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Spin247 Casino
Spin247 Casino Review
Spin247 Casino targets the German, Austrian, Japanese, South African and Canadian market and is characterized by the fact that it is aimed at players who prefer a place for mobile casino games. As the Maltese Gaming Authority recognises UKGC licensed operators (in this case Intouch Games Ltd.) as holder of a reputable gambling licence, Spin247 is licensed in Malta through such a recognition notice.
Spin247 is a believer in responsible gaming. It is a member of BeGambleAware and has responsible gaming policies in place, which can be viewed and altered at any time. On top of that, Spin247 is transparent and straightforward when it comes to wagering requirements, gaming records and security. Many of the games you will find at this online casino are original release, which cannot really be found in too many other domains.
Spin247 Bonuses and Promotions
The most appealing of all the offers you will come across when you first sign up at Spin247 is the welcome package. This is worth both free spins and cash bonuses on the first five deposits you make. As this offer is subject to change, we will not go into too many details on this one here. The same is true of the no deposit bonus you can claim upon sign-up. Further details on both these offers can be viewed in the bonus section above.
We should still look at some of the long-standing offers which can be claimed when you decide to play at Spin247. For starters, there is a refer-a-friend bonus which is worth $10 as well as a bonus worth 50% of whatever your friend chooses to deposit. This offer is considerably valuable and can be claimed multiple times.
Spin247 is also home to Game of the Month bonuses. Whenever a new game is unveiled at the online casino, it will typically feature in a special one-off bonus. The substance of these bonuses can change from game to game. Again, the best way of keeping tabs on the current Game of the Month bonus deals is to visit the promotions page and click on the relevant tab.
Aside from the bonuses already mentioned, Spin247 is home to weekly loyalty bonuses, too. Traverse up the peaks of the loyalty club to snap up deals when you make qualifying deposits or accomplish other challenges.
Spin247 Games
Spin247’s games are not found at too many other online casino sites. The main reason for this is that they are developed in-house. Intouch Games naturally produces an ample supply of online slot machine games, but the developer has also put together a considerably small array of table games for you to get to grips with, too.
How small are we talking? Well, there are only two table games supported at this petite online casino. The first of these games is Hi-Lo Poker. The second is European Roulette. If you are a big fan of internet casino table games, then Spin247’s offering is likely to be a touch disappointing to you. However, if slots are your forte, the collection which is available is more impressive.
Spin247’s collection of games predominantly consists of slots. While this array of games is much larger than the table game library, it is still petite compared to larger, more notable online casinos. The types of internet casino games you can expect to find here include Viking Lightning Spins, Pick a Pot Gold, Supernova Crush and Wild Treasure Reels. Although some of these may be familiar to players, such as Arabian Nights, dragons, ancient Egypt, and pirates, then titles of the games themselves are not likely to be. Many of these games carry jackpot prizes. However, it is the same progressive jackpot, which is available in all the slots, as it is run on Intouch Games’ network. This is good as it means that you can win progressive prizes, but bad in that there is only jackpot prize up for grabs across all the available slots.
Banking
There are not too many banking options for players to use at Spin247 Casino. However, those which are available tend to be globally popular options. Feel free to deposit into your account using MasterCard and VISA, Instadebit, iDebit, EasyEFT, and Interac. Mobile casino players can also choose to deposit via their phone bill, although they will not be able to cash out with this option.
The US dollar is the currency of choice at Spin247, although South African rands and Canadian dollars are also accepted. As for withdrawal methods, you can use most of the methods listed above. Players should note that some of the withdrawal methods may have fees attached to them, and transaction times can vary from 3-7 business days with most options, and substantially longer with some of the more obscure methods. Withdrawal limits are fair, although hardly reach overly significant heights.
Customer Support
Players who need customer support do have options open to them. They can choose to check out the FAQ (frequently asked questions) guide at Spin247, and this is where we would start. It is petite but does cover most of the fundamental questions a player could have. If you want to speak to someone directly, live chat is on hand, although it is not available around the clock. E-mail assistance is also available via support@spin247.com.
Verdict
Spin247 Casino is something of a hit and miss site. It can provide original, inventive mobile casino games, and has top promotions and bonuses which are worth claiming. At the same time, it is burdened by a very small target group. Ultimately, this casino is a decent site, but it does not quite make it into the land of the giants. If you´re looking for big variety of games, then you will probably find a better place elsewhere. However, if you´re looking for original and exclusive slots you can enjoy on your mobile device and if you´re lucky enough to reside in one of the target markets (Canada and South Africa at the time of writing), then you should give spin247 a …. yes, a spin.
