Carnival Casino
Carnival Casino Review
Powered by Playtech Next Generation Software, Carnival Casino is a name you’re bound to have heard of or seen when browsing the net. Acquired by one of the largest gambling groups Empire Online in 2005, this casino has built up a formidable reputation within the industry for large payouts on a regular basis. In fact, here is a little bit of trivia for you…Carnival Casino set the record for the biggest online jackpot payout in history in November last year with an enormous sum of $2 million on the Gold Rally Progressive Slot. Pretty impressive huh?
Take a look at their site and there professionalism is evident, all the information you could possibly need is at your finger tips and you’re sure to find a list of their very latest lucky winners and a number of promotional offerings. I must admit though that initially I somehow expected more of a Carnival look and feel, but I later discovered that I wasn’t to be disappointed and that my imagination had come to life as soon as I entered their casino lobby. This is truly a sight to behold and mixes a sense of luxury with that Carnival feel…which is a complimentary contrast that works very well!
I decided to browse the site for the sake of this review and as usual, my first stop was the Promotions Page.
Carnival Casino promotions
Any information on promotional offers is current at the time of writing and may be out of date. More current bonus information can be found in the bonus area on this page.
In addition to the Welcome bonus, Carnival Casino is also offering a variety of bonuses on selected deposit methods as well as a Refer A Friend bonus wherein you can receive 60 €/£/$ plus 30 €/£/$ for your friend when they decide to play at Carnival Casino…it’s as easy as that!In addition to these promotions, as a player at Carnival Casino you will also receive regular newsletters with monthly promotions in them just for you wherein you can win great prizes and cash bonuses, play in slots tournaments with huge cash prizes up for grabs.
Loyalty
As with most casinos, Carnival Casino features an advanced Comp Points Program. Each and every bet you place, automatically adds Comp Points to your Carnival Casino Account. These points can be converted into cash and added to your Casino Bankroll at anytime. The VIP program offers special comps points, bonuses and game limits.
Speaking of VIP members, Carnival Casino also offers it’s VIP members additional Game Raffles, Slot Tournaments, special gifts and treats amongst other things in their regular newsletters and promotional mail, so make sure you check these out when they land in your inbox.
Download and registration
Carnival Casino offers you a download version of the software with a fully comprehensive “how to get started” guide if you need it. Basically, all you have to do though is click the download option on the homepage and follow the prompts. The entire download and installation process doesn’t take too long.
Once you’ve installed the casino software and decided to play for Real money you will have to sign up a player account by filling in an online form wherein you will be required to submit some personal information…don’t worry though, Carnival Casino makes use of state of the art security systems to ensure that this information remains confidential. Once you’ve set up an account with a username and password you will be ready to login and get started, just like I did.
Banking
I immediately headed to the cashier in order to fund my account. Carnival Casino supports a comprehensive range of the major deposit methods and more including Neteller, InstaCash, Citadel, Instadebit, Click2Pay, UseMyBank, eWallet Xpress, Credit Card, ePassporte, On Demand Funds, Moneybookers, ECO Card, Paysafe Card, Central Coin, Solo Card, (Instant) Wire Transfer and Ukash. I’m sure you’ll find what you’re looking for!
Transactions are conducted quickly and easily with complete peace of mind as all transactions are encrypted and highly secure. So after depositing 50 £ I was ready to head off to the casino to play.
Games Offering
The Games Lobby at Carnival Casino is truly spectacular and has quite an atmosphere. This casino offers over 60 games including a variety of Card and Table Games, Video Poker and Keno, Single, Multi-line and Video Slots as well as Bonus Games and Progressives all on the Playtech Next Generation Platform which provides excellent graphics and smooth game play.
I decided to start off with Video Poker this time around and noticed that there was an exciting range of video poker games (up to 25 hand) including Aces and Faces, Jacks or Better, Joker Poker, Deuces Wild 4-line and Mega Jacks. I finally settled on Aces and Faces and decided to be daring and go for the 25 hand version, which was a lot of fun and not nearly as taxing and expensive as the 100 hand versions elsewhere. I always find that Video Pokers give you a lot of play for your money and the ones at Carnival Casino were no exception as my balance soared and plummeted a couple of times and finally ended up on a good note.
I skipped the Keno and moved on to the Card Games on offer which include Baccarat, Blackjack (Single and Multi Hand), Blackjack Switch, Caribbean Poker, Poker 3, Let Them Ride Poker, Red Dog Poker and Casino War. I decided to play the Multi-hand blackjack version which is graphically very rich and offers extremely smooth game play which is a nice touch. Eight hands in my bankroll was looking seriously sad and so I decided to move on. So I thought I’d check out the Live Dealers at the Blackjack tables and while this is quite a novelty, the game play is too slow for my impatient nature and the Roulette is no different.
Next, I elected to play the Gold Rally Progressive and hoped for as much luck as their huge winner and lady luck smiled on me as I won £250. A lot happier I moved on to the video slots and chose Goblin’s Cave which is really entertaining and then moved on to Cinerama, a movie themed video slot and finally finished off with the colorful Fruit Mania.
Taken all the slots I played my bankroll didn’t look too dismal and so I thought I’d cashin and save the money for a rainy day! The cashin process took a few minutes and with no problem at all the cash was back in my account a couple of days later.
