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Vegas Palms

Vegas Palms Review

Powered by Microgaming and Ecogra accredited, Vegas Palms Casino is one of the many casinos in the illustrious Fortune Lounge group whose backing provides it with good customer service and some really big promotions and giveaways.

The site imagery is designed using the things that dreams are made of…palm trees, blue seas and all the casino fun (and winning) that you could possibly think of. Having undergone a massive facelift, it really is quite impressive and you immediately feel a little brighter when you see it and the layout and functionality compliments it perfectly. Not to mention the promotions…

Loyalty

As a player at Vegas Palms Casino you will be eligible to register to become a member of the Fortune Lounge Players Club which has the fantastic benefit of Zero (yes zero, that is not a misprint) play-through requirements on your Players Club bonus.

You will also be able to take advantage of other exclusive benefits and member’s only promotions as well as earn loyalty points while you play, which can then be converted into casino credits. That adds up to more money for you to play with, and more chances of winning. They also make various promotional offers to you directly via email, so don’t forget to check your inbox!

Download and Registration

Vegas Palms Casino offers you three options when playing at their casino…there is the Download version with over 170 games, the No Download Lite Casino (a Flash version) or you can order a free CD with the software on it (if you have a slow connection).

I personally try to play on the Download versions where possible as they offer more features and general have a wider variety of games but if you don’t have the space on your PC or you’re traveling the Flash version is still excellent.

The initial download is 7.84mb but once that is done the rest of the games will load in the background and the speed of download will of course depend on your connection but shouldn’t take too long. Once the software is downloaded you will just need to follow the prompts and then you’ll have the option of playing for fun (great if you want to check out the games) or for Real. Once you decide to play for real you just need to register a Real Player account by providing some personal and banking details (don’t worry, the site is safe and secure and makes use of highly sophisticated encryption so all that remains confidential and safe).

Already having an account here, all I had to do was head for the cashier to make my deposit…

Banking

Vegas Palms Casino offers players a wide variety of deposit methods including Credit Card, Neteller, Click2Pay, FirePay, Ukash, EziPay, eCheck, Instadebit, UseMyBank, EcoCard and Direct Bank transfers. You can also deposit in Dollars, Pounds or Euros depending on what suits you.

As usual, I used my Neteller account and deposited €100 which was credited to my account immediately and I was off to play…

Games Offering

Vegas Palms Casino currently offers over 170 games with everything from Table and Card games to Slots and Video Poker. In true Microgaming Software on the Viper Platform style, the games are characterized by superb graphics with the realism of a land casino and allow for fast, smooth game play and the selection and limits caters for all types of players.

I started off with European Roulette (I just always like the odds better on this) and had a good run with my balance soaring and then crashing quite a few times. I always enjoy the thrill of roulette and the game play here is really great.

Next I moved onto the Blackjack tables there are 15 games to choose from including eight multi-hand games and the new Gold Series (more games in this series are added every month and they are fantastic!). I played the Mulit-hand blackjack Gold and boy does it keep you entertained and on your toes. Highly entertaining with the potential to be very rewarding and also very expensive depending on your wagering! I didn’t win here but it was definitely money well spent.

Then it was on to the Vegas Craps…this is a game I always love to watch at Land based casinos and I thought I’d give it a try, but I’m not all that lucky with dice it seems! So I decided to move on to the Video Poker machines which always give you more mileage for your money. Vegas Palms Casino has an excellent selection of Video Poker games on hand with a variety of 100, 50 and 25 hand games. I played the Jacks or Better game which is full pay and actually had a winning streak ending up €100 overall.

And finally it was on to the Slot Machines. Vegas Palms casino has a huge selection of over 80 games including classic and video slots and there is definitely something for every Slot player, not to mention that you’ll receive extra cash back reward for playing certain slots if you’re a loyalty club member. I had a flutter on quite a few of the machines including my old favorite Thunderstruck and then moved on to Loaded and finally tried out the newly introduced games on offer.

Then I headed to the Progressive Slots…of which there 19 including Mega Moolah, King Cashalot and Multi Spin Major Millions. I started with King Cashalot for a change and had a great deal of fun and then moved on to Mega Moolah and won €200 but subsequently played it all out in the quest for the jackpot.

Not having anything to cashout I decided to call it a day but from prior experience I can tell you that at Vegas Palms Casino cashouts are processed quickly and easily with very little (if any) hassle.

Customer Support

Vegas Palms Casino offers 24 hour customer support via email and toll free phone numbers. Their staff is highly trained, professional and friendly and you should get pretty fast responses from them.

The Verdict

All-round, Vegas Palms Casino is definitely a winner. With an excellent comps and rewards program, a wide game selection that are of the highest quality and cater for all players as well as safety and security in every transaction and good customer support, you really can’t go wrong.

Vegas Palms Player Comments

joseph on April 16, 2015.

