Pantasia Casino
Pantasia Casino Review
I am not too sure what to make of the name of this casino. Basically, I do not know what Pantasia means or supposed to mean, but guessed that it was a play on words. I did a quick google search on the word and found a steel drum group called “Pantasia” in the Caribbean, but supposed that this has little to do with it when you look at the website, a very “Eastern” look to it but very neat and well designed.
Pantasia Casino is powered by Rival Gaming Software, which has made a huge name for itself when it introduced the innovative and unique I-Slots (Interactive Slots). These are loads of fun and keep you entertained for hours on end without the need to spend loads of cash.
Loyalty
They do not really have a loyalty program as such, however, they do offer you weekly and monthly reload bonuses which you can take advantage of every single time. You will also be rewarded as to your playing time and spend. You will get a certain percentage given back to you which you can claim at any time. You will see this directly in the lobby.
Banking
You can deposit using one of the following methods: Neteller,Moneybookers, Credit Cards, and Click2Pay..
Customer Service
It could be because they are still relatively new, but I found their support and response to be one of the best that I have ever come across. They answered all my questions within minutes and there was no “copy/paste” answers. I hope they keep this up as it has been dreadfully lacking in the industry of late.
The Verdict
As with any of the Rival Casinos, I will always go on and on about the i-slots, because I simply love them! I just wish that new ones would be added a lot quicker than i can finish them – but then maybe I should actually get a life and not play them that often.
Pantasia is looking to be one of the best Rival software casinos around, and will be a casino that people take real notice of.
Pantasia Casino Player Comments
the thing is i believe most online casinos try to start being legit but then they dont get the customers they thought they'd get and hence start screwin people out of their wins, sad. thats why play at only that have been around a long time and do resource on the casino before depositing to aviod gettin screwed . if its true their doin things like these comments their scumbags
I believe the tons of positive comments about Pantasia to be false or they are only showing good ones that are probably self generated. Unfortunately, this casino seemsto be a total ripoff. I was silly enough to deposit 250. Got 250 "bonus", thus i had 500 to look around, play around in the casino… thats what i thought. In reality, I was not allowed to play anything else that – excuse the expression – totally silly line-games which turned about 50 per play. And each play went on automatically for about a minute. No table games, no regular slotts, etc. After about one hour of very boring "press enter ever 60 seconds", with max bet, I guess I have wagered about 3000 – which was far away from the required 8,000 … but of couse, the walue of ny deposit went – by definition – dow to almostmy original deposit of 250 …a suspicion would be that there is no way to get to play eg table games for your original depositedamount -through this construction your original deposit becomes locked up and dissappears before you can ever go and reach the wagering requirement …
When I asked the chat representative if there is any way to get out with at least the original deposit or any way at all toplay table games orregular type "push slots" etc, I was told that formall, that would be cheatingg and that I should just read the rules.
I would like to warn anybody – refrain from claiming the pantasia "welcome bonus". As I was "made out of money" I could not test the rest of the casino, but the Pantasiaestablishment really seems to be dishonest and ripping off people.
Warning!
These people are a nightmare for dealing with customer service and withdrawal requests. They quote withdrawal times to be 2-5 business days and go well over by 3-4 weeks which I believe is very unreasonable in modern day for processing a simple withdrawal. I believe the comments above to be false or they are only showing good ones that are probably self generated. I have played at lots of casinos and they all have the same tactics of security docs request whenever you put in a withdrawal but you can deposit as many times as you like without security documentation so I do not understand their logic. Apart from they get money for the latter! My experience of casino is go somewhere more professional with a recognized corporate brand. I would warn others to stay well away.
@Mike
"played for a while" ? Did you wager enough to fulfil their wagering requirements? That is part of the fine print in every online casino. Normally you should be fine if you did that.
Pantasia belongs on the blacklist of casinos to avoid. I deposited $100 and played a while, went to cash out $400 and they refuse to pay and locked my account.
Stay away from this Pantasia scam casino
I signed up becuase they had the $15 free bonus program. I turned that into $1600 in one day. Now they refuse to pay me. Costomer service hangs up on me,I have emailed the manager, they do not respond. and they have locked me out of my account. this casino is a scam and they owe me money. Be Ware, this site is a scam! They will not provide me with a manager name or phone number, they tell me I have to email the manager, I have sent several emails with no responses. I can't stress this enough…Be Ware!!! this is not legitimate casino
after playing in other casinos and having many problem i can finally say this is a good casino i have never had a problem collecting my winnigs my last one was for 1000 dollars i fully recomend it to every body and they7 have good bonuses that you can actually play thru and after withdraw