Customer Support
On top of Carnival Casino’s outstanding offerings, they also offer highly professional support from a well trained support team that is available 24/7 via e-mail, chat and telephone. I didn’t contact them this time around but from past experience I can tell you that they usually respond pretty quickly and are very helpful.
The Verdict
Play at this casino and from the start it will be clear that Carnival Casino is a highly professional and well run operation offering excellent promotions, a great loyalty program, and a busy tournament schedule. It is plain to see that Carnival Casino delivers the features a player expects from a world class online gambling establishment, making it a great place to play and keeping you coming back for more every time. I’d highly recommend you give this casino a visit and enjoy it for yourself.
Carnival Casino Player Comments
If I have an issue with my local casino I can always go down and see them personally, or I can call the police, or I can sue them. However, if I have an issue with an on-line casino in the Virgin Islands, or South East Asia, or somewhere in Europe it is far more difficult. Even if one made the journey, the address is either hard to find, or the address is bogus. In essence, if you can't pin them down, then their obligation to pay you your winnings is purely optional. And we shouldn't be seduced by the casinos saying they are in St. Moritz, or Isle of Capri, or Venice, Rome, St. Tropez, Vegas, etc, but consider that they may all be in the back room of some slum in Manila or London or Detroit, and merely masquerading. In fact if a casino operates in some place like Dublin or Durban, and calls itself the Belgium casino, or Paris casino, or Amsterdam casino, then it is wrongly using the good name of the Belgians, and Dutch etc, and therefore, is practising a deception. Once they start with one deception, well you know what happens next.
I have been a VIP player with Carnval Casino for about a year. I deposited over $40,000 not including bonuses. I have never made a
withdrawal. Someone, without authorization blocked my account. I have been cranky with them. I have called, emailed, etc. for over 3 weeks and my VIP manager has NOT once responded to my inquires. I feel as I was a dedicated player who spent a LOT of money and ended up being treated like dog poop on the bottom of your shoe.
If this is how they treat VIP’s, I would be leary of how others would be treated.
I´ve been playing for a while at carnival online casino and made 4 deposits and 2 withdrawals. I can´t say that I won a lot but at least I did win. It took me a while though. Can´t complain about the support staff either. Of course the deposits were handled without any problems but so were the payouts.
This casino is a scam!!! When you transfer money for the first time they do not allow you to proceed without agreeing to receive their bonus. However when it comes time to withdraw your money (I had no winnings, just part of my original deposit) it turns out that when you got the bonus you automatically agreed to wager at least 8 times your original deposit + bonus, which is ridiculous. And, on top of that, all the table games do not count towards that wager. They basically scam you in the snall print. In addition, when I trid to transfer monet from my credit card it did not work out and the online agent told me that they were having difficulties at the moment and to try Epassporte so I did. However, now I know that the reason for that was that if I used my credit card I can call them to do a charge-back, but with ePassport I cannot so that, so I’m basically fucked. Do not play this casino and do not believe the other reviews. Read the small print and find a better casino.
If you lose playing at this casino, you lose. If you win you still lose. I had opened an account and recieved the bonus. I didn’t want to have to make betting requirements or only play certain games, so I had them reset my account to it’s orginal deposit without the bonus. Now I’m playing the games I want to play and when it’s time to withdrawl some of my winnings i found that they were declined. I thought it might have been an oversight due to my recent account reset and emailed them back. They replied that everything should be ok and that I should be able to withdrawl. Declined again. I then in turn wrote them another email and have yet to hear back from them, unable to withdraw any of my own initial deposit. If you lose, then you lose at Carnival; but if you win, then you still lose! Choose another casino!
I have played in many online casinos but this place really was so much fun that I will surely come back and since I told my friends about it, my bankroll has grown in size thanks to the cool bonus they give for that. Thanks Carnival!
There are some really cool games here which I played but I had the most fun playing with the live dealers. I mean there I was sitting at home, yet I saw my blackjack cards being dealt right in front of me and I could chat with the dealer too. Really good times.
After visiting another few online casinos I can honestly say that the games and rules here are really straight forward. If you win you win and if you lose then too bad. I did win some but I hope to win some more.
Being a slot-machine fanatic, I found that carnival casino has a good range of slot games. My favorite part is the big cash bonus you get just by entering. Great place!
The support mananager is named Karen.
If only all support managers were the same.
After 3 years playing on the internet,mostly everyday,she is the only LADY,that was polite enough to phone me,without request,just to conrirm I understood her reply to me.
Its the only time,I felt more than just a number to the casino’s
Well done Karen…love William
If you give them your email, you will never be able to get off their spam list. They lie in each email and say that they never send spam. They ignore any request for it to end.
Carnival Casino never send an email without an unsubscribe link. This link is automated which means as soon as a player clicks it, he is directed to an unsubscribe page where he confirms he would like to unsubscribe. Once confirmed the players email is removed from the mailing list automatically
Excellent casino, good music and good games although I have seen them in other places.
I won, maybe that is the reason I liked this casino !
Bonus sounds great but in reality it is basically for slots players only. The list of restricted games is so long that I decided not to bother.
As in all other online casinos a number of games do not count towards the wagering requirements to fulfill bonus conditions. Carnival has over 70 games with only a handful of them not counted towards wagering