reply

Not sure why people are having problems with this casino. I’ve won over $8000 to date and they contacted me to make sure my withdraw would go through smoothly. They called with promotions and also gave me casino tips which ended up working. 5 stars*****

sam on March 13, 2016. Reply

well i played ruby casino the other night won 1200$ and then another 800$ i was so exited until i tried to withdraw the money, 1300$ was mine and the rest was from 50$ bonus jumped up to 700$ i contacted live chat and they told me i cant withdraw the funds ,its in the terms and conditions ,well who reads terms and conditions. its a casino i assumed i won and could withdraw my funds well thats not the case .

N Cowles on April 28, 2016. Reply

smart people read the terms and conditions

Simone on September 29, 2015. Reply

3 weeks and I’m still waiting for my withdraw. They tell me it was released 2 weeks ago and I still don’t have it. Called them and they blamed it on my bank?

Candace on July 16, 2015. Reply

I won $2400.00 at this online Casino and I used echeck and had my money in my account in Two days! I LOVE this casino and would recommend to anyone!!!!!

Sabrina Bille on June 13, 2015. Reply

So stoked!!! Just won $300. In free spins playing Megah moolah I only bet $1.25 per spin!!! Wooooooot!!!
Waiting for them to deposit the money sucks but atleast they will and always have takes Anywhere up to a week to get back the funds but they have always withdrawaled for me :) love this casino so much I’ll keep depositing more!!!

JK1212 on January 14, 2015. Reply

I haven’t won a lot here at Ruby Fortune but I’ve won enough to keep my account active for the last 3 years. It won’t blow you away but the payouts are pretty steady and every so often they offer limited time bonuses up to $500.

I’ve read a few bad reviews about this place but I don’t think it’s as bas as everyone makes it out to be. I def don’t think it’s the best casino on the internet but I’ve def had to deal with much much worse. That being said, most issues I’ve read have to do with payouts so I guess I’m just lucky I haven’t had to deal with any of those issues.

I play the progressive slots here usually and the payouts have been alright. It might be a roll of the dice in terms of your payouts as I haven’t had any issues with it but others have. Depending on the bonus they offer you when you start I’d give this place a try.

Shane Getto on January 12, 2015. Reply

I played black jack about 10 deposits worth , you would think they would at least make it a bit more realistic . Everyone has bad luck but not this much . Every time I was using the last of my credits it would give me 11 so naturally you double down , but what do you know , last credits so make another deposit . And nearly every time I drop my bet it will give me blackjack . I could keep going but I wont .

Clint on December 3, 2014. Reply

I’m with ruby fortune and can say this there fantastic and service is professional I’ve won over 20000 to date so there must be winners out there I can’t fault them transactions smooth no complaints to any one trying to make money just don’t use the bonuses as I got stuck there also lost 2000 to to collect it’s the way the casino makes money makes sence nothing free so call them and stop the bonuses and gamble smart

boybugaw on April 29, 2014. Reply

i think i have more than 30 casino account all over the web. i had good and bad
experience. but this particular site "ruby fortune" was one of
the worse! im not trying to ruin the site but i had bad experience
with them. i probably made a deposit there 20 times and when i finally
won something they made it so hard for me to withdraw. i waited two weeks
and when i contact them they said theyre having problems on withdrawal dept.
and i cant beleived when this guy im talking to ask me to just reverse the withdraw!
i ask him when will i get the money and the only thing he said is "we will contact you when it will be ready"….so i waited again… then i contact support again and same bs again so what i did was reverse withdraw the money and just play til i lose and never play there again!
they dont have fundings maybe. guys leaving good comment probably work there. this comment most likely wont make it to the review post!… lol

Alex on March 16, 2015. Reply

Had the same problem…
I made 2-3 deposites and when I finaly won and try to withdraw… surprise !!! I could not !!! Beware !!!

