Comment guidelines

Share your experience. Help other players.

A useful comment is honest, specific and respectful. Here’s what to include before you post.

Tell us what happened

Describe your own experience and explain what you liked or disliked. A simple “good” or “bad” rating isn’t enough.

Keep comments focused on your experience, rather than general questions or long discussions.

Have a problem? Contact the casino first

Give the casino a chance to resolve it, then tell us:

What happened and how customer support responded
Whether you supplied the requested information and documents
For withdrawals: when you requested payment and whether you met any bonus wagering requirements

Keep it clear and respectful

Be factual and polite. No insults, defamatory claims, ALL CAPS or spam.
Summarise emails and chats instead of pasting entire conversations.
Comments only about losing or being unlucky won’t be published.

Your privacy and our moderation

We don’t share your personal information with casinos without your permission. If you want a casino response, allow us to forward your email if requested, and provide your real name and the email registered with the casino.

We may correct minor errors and edit for clarity without changing your meaning. Comments that are unclear or need extensive corrections won’t be published.

Ready to share your experience?

Open the casino’s page to leave your comment.

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