CasinoRoom

3.2/5
  • Licensed by the MGA
  • Reputable licensing
  • Live Chat Support
  • Numerous deposit methods
  • No 24/7 Live Chat Support
  • No UK players allowed

CasinoRoom Review

CasinoRoom is an online casino that comes from the maker of Poker Room; a popular site for poker, just as the name says! This is a newer online casino, but the makers are hoping that this site will rise to the same popularity as their poker room, and they’ve started off on the right foot since they launched. They use various high ranking software types, providing a unique experience to players who are used to some of the big name providers. They do offer some similar experiences that the larger, better known casinos do offer as well!

Bonuses and Promotional Offerings

Any information on promotional offers is current at the time of writing and may be out of date. More current bonus information can be found in the bonus area above.

Throughout their early history, CasinoRoom has been known to change their promotions. At the time of this review, there was a surprisingly big selection of match bonuses for the first five (!)  deposits. Players are able to chose between 3 different bonus matches.

However, it was difficult to get to the promotions page. There wasn´t the usual “promotions” or “bonuses” button but just a tiny text link within a paragraph of light grey continuous text. As if Casinoroom didn´t want customers to find it really.

Game Offerings

CasinoRoom has a fair variety of games for players that want to try them out. It’s important to note that there are different sections of the online site – poker as well. But players do need to flip back and forth between them if they’d like to try something different. While it’s the casino itself that we’re talking about here and that area in itself offers a good gaming experience.

A few great things about this online casino is the fact that it’s available by instant play only, which makes it possible for players using all types of operating systems the ability to play. Another software option is a mobile online casino which can be played on all smart phones or phones with web browsers. The game selection is slightly more limited than what’s available online, but the convenience of being able to play on the go makes it even better. A separate funding account does need to be used, however, as the same one does not apply for the regular casino and the mobile one. The other web game sites are all linked so players can deposit money for poker and switch around to the casino as well!

The website setup is convenient for browsing the online casino games as they are section off by category and can be launched in preview mode without an account, or players simply need to register themselves and login. All games can be played for fun or for real money as well, so players can practice before betting money. Or they can simply choose not to put any money on the line!

Customer Support

At CasinoRoom customer support is an essential thing and there are many options for players – more so than normal. Live chat, email and even Skype are available for players to contact the online casino!     Skype is the method that is unique as many online casinos don’t offer this. Today, this is becoming an essential communication tool, and it’s clear CasinoRoom is embracing it! Many of these options are available 24/7 to players, so regardless of where they’re located and what the time zone is, they’re able to get in touch.

Customer support at CasinoRoom is capable of answering any types of questions –whether a player wants to know about a special bonus, receive game recommendations, discuss banking options or more, there are support people available to help! With a mobile casino option as well, having people there to provide guidance for those trying the technology for the first time is essential!

Verdict

CasinoRoom started off with a positive reputation thanks to all that Poker Room already established. It has come across a few unhappy customers since its launch, although overall, people enjoy their experiences with them! The bonuses are a bit out of the ordinary given the wide choice of deposit matches. Customer support is innovative and convenient. With the ability to use a Mac as well with the web-based software plus the mobile gaming option as well, all players can access CasinoRoom from anywhere at any time at all.

CasinoRoom Bonuses

Please note: New CasinoRoom customers Only. 18+. T&Cs and Wagering Requirements Apply. Game contributions may vary.

500% up to 50€
75x (bonus)

Deposits made via Skrill or Neteller are not eligible for this Bonus

Last edited: 24 Jun 2019

CasinoRoom News

Spelinspektionen welcomes another four licensees to the market

19 Jan 2019

Sweden’s gambling authority Spelinspektionen has awarded another three licenses bringing the total in the market to sixty-four. Online gambling license awards were made to Dreambox Games OÜ operating through chanz.com and Ellmount Gaming Limited for its casinoroom.com operation. Legolas Invest Ltd was awarded licensing for both online gambling and betting operating through legolas.bet and mobile.legolas.bet and More Tech Group Ltd a betting license for superlottoclub.com.  

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CasinoRoom partners Yggdrasil Gaming

11 May 2015

Yggdrasil Gaming has clinched its latest content supply deal with Ellmount Gaming Limited’s CasinoRoom, launching a game portfolio, comprising popular titles such as Cazino Zeppelin, Jokerizer, Winterberries and Reef Run, on Casino Room late last week. In addition, Casino Room has incorporated Yggdrasil’s Infinite API for gamification. “Yggdrasil understands all about gamification, and they are …

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CasinoRoom take on Yggdrasil Gaming portfolio

26 Nov 2014

Ellmount owned and operated Casino Room has entered into a supply agreement for an entire casino suite of casino games from Yggdrasil Gaming and Infinite API for gamification. “Gamification is absolutely essential in today’s online casino marketplace,” commented Fredrik Elmqvist, Yggdrasil Gaming CEO. “Operators need to take their customers on a journey to keep them …

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