Laurie on March 29, 2014. Reply

I played the Ruby Fortune for the first time last night. I deposited $40 and did not realize they would also give me a bonus of $40, I have played in enough casinos to know I would have to play this bonus many, many times over. I called at one point and asked how much more I needed to play (a lot), BUT…..I did do it and I called back to see how to withdraw, I had some trouble doing that so called back that same person helped me do it while he was on the phone with me. Yaaaayyyyy……$1700.70 Thank you Ruby Fortune and Mark who so kindly walked me through it!! Laurie

Vaughn on December 3, 2014. Reply

How Long Did It Take You To Get That Money Into Ur Account? Been Taking Ages 4 Me But Withdraw Was Succesful

ANGUS on November 12, 2013. Reply

Great games and great fun, i would avoid the bonus's as any casino but its up to you, you never know! Very good customer service on phone and chat. Thanks.

CAZ on November 12, 2013. Reply

This casino is a joke. Be warned, do not go near them. They are refusing to pay my proceeds. I have sent them my documents time and time again and every time they come back with some stupid comment. Either, they can't find my account, the documents I sent are not clear enough, then they are clear enough, then they are not, then they can't find the documents. Utter disgrace they are.

joe calabrese on January 7, 2013. Reply

i hate ruby fortunr. on the multi gold, you can not get over 200 dollars up. in addition, i have never ever seen a dealer pull off so many 21s and open up with as many 10s…NEVER!!!
i can tell you ruby is garbage, fixed and dont waste your money.

Michael on January 7, 2013. Reply

Be wary of the matching bonus promotions and read the terms and conditions first. I signed up for the 'Santa's Bonus' Promotion in which my initial small deposit of $20 was matched 100%. I ended up winning over $120 without touching any of money in the bonus account, but sadly cannot withdraw any money from my cash account until I spend 30 x the matching bonus amount. Therefore the bonus amount now acts as a penalty. So in other words the bonus promotions are just traps to keep their money and yours as it's very unlikely that I can spend 30 times the matching bonus amount without losing all or most of my account money. Not really a xmas gift as they claim.

Had I just deposited my $20 without the bonus and won $120, I could have withdrawn all $120 then and there.

Carole Pickett on December 14, 2012. Reply

Played a lot at this casino over a year, seems to be fine. Ive had some good wins and some losses just like any casino. Always available live chat helpful and solve any problems. Plenty of bonuses. Can recommend.

frank b on November 19, 2012. Reply

ruby fortune im pretty sure i should have shares in that casino ,over experience there pretty good and can say this much if you win there and if and all wagering is completed to t@c you will get your money guarenteed

D graham on November 16, 2012. Reply

Ruby fortune fair what a joke more like thieves I made a deposit and got a bonus which you have to play so many times 4 hours ltr still not able to withdraw any winnings after at least 75 spins I was over a grand at one point no way would I touch this site again if anyone does remember this comment

carmelita on February 12, 2012. Reply

i have played at this casino awhile now but i will not be back there again playing for 2 days with a fair bit of money just to watch the game get stuck and stop when it feels like i asked if this was normal and the reply i got was it the machine not us. So then maybe they should check the machine

LeeRoy on April 12, 2011. Reply

Big time scam since they do not pay out. I won 1000 dollars using my own real money I deposited. Then when I tried to withdraw a part of my money and they would not pay. They said I bet more than 10 $ wich voids any winnings. Then I found they stole all my money when I logged in the next day.

robert simon on January 18, 2011. Reply

Love this casino..i remember them a few years ago they sent me a birthday bonus,and i won a few dollars.I asked them about a cashout and they said no problem,and were very nice about it.Because it was a free bonus i though well just as well to play it out.But the fact that they were so good about it stands out in my mind still.I would recommend this casino to anyone.Be fair read the rules,and good luck.thumbs up to this place.

Rob.

Templeton on January 2, 2007. Reply

Low variance slot strategies (34 spins, up your bet, 34 spins, up your bet, 50 spins) don’t work on this site like they do elsewhere. But I didn’t bust out playing totally hammered for four straight hours so their odds must be decent. Either that or I got lucky.

Gerard on May 17, 2006. Reply

I can´t say I won a lot here (like 10 dollars after half an hour) but still had a good time. I had no complications or problems.


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