Spin247 Casino Player Comments
They try give you the run around when you attempt to withdrawal in hopes you decide to play more of your money. When chatting with live agents they constantly repeat the same process of “Your account details are incorrect. ” Yet I literally went through all of my details yesterday and today when I submitted them there, again, were incorrect details. When told to quit giving me the run around the messages are referred to as “typos” unprofessional and not worth spending your money. I have not received my winnings. I’m guessing I have to join the line of 2 month waiting lists……
Hi Shanara,
We are sorry to hear you experienced difficulties when withdrawing with Spin247. At some point during the lifetime of a player’s account, we do require to verify the registered details by requesting identification. This is done to make sure the money is sent to the rightful owner. Can you confirm whether you have received your withdrawal since?
Kind regards,
Team Spin247
I have made 2 deposits and the money left my bank account but was never loaded to my account. I am sick and tired of being told that the matter is escalated for 2 weeks now.
Hi Thandiwa,
We are sorry you are experiencing difficulties when depositing onto our games. Your deposits have been reviewed and in order to investigate this further, we will need an up to date bank statement covering the date of the deposit onwards and payment info from the bank confirming the funds were debited. These can be sent by email at support@spin247.com with your username included.
Kind regards,
Team Spin247
I made a deposit and they took my money but never credited my account, when I asked for assistance I was told my login details were incorrect but I never had this problem before.
I even sent an email & till now no response. I’m highly upset right now
Hi Genevieve,
Sorry to hear that you’ve experienced difficulties with your deposit. Could you please let us know by email support@spin247.com your username so we can locate the exact account?
Kind Regards,
Team Spin247
I withdrew my winnings on the 18 of nov and they said I will get it within for to 3 working days but there still nothing and when I try to do a live chat they always tell me that there are no agents available what kind kind service do you give to your customers and we play with lot of money but we struggle to withdraw
Hi Monica,
Thank you for bringing this to our attention. We apologise for any difficulties you experienced with Spin247. Could you please let us know by email support@spin247.com your username and issue so we can look into it?
Kind regards,
Team Spin247
Hi
My name is Matshediso since i play Spin247 Casino i never found any problem when i won they payed me within 1-4 days thank you 247 Spin.
Hi Matshediso,
Thanks for the great review, we are really pleased to hear you are enjoying our services and congratulations on your winnings! Thanks again for sharing your feedback.
All the best and happy gaming,
Team Spin247
Hi my name is mapika i made a withdrawal on my account on the 30 of September even today i did not receive any of my winnings
Hi Mapika,
Sorry to hear that you’ve experienced difficulties with your withdrawal. Please contact our customer service by email support@spin247.com so we can investigate.
Kind Regards,
Team Spin247
I’ve been waiting for my withdrawal to be processed since the 08th of November, no communication, getting through to the live chat is impossible and the support email seems to be not working as no one ever replies. I’m beyond frustrated!
Hi Pennylope,
We’re sorry to hear that you’re experiencing delays with your withdrawal. We can confirm that payment has been made and upon reviewing the payment we can confirm that the funds have left our account. If you need further assistance, please contact our customer service by email support@spin247.com
Kind Regards,
Team Spin247
Hi. My name is Antonio Moreira Coelho. I did a withdrawal request of 80 euros the 13-10-2020. Today is the 25-10-2020 and no payment yet. I did send an email to them but I didn’t get any answer yet. I try to contact them via online chat, but it is always 15+ queue ahead of me. I still dont understand why it takes so long to process the withdrawal. It’s unacceptable to wait us wait for so long to get our money. It is the first that I have such problems in any casino that I use to play.. I just want my money..
Hi Antonio,
Sorry to hear that you’ve experienced difficulties with your withdrawal. We have reviewed your account and we can see that you’ve decided to reverse the funds. Please contact us by email support@spin247.com if you need any further support from us.
Kind regards,
Team Spin247
They take so much interest on direct deposit, like taking R236 from my account when I only authorised to deposit R200. Why?
Hi Letty,
Thank you for your comment. These additional charges of R36 were assigned to your deposit by the issuing payment provider you used. We apologies if this caused any troubles, please let us know if you still need any support.
