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Bitdreams Casino Player comments

3.05/5
Very Good

4 player comments/reviews on Bitdreams Casino

Wendy Maree on June 21, 2022. Reply

Very poor service, will not recommend. Wanting to withdraw is a total sham, kepp asking for documents already sent many times. Any teadon not to pay out .

Bitdreams Casino logo Bitdreams Casino on June 22, 2022.

Dear Wendy,
We are sorry to hear that you are dissatisfied with the service you have received here at Bitdreams.
We appreciate that you took the time to provide us with your feedback.

Regarding your feedback, we would like to inform you that document verification is our standard verification procedure accepted by account holders due to registration.
By registering the account, the customer is obliged to accept the Bitdreams Terms & Conditions and also to provide us with copies of the required documents if asked by the security department.

We reserve the right to request additional information and documentation from any client if such evidence is required to fulfill other legal obligations.
Getting to know our customers also assists us in ensuring that we are fully compliant with all applicable laws and regulatory demands.

We can assure you that, as soon as the documents have been processed our relevant department inform the user immediately about the verification process status and process outstanding winnings withdrawals.

If you have any other questions or suggestions, please do not hesitate to contact us at support@bitdreams.com. We will be more than happy to support you!

Kind Regards,
Bitdreams Team

Daniel Bresler on April 4, 2022. Reply

I liked this casino, offers a wide variety of games and I was able to play with crypto, fast withdrawals and good support, I would like to see more crypto games but the rest has been a very nice experience!

Bitdreams Casino logo Bitdreams Casino on April 5, 2022.

Dear Daniel,
We would like to thank you very much for your feedback and hope you are doing well!
Such feedback nourishes our day.😍
It is really great to hear that you are happy with our products and services. This is very important to us!

We are happy to hear you had a blast while playing on Bitdreams. We value your opinion by which we can only orient ourselves and keep improving. Your priceless tips to see more crypto games in our service will be forwarded to the appropriate department in order to improve your gaming journey.

We stand for providing cutting-edge customer support with a dedicated team of agents so are enthused to assist you in any regard.

We would like to take this opportunity and we wish you the best of luck with your future journey with us.

Kind Regards,
Bitdreams Team

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