Casoola Casino

3.4/5
Very Good
  • Licensed by the MGA
  • Reputable licensing
  • Live Chat Support
  • Numerous game providers
  • Numerous deposit methods
  • Numerous withdrawal options
  • No 24/7 Live Chat Support
  • Live Chat behind log-in
  • No US player allowed

Casoola Casino Review

Casoola Casino has a funky name and tagline. It also has an interesting theme. Everything about this casino’s theme screams quirky, and yet everything about the gaming experience you can have there is top drawer. Launched in 2020, Casoola may be a brand-new casino (at the time of writing), but it is one with a sparkly future, and big things are expected of this online casino. When you read this review, you’ll see precisely why we say that.

Casoola is licensed out of Malta. Obtaining licenses out of two of the strictest licensing jurisdictions is no mean feat. On top of that, they are affiliated with responsible gaming programs, such as BeGambleAware, and are operated by the reputable Genesis Global Limited. In this alone, Casoola ticks all the right boxes regarding fair play, safety, security and regulation. Throw in the fact that they carry games from top software developers and have a mighty welcome bonus package and you’re looking at a promising place to play your favourite online casino games.

Casoola Casino Bonuses and Promotions

From the very moment that you sign up at Casoola, the casino’s title character, Caszilla will reward you with a mighty welcome offer. This major bonus provides a wad of cash to newbies who decide to deposit at the casino. Casoola Casino runs a special welcome offer if you choose to play live dealer games, too. This offer is provided by another of their “characters”, Fernando, and while it pales in comparison to the generic welcome package, it is still well worth looking at.

While those bonuses are more than enough to get you started, there are other promo perks to be snapped up later down the line. Every weekend, Spike (yet another of the casino’s characters) dishes out a 50% bonus up to $100 for all depositing players. There is also a regular 25% bonus worth up to $100 via Armando’s Bonus Boosts. As you can tell, Casoola is a casino which loves to dish out cash match bonuses to its players.

Players who wager regularly on games at Casoola Casino can also experience the red carpet and VIP treatment that membership of the site’s loyalty bonus program brings with it. VIP players at this site are treated to a personal account manager, additional bonuses and promos, rapid response times, access to VIP monthly prize draws, personalised birthday gifts, personalised withdrawal plans, exclusive holiday packages, and no shortage of customised promotions delivered via e-mail.

Casoola Casino Games

Casoola Casino’s games come from a fine array of top-tier software developers. Net Entertainment and Microgaming are the two big dogs here. However, Evolution Gaming excels at serving up live dealer games, while Yggdrasil and Play‘n Go also kit out the site with games. Additional casino games come from the combined gaming portfolios of iSoftBet, Push Gaming, Big Time Gaming (BTG), Red Tiger Gaming, Quickspin and half-a-dozen others.

From the lobby, players can work their way through gaming genres which include hot games, slots and jackpots, live casino titles, casino games (which are really table games), or search for games via software providers. A series of sub-genres (such as new games, and popular titles) can also be used to find the game you want to play, as can a general search box.

Players will find that the table games offered at the casino cover all your favourite titles. Land-based hits such as baccarat, blackjack, roulette, and countless table poker variants are supported. Most of these can also be played as live dealer games. That live dealer collection comes with games you won’t find in RNG (random number generator) format, too. Titles such as Monopoly: Live and Dream Catcher can only be played as live dealer games.

Whichever way you want to cut it, slots form the basis for most of Casoola’s games, as you would find at any typical online casino. Some of the more renowned ones you can play include Joker Staxx, Starburst and naturally, the always popular Rich Wilde and the Book of Dead. However, Bonanza, Vikings Go Berzerk, Immortal Romance and Thunderstruck II may also tick your boxes.

Banking

The array of deposit methods at Casoola Casino may not be as extensive as those found at a few rival casinos, but they do span the most popular options online. VISA, VISA Electron, MasterCard, Maestro, Paysafecard, Skrill, Neteller and EcoPayz are available for players in virtually all countries. More specialist options (country-specific ones) include Boku, Euteller, Giropay, Sofort, Trustly, iDebit, Instadebit, Jeton, PayPal, EcoBanq, EasyEFT, and Interac. Deposits at Casoola must be worth at least $10 and no more than $5,000. All deposits are processed instantly and are free.

When cashing out your winnings, many of the same options listed above can be used, alongside bank transfers. E-wallets provide instant withdrawal times, while debit and credit card (credit card not for UK) options take 1-3 days to land. Expect delays of 3-5 working days for bank transfers. All deposit methods have minimum and maximum caps of $10 up to $1,900, respectively, save for bank transfers. Cashing out with bank transfers can see withdrawal caps rise to $2,300.

Customer Support

You don’t have to look hard to find Casoola’s help tab. Located in the upper right-hand corner of the screen (it is a question mark), it can be used to access a brief FAQ guide, where players can narrow down their quest for assistance by selecting criteria. Alternatively, the tab also provides access to proper customer support.

Casoola Casino players can get in touch with customer support via telephone (00356 27782825) or e-mail (support@casoola.com). Live chat is, regrettably, not (openly) offered at this new online casino site. We found a link to the live chat in the fineprint of the T&Cs. This is certainly not meant to be used as regular support option. However, you´ll find the live chat option once you register. That´s not ideal but maybe not a dealbreaker either.

Verdict

Apart from the fact that Casoola only offers live chat for registered customers, everything else is well above board at this site. A variety of everything you could possibly want to play, great bonuses with fair terms, and a plethora of banking options will work for most players. Excellent security and regulation also stand out. Because it is a new casino, Casoola also has a lot of room to grow, and that means it is only going to get better.

Casoola Casino Bonuses

Please note: New Casoola Casino customers Only. 18+. T&Cs and Wagering Requirements Apply. Game contributions may vary.

100% up to 300€/£ + 200 free spins
40x (bonus)

18+ Full T&C's Apply New players Only. £10 min deposit. £5 max bet using bonus. 40 x wagering applies. Bonus valid for 14 days. 20 Spins on preselected games will be credited instantly + then 20 per day for 9 days. Free Spins valid for 72 hours from credit. Max Free Spins winnings £100. Skrill + Neteller excluded. Always refer to Bonus Terms - www.begambleaware.org

Last edited: 25 Mar 2020

Casoola Casino Player Comments

Casoola has excellent givaways including a weekly 50% bonus up to $100. This is innovation and something new. They are… read on
A very good start for a brand new casino IMO. I like that it is a bit different, and I… read on

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