I can understand why they have to check ID ( For money laundering purposes). I can also understand why they have a playthrough on bonuses ( Standard casino fare). I can also accept having to wait for a week or so to get paid. I just cashed out $30,000 from a $100 initial deposit. Spin palce is the ONLY casino i will ever play. I don't work for them and you can take what i say at face value. All…
well im a new member,as i did a withdrawal,of 600 dollars,it was processed as a cheque,when i went to my account the next day there was only 200 or so left,so i got in contact with them,they told me that they prosessed my cheque,didnt receive it,had a email to prove this,got in contact again,and asked them where it was,they told me they had put it back into my play account,which was a lie,i did not receive it at all,as i…
Do not play the "FREE" tournaments and "WIN" Your prize is a bonus credit and an extension to your play through. In other words you now have a longer time to wait before you can claim "ANY" of the bonus credits they give you. Play through is 50 to 1. Any money you pay for these tournaments comes from your own cash and bonus credits, so they aren't "FREE".This is my only complaint so far after playing 4 months. My…
I attempted my first withdrawl from Spin Palace on Sept 6/11. I deposited with Instadebit but was told it is not a withdrawl method. I opted for a cheque. It arrived at the end of September from a company called IPS, which operates out of Quebec. It promptly bounced. Because of the cheque bouncing, it in turn caused one of my mortgage payments and my insurance payment to bounce as well. Fees racked up. I called Spin Palace and was…
You should write in the freechips description that it has 100$ max cashout. I've played 2 nights and was up to 10.000$ and I thought I would ruin your business there :)
I can partly agree with Kiriakos. I do indeed receive my cashouts in a timely fashion but I did have to send them papers for verification. Actually I think it is a standard procedure at all online gambling sites.
@Angry Player The classic story: Player wants to play, player signs up and plays, player is surprised by the fact that there are rules, player is angry. Sorry mate but if you'd read the Terms before then you'd probably know that at nearly every casino there are wagering requirements to consider and that certain games count or don´t count towards the fulfillment of such requirements.
An absolute scam!!! Don't ever play here! Don't ever! They will give you a bonus, and then you will have to wager 30x that!! I was given a 50 dollar bonus, and turned my investment into $400, only to realize that if i play roulette i would need to turn that into $20,000 to make a withdrawl! F*ck you spin palace! I hope this place gets shut down and soon!
we have played a mummys for about 2 months , won £1200 and had no problems a little bit late because we were new , found them very good
i am having a problem using my credit card. caLL THE BANK THERE IS NO PROBLEM ON THIS END.
Do not use this casino! Despite appearing on many sites with favourable reviews this casino will not pay you! I joined up, made my opening deposit and played through my opening bonus. When i went to withdraw my winnings everything appeared to go smoothly... however after a couple of days I was concerned that i hadn't been contacted to verify my identity so i logged on and tried to use the live help desk....which didn't work. There is no live…
Hi Annaki - sorry you're having difficulty with your cashin at the casino. If you post your account number here or email it to me I can follow up on this with the Support team. Thanks - Marcia marciaa@brightshare.com
I have had an account for a few years and I love this online casino. The staff is excellent and seems to be real fair. I have never had a problem with any time I payed a visit. i would definetly reccomend to visit and enjoy the games
I've been playing for a number of years and have had no problem with getting payments for my winnings(I request cheques). That is, until August, where I've been attempting to get paid for $1400 worth of payments. Apparently, the Canadian Banks won't honour the cheques sent out for payments. They are resolving it by setting up direct deposit to your bank account. They have been very quick to respond to all my email inquiries around this issue.
they pay in 3 days without asking for stupid things like passports or clear photos or I dont know what. Bank wire in 3 days. Very fast
i reckon its one of the worst casinos out there . i played 24 quid on mermaids millions had a decent little run scatters bonuses etc eventually they pulled the plug and wins went down bonuses ceased etc ,i played another thirty a few bonuses scatters etc lost that put another 25 quid in biggest win 2 quid no scatters no bonus chests nothing and i can safely say i know the game if you dont get at least 4…
Never, I say never and nobody play in this casino! Poor services, stupid security requirements. They locked my account, held my money almost 3 weeks and still required new a new requirements: once time documentation was in black, then was unclear, then they didnt received it, then they dont accept electronic utility bill - tell it to your friends too and never use their casino!!!
RNG (Random Number Generators)? No way! Who believes this? It is a rigged casino. ie. in a real roulette it is statistically very rare to get the same color 7 and 8 times in a row. But it happens all the time when you play with real money on 888 casino. I usually bet on the roulette color (red/black). The first day I registered I was lucky. I deposited 70 euros and I won 250. But from the second day,…
I've been playing at Spin Palace for about 2 years now. DO NOT accept the bonuses because the 30X play through is a killer. Sometimes when you deposit money it may automatically give you a bonus, if this happens just contact customer support BEFORE you make any wager and ask them to remove the bonus and opt you out of any future bonuses. You will have no problem playing and withdrawing actual money after this. On your first withdrawal or…
the casino Jackpot City in my opinion is 1 of the worst casions online.The games dont pay They through bonuses at you knowing that this will be the only way to keep your business.I have played many online casinos and this bye far is the 1 in my opinion most manipulated I have played to date.I would not recomend this casino to anybody,unless of course you like to lose money
Verification Requests before fund withdrawal I had clear concerns over an issue with providing a high level of personal data, utility bill, drivers licence and bank statement, including account details. The customer services were not able to resolve my personal security issues despite having the ability to do so. Most of the concerns that I raised were avoided or not answered in preference to detailing extracts from the T's and C's. From the T's and C'S it was clear that…
After the experience I had I would not recomend anyone using Spin Palce Casino when there are more professional sites out there such as William Hill, Paddy Power and Coral etc. Basically I joined up and declined the bonus offer but having found that I had got to £1500 could not withdraw anything. I then agreed with them over the telephone to play on until I had used up all of my bonus but the next day my account was…
I have been playing here for a few years now. I have nothing but GREAT words to say of this casino, won and lost , but enjoy it, customer service always available and very helpful..withdrawals flushed same day and paid next day into my acct...great great Casino..Happy Customer. :)
This is a terrible casino with very poor customer service, I warn anyone who is thinking of playing in this casino to go else where. I played the 1500 free credits and won the 100 credit bonus, I then deposited the required 20 credits and played through the bonus requirements and was told I was able to withdraw what I had won. I withdrew my winnings and received the email to confirm my withdrawal. After two weeks my funds are…
Sorry then, your comment just reads like you blame them for stalling and for "getting" you to play again. Though you do have a valid point. Casinos should indeed process the payments in time and stop stalling. But being a player for years I do know that this happens all the time and sometimes it might not even be the casino's fault. I've been waiting for a withdrawal for almost a month at 3 different casinos (not related) and it…
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