Used my mother credit card to deposit credits as i do not have a debit card. i use polinz. I won $11.5k went to withdraw and they asked me for all these docs to verify my mums card. sent it all in with an authorisation letter. Players security team verified and cleared the 3rd party card issue. Then 4 days later after i checked up on my payment status which i used a bank transfer into my account for, and was told my winnings were confiscated..!! No email, no contact yet my withdrawl status showed and payment processed..!! I understand the T&C of deposits but why bloody ask for all these docs to verify and then say its ok go ahead and withdraw so i do then confiscate it without so much as an email or phone call to discuss why..? it say on there T&C that if docs verified then payments can be made still. Then they pull the carpet from under you after all of that and confiscate my money without a full explaination…They suck balls and have no regard for those in this world who are still backward hillbillys and choose not to have a debit card. I use Polinz isnt that verification enough..??

chris howlett on November 4, 2014.

What on earth is this site all about? I play at a bunch of the casinos listed here with all these ridiculous reviews and can assure you there is nothing wrong with any of them! Its gambling, you are not supposed yo win every time people!!

Vegas palms is great for example. Top software, great games, decent bonuses, fast payouts. Just read the terms and conditions, deposit only what you can afford to lose, and expect to walk away bust each time you play, and you cannot fail to have a good session, win or lose!!

My only real concern is they are.now getting rid of a their UK customers, please reconsider digimedia!

Sandra on January 27, 2014.

For some reason this casino banned me out of nowhere without explanation. Vegas Palms was my favorite casino & I recommended it to many friends. I won over $2000 and they paid straight away. I now recommend 32 Red to everyone. They are simply the best casino now. To ban someone without saying why is suspicious. I've never been banned from casinos, & I usually avoid bonuses & follow the terms and conditions.
I would recommend not playing at Vegas Palms for this reason of possibly being banned without reason.

Timur Dal on January 27, 2014.

My comment is regarding All slots and the VIP customer service dept is a total load of rubbish and lies as I have spent around $20000 Australian dollars with them and never cashed out they are always on the back foot when you mention a bonus .

So beware of being fooled by there bullshit and avoid Tammy from the VIP dept as she is one of the people who I'm talking about.

mark on January 10, 2012.

awful casino i put in 700 and lost 300 fairly fast on the slots i then decided to withdraw my remaining 400, then the trouble began after waiting 2 weeks no cheque arrived so i contacted them to only find out nothing was sent, they wanted details credit card drivers license and utility bill so i could get my money its now been well over a month, im very unsure about just handing over my details.

offer on October 25, 2011.

i am a player and and aff .
I played there . lost . But How
Exactly it happens that a player owe money to online flounge casino

do they give loan or credit . how this charge back 300 exactly happens , thank u i

robert simon on January 18, 2011.

I played here at vegas palms a few years ago and won $600 dollars on a bonus.I never had a problem cashing out and i was treated very well.The staff made the process easy,and i got my check in about 6 days…I would recommend this casino,and have told people over the years,about this place They are fair and there bonuses are clearly stated. and if you win fair,and your fair ,they pay.Just thought i would say it here as well.People take my advice play good casinos like this one and please don`t play at coolcat or palace of chance..unless you like not getting your winnings.Anyway take care all and happy lucky gaming its all in the luck and ramdomness ,i say. :)

Robert Simon on January 6, 2011.

I played a promotional bonus and won over $600 dollars several years ago.I must say they were prompt,friendly,and i dident have any problems cashing out.I recieved my money in about 6 days.So all i can say is that if other casinos like "coolcat" could follow there example they would have a better reputation for faster payments ect.Good customer satisfation is the answer to a good casino.I just won $12000 dollars there but have been reading some bad reviews unlike here.I hope to write good reviews because when you win you win.

mike on August 3, 2009.

Nice casino to play. Live support was slow and cuts you off when on hold which is annoying. New player bonus offer confusing if playing in sterling as the deposit match is only on the first £25 which was very disappointing as it wasent clear and i deposited more ended up only getting 100% rather than the 200% expected. Bonus would have been better if I had played in dollars!

James on May 24, 2005.

This is one nice casino. I enjoyed it very much to play there. No problems with payments whatsoever. Thanks!

erin on March 7, 2005.

Do not deal with this casino they will lock your acount and not give you what is rightfully yours save yourself the trouble run very fast

Vegas Palms on March 7, 2005.

Vegas Palms would like to assure our players quality play at our casinos. With this said, we would like to respond to the above negative comment by stating our case. We were forced to lock the players account due to $300 chargeback she had on one of her accounts. Even after several communication attempts with the player, we still have not received full balance of the monies owing by her.

Best regards
Fortune Lounge Casinos

Brenda Sommer on February 4, 2005.

My new FAVORITE casino!!! I’ve cashed out almost $4000 in the past 30 days and they are so SUPER FAST in crediting it to my Neteller each time! The customer service is second to none! HIGHLY, HIGHLY recommend!!

pam on February 4, 2005.

I love playing at this casino. The service is excellent. Fortune Lounge is a great group!

goldie on February 4, 2005.

I love this casino purely because of the support. I have made some really good friends playing there!

Diane on February 4, 2005.

Fortunelounge ROCKS!!!!!!

Marie on February 4, 2005.

I did not even download the software for the simple reason that I like to preview the games first and there was nowhere on the site to do so.

Greg on February 3, 2005.

Decent casino. I guess I will go back there some time.