Kind regards,
Team Spin247
On September I made deposit on my 247 spin account and I played their game. I won and I asked for withdrawal ,which I never got. First they said they will pay in 3 to 4 days but nothing. I then sent an email and they requested my details which I have sent to them with the hope that they will pay me. But still I was ignored.
Hi Nompumelelo,
We are sorry to hear you are experiencing difficulties with your withdrawals. It appears we are still outstanding identification on your account. Please kindly contact our customer support support@spin247.com to discuss this further. Once the requested identification has been received we will be able to process any outstanding withdrawals. We apologise for any inconvenience caused.
Kind Regards,
Team Spin247
Hi I’m Sinah I’m still waiting for my money that I withdrawed on the 3rd of October may you please tell me what is wrong ..
Hi Sinah,
We hope you are well.
Please allow us a few days to verify the registered details and make sure the money is sent to the rightful owner. If you have submitted the requested identification documents you should receive your withdrawal shortly.
Kind regards,
Spin247 Team
Hi. My withdrawal was processed on 01/09/2020. Were supposed to receive within 10-12 working days. On 17/09/2020. Technical error with all payments of that day apparently. Reprocess again on 17/09/2020. Will receive with 10 working days. Still nothing. No payment received. Have send my bank statement from date 17/09/2020. Now agents telling me I must wait until banking team reviews my statement. This is not right. Is it only a certain amount that gets paid out. Now no one offers to help. All agent telling me just to wait…And how long must I wait…
Hi René,
We are sorry to hear you have been experiencing issues with your requested withdrawals. We attempted to re-process all withdrawals from 01/09/2020 via easy eft on the 17/09/2020 however this was also unsuccessful. Our team have worked to resolve this issue and can confirm all withdrawals originally requested on 01/09/2020 have now been reprocessed and successful. We are sorry for any inconvenience caused.
Kind regards,
Team Spin247
I’ve been told to send bank statement been sending them left right and center but am not recieving my money its 17 long day but nothing..not even an email explaining where my money went now they are telling me to wait another 10 to 12 day how come?? I just want my money
Hi Sphindile,
We apologise for any difficulties you experienced while withdrawing with Spin247. We experienced some technical issues on the 1st of September but all withdrawals should now have been processed successfully. Please let us know if you still need any support.
Kind regards,
Team Spin247
Hi on 27 of august i withdrew money and it was processed on the 1 of September but i never recieved that money its day 10 today and am not getting any help on your support they tell me to wait please help
I withdrew money from spin247 on the 27 of august still today i haven’t received the money. I’ve been told to wait but how long should i wait its been 8 days
I withdrew my winnings on 24 August 2020 , sent them all the documentation they requested and on 3rd September 2020 i received confirmation that the withdrawal has been processed and I will receive it in 1-4 business days depending on my bank. Its now the 11th and i still have not received anything, i have contacted your support Team, a couple of times they tell me to wait its still on its way. Please advise how long it takes for one to get their winnings.
Hi Collen,
We are sorry to hear you experienced delays while withdrawing with Spin247. Can you confirm whether you have received your withdrawal since?
Kind regards,
Team Spin247
I made a deposit countless times and it declined but when I check my bank statement my money was gone now that I want refund I have told I should wait 72 hours of which I did,the 72hours passed I have not received my money back what kind of a joke is this ? I want my R250 back
Hi Sesi,
Thank you for bringing this to our attention. We apologise for any difficulties you experienced with Spin247. Could you please let us know by email support@spin247.com your username and issue so we can look into it?
Kind regards,
Team Spin247
I withdrew my funds and did get them however… I had to speak to 3 agents and the 3rd one told me my date of birth was incorrect however I know for a fact it was correct and took ages to get it sorted out and no other agent said so previously. Once it was dealt with i did get my withdrawal withing about 3 business days.
Hi Joe,
We are sorry to hear you experienced difficulties while withdrawing with Spin247. At some point during the lifetime of a players account we do require to verify the registered details by requesting identification. We are glad to hear you have now received your withdrawal and the issue has now been resolved.
Kind regards,
Team Spin247
I withdrew money from spin 247 on the 10th of July 2020 and until today I haven’t received any payment.
Hi Zanele,
We are sorry to hear you have not received your withdrawal. We would kindly ask you to contact our support team via e-mail support@spin247.com so we can take a look into your account and resolve your query.
Kind regards,
Team Spin247