Casino Cruise
Casino Cruise Review
Founded in 2014, Casino Cruise is an online gaming platform owned by Genesis Global Limited. They offer a variety of casino games, including slots, table games, and poker. That’s not all. Casino Cruise has a variety of live games designed with a live chat feature. Apart from the games portfolio, Casino Cruise also offers new and existing players a standard sign up offer and other promotions.
So, read on to find out more about what this online casino operator has to offer.
Casino Cruise Bonuses and Promotions
At Casino Cruise, new players enjoy a standard welcome bonus offer. However, you have to meet the terms and conditions applied to receive the bonus. For example, at the time of this writing, players were required to make a minimum deposit of $10 when signing up. You will then receive a bonus for your first four deposits. Also, at Casino Cruise, you are required to meet the set wagering requirements before you can cash out your bonus wins. Apart from the welcome bonus, at the time of this writing, Casino Cruise had several promotions for existing players. For example, there was the 10% weekly cashback offer, Monday Breeze offer, Monthly Splash bonus, and the weekend freebie offer.
Casino Cruise Online Games and Software
At Casino Cruise, you get access to a variety of exciting games. To ensure a fun user experience, Casino Cruise slots games are designed with unique features. For example, the slots have multiple reels and paylines, themes, sound effects, bonus rounds, and jackpot features. If you are a slot games fanatic, you can play Starburst, Wolf Gold, Book of the Dead, and Gonzo’s Quest, among others.
Apart from slots, Casino Cruise offers table games enthusiasts’ different variants of online blackjack and roulette. Some include European Roulette, Classic Blackjack, and European Blackjack. Other table games on offer include Baccarat, Dream Catcher, Casino Hold’Em, and Sic Bo, to name a few.
If you fancy some poker games, Casino Cruise offers titles like Jacks or Better, Deuces Wild, All Aces, and Double Bonus Poker. To enjoy the live-action at Casino Cruise, you can play games like Blackjack Lobby, Immersive Roulette, and Mega Ball. With the live chat feature, you can conveniently communicate with the casino dealer and other players during the game.
At Casino Cruise, you are assured of a safe user experience. This is because the games are designed with the (RNG) Random Number Generator. The RNG ensures that all the game results are unbiased. Furthermore, Casino Cruise is licensed and regulated by the Malta Gaming Authority. The site also uses the latest SSL encryption software to ensure that all your banking details are secure from third-party intrusion.
Casino Cruise games are HLTML5 enabled. This simply means that you can play the games on the go. So, for Android and IOS users, you simply have to access the Casino Cruise website via a phone browser and enjoy the experience. To make the gaming experience more thrilling, Casino Cruise has partnered with several software providers in the iGaming industry. Through these partnerships, the operator has been able to expand its casino games portfolio. Some of these providers are Microgaming, ISoftbet, Relax Gaming, Oryx Gaming, QuickSpin, and NetEnt.
Casino Cruise VIP Program
Casino Cruise runs a VIP reward program for frequent players. However, you must earn loyalty points for you to receive an invitation to join the program. There are up to three loyalty levels, namely President Suite, Royal Suite, and Deluxe Suite. At Casino Cruise, each of these loyalty levels comes with several perks. For example, you will enjoy personalized email support, birthday casino bonuses, and exclusive casino promotions at the Deluxe Suite.
Banking
When you want to make your deposits at Casino Cruise, you can use Visa, MasterCard, Maestro, Skrill, Neteller, EcoPayz, and MuchBetter. At Casino, Cruise deposits are processed immediately and are free of charge. However, some online banks may charge for deposit transactions. Also, at the time of this writing, the minimum deposit allowed at Casino Cruise was $10, while the maximum deposit amount was $5000.
Like other online gaming platforms, you can withdraw the same way you made your deposits at Casino Cruise. However, if you used Maestro or PaySafeCard for deposits, your monies will be sent via bank transfer. The standard withdrawal processing time at Casino Cruise is 1 to 3 working days for cards and 3 to 5 days for wire transfer. But for e-wallets, it’s instant.
To ensure responsible gambling, Casino Cruise allows you to set your deposit limits every time you visit the site. For more details on how to gamble responsibly, kindly visit the ‘BeGamble Aware’ platform on the main website.
Customer Support
Casino Cruise offers you a variety of support options to ensure a smooth gaming experience across all their platforms. If you encounter any gaming issues, you can send an email to support@casinocruise.com or contact the support team using the mobile number provided on the website. But, we always recommend players to visit the FAQ section before opting to contact the casino support via email or phone.
Verdict
Casino Cruise has been in the iGaming industry for quite some time. Throughout this period, the operator has been able to offer a variety of casino products to its customers. First, as a new player, you get to enjoy a standard welcome offer for your first four deposits. Also, for loyal players, you get to enjoy a VIP reward program with several exclusive perks.
That’s not all. At Casino Cruise, you have access to a wide range of exciting games accessible on the go via mobile devices. As if that’s not enough, Casino Cruise is licensed under the MGA. So, you are assured of a safe user experience. But, there are some sections that Casino Cruise could improve on. For example, they should offer bingo games for players who enjoy this casino game genre.
We, as usual, would like to hear about your gaming experience at Casino Cruise. So, join today, and let us know in the player comments section below.
Casino Cruise Player Comments
Dear Sir,
I am a VIP customer at casino cruise and am not very happy to say the least… My problem is they payout is much to slow and to be honest I am wondering if they are actually going to pay me ( I have taken photos of my winning transactions)!
I have spoken to VIP manager and he tells me that my winnings have been processed but it is still not in my bank account…
Other casinos I am a member of pay in one or two days…but not CasinoCruise it has been a week now!!! Watch this space…
Please note this issue has been fully solved to Carol’s satisfaction.
Hello!
I didnt like casino, coz winnings were quite small. Customer service was ok.
I have to agree with the rest here, I won £1300 from my £20 bonus and a week after trying to withdraw they say my money has been confiscated as i bet £10 a few times.. This is basically like stealing from you, as they purposely con you….and i would advise everyone never to take them up on any bonus as they will find a way of not paying you out if you win…Try other sites as much much much better.
I played there and won fair and square. After that I was able to withdraw with no bigger problems except the usual proof of ID trouble. But I did have to read the terms (twice) first. As long as you play by the(ir) rules you should be able to enjoy it there.
I would just like to echo Robert’s comments and give a warning to users of Casino Cruise. I also wagered a series of £6 bets (amongst other lower bets), which was in excess of the casino’s unusual £5 cap on any wagering when playing a bonus. I won about £950 over my original deposits, which was confiscated from me when I made a withdrawal. It’s not a lot of money for them but it is for me. Really poor from the casino.
Be really aware of their bonus terms and conditions. I won a nice pot of money and got it accepted as an deposit. So after like 4 days i decided to buy myself some new stuff for the money that i won.
But after a week i got a e-mail that said that my money was roll-backed because i’ve bet to high with the bonus money. No warning or nothing, they just took away the money i won (even though i was done with the x40 bonus and everything.
I sent them an e-mail trying to explain that i didn’t know, and maybe get an warning because i hadn’t read the terms to full.
But their answer was just strict no.
So, as far as my experience i think this casino blows, because i think we all need a second chans and there were no possibility for this. They WON and i LOSS, as it always will be in this world.
I gave Casino Cruise a try and so far I don´t regret it. Sadly I took only advantage of their normal welcome bonus. Didn´t see this one here on this site early enough :-(
I´m currently up 50 bucks and almost met my playthrough requirement. So hopefully I will be able to withdraw soon.