Cool Cat Casino
Cool Cat Casino Review
Cool Cat Casino is licensed in Costa Rica and it uses Real Time Gaming Software. In the past, it seems to have had a rocky history, but have worked hard to redeem their reputation. Having a game provider that is one of the leaders in the industry certainly helps with this, as does the fact that they are open to US players. Allowing US players to play at Cool Cat Casino is a unique competitive advantage. Some of the real perks of playing at Cool Cat Casino include the fact that US payment methods (credit cards are accepted), and download or instant play versions of many games are available.
Casino Bonuses and Promotions
Any information on promotional offers is current at the time of writing and may be out of date. More current bonus information can be found in the bonus area on this page.
There is no doubt that Cool Cat Casino has an abundance of bonuses. Even though they can change, and have different requirements, the online casino promises daily, weekly, and monthly promotions. This is in addition to the welcome offers, and the exclusive VIP program.Cool Cat Casino offers a great advantage to players by offering generous bonuses like daily bonuses distributed randomly with special codes. Other promotions run on a strict schedule with VIP bonuses distributed based on loyalty. In addition to deposit matching offers, Cool Cat Casino offers free spins and other such promotions that encourage people to try out games that they might not normally.
With such a large number of promotions offered, it’s great for players with a large bankroll. But for those on a budget, when it comes to the deposit matching offers, it is important not to be enticed to exceed spending allowances.
Casino Game Options
Real Time Gaming software is the provider behind the Cool Cat Casino. Not only does this help secure the reputation of the casino, it really does mean that everyone will find high-quality games and many familiar titles. Those familiar with RTG will recognize the alluring graphics and the smoothness of play. Of course, the gaming experience does vary slightly depending on the software selected. At this casino, there is a flash version, which can be played in the internet browser, or the downloadable version. Both have a selection of slot games, video poker and more. Plus the downloadable version has some that aren’t available by the instant play.
In order to get involved with the games at Real Time Gaming, it is necessary to create an account and fund it.
Banking
There is no such thing as a good casino that doesn’t have secure banking options. We all want to know that our money and our financial data are going to be safe. Cool Cat Casino is focused on more than just a cool gaming experience because they take different electronic payment method that are safe and secure, as well as credit cards. Another great plus is that this is a US casino, and national credit cards.
Customer Service
24/7 live chat, or toll-free international calling options and email support make for sufficient communication tools when players have questions or issues with the casino.
Verdict
The Cool Cat Casino has all the features of a pretty hip place to play. Provided everyone can forgive the fact that they do have a bit of a shaky history, there isn’t much to complain about when it comes to Cool Cat Casino.
Cool Cat Casino Player Comments
Has anyone been able to cashout at coolcat on these 1 x playthrough deals??
it looks like they dont pay…. who can confirm ??
i’ve been waiting 2 months, and nothing. cant even get a fed ex tracking number
I got paid it took three and a half weeks But i did get my $3,000
I loved playing at Cool Cat. Was my favorite. They don’t have a problem taking my deposits. I tried to withdrawal $1500.00. Sent all the documentation they asked for and, was denied. So I spent a few days spending it. Low and behold I get an email after they see I spent it telling me I could have the money. Now I’m not allowed to even play there or their sister sites.
I have been waiting almost 3 months for 315.00 $ I won 500 but they have to deduct the bonus so that leaves me with $315 however they told me that I deposited another deposit using a different bonus and had a few dollars more than I was supposed to therefore they deducted $340 from the 500 that they owed me!! Makes no sense!! When you send a live chat they talk to you for about five minutes and then that’s it they ignore you and don’t respond to any more of your questions.
I requested a payout of $2,000 on June 23, 2016 via bank wire which, according to Cool Cat’s own websit, states this is the fastest way. I supplied all the required documents and they confirmed receipt of such documents. My payout was reviewed and authorized and I have still not received it.
I was told it had been sent to a third party for distribution since they were not a bank. It has been way too long! This was my first online casino and I loved it….. until now!
i really love playing at cool cat. im new to online gaming and ive played at a handful of casinos and this is my favorite so far. payouts are quick, support staff is really helfpul especially for a new person, and i really love the game selection. i highly reco!!
Waiting for over 4 months for $2500.00 payout. They had no problem taking over $15k from me, but absolutely refuse to return any winnings to their customers.
So I just won $150k on Cool Cat, I had already sent in my documents months ago and it was confirmed they were received at that time.
I am excited to see if they actually pay out! I used a 270% NO RULES bonus so there should not be any bonus issues. I will post as to what happens.
How much where you betting to win so big???
That bonus code does not paid more than $50,000 but still pretty good. If they are really going to paid you.
One of the things I saw was that they do not paid more than $2,500 at the same time, so they told me I will have to withdraw in several times
I have been waiting for 4 months for a check from Cool Cat. Their customer support line does not work, and they have not responded to my emails for a month.
Have had my withdrawals declined over 8 times. All paperwork was sent in. When I call I am put on hold then hung up on. This has been going on for week.
casino has really taken off over the last year or so. more people are playing here and jackpots are really high. payouts are good and support staff really helpful. really impressed with the improvement of this casino… it’s now my go to casino.
I’ve been waiting 2 months for a wire transfer withdraw from Cool Cat Casino. I can’t get a response and they don’t answer when you call.
Won a huge jackpot on cool cat last week. It’s the only place I’ve won a progressive jackpot so I was pretty stoked. The jackpot was stretched across all RTG Casinos so it ended up being a huge win. Cool Cat offers the best game selection on the internet, good bonuses, and high payouts. My fav casino by far.
I’ve been playing online for nearly a decade and cool cat is probably one of the best casinos I’ve ever played at. Payouts and deposits are no hassle and the progressive jackpots payout more here than any other casino. Impressed with the bonuses, especially the match deposit bonus that can net you close to 1K off the hop. I plan on becoming a VIP here.
The only time I win anything substantial is if I’m playing with a bonus chip with a cashout limit. I’ve hit 3 jackpots of $2000 or more each and couldn’t even enjoy winning them because I really didn’t win anything. Anytime I play with my own money I barely get a bonus round and when I do it’s always a very small bonus.
I’d think twice about depositing money… I wont be handing over my money anymore.
Been playing here for a couple of years and I’ve found that direct deposit is the best way to get your money withdrawn easiest. I’ve never really had problems depositing or withdrawing money and I agree with ‘JZ11’ comments. Payouts here are higher than most RTG casinos I play at especially from slots.
I haven’t had any issues here in the 2 months I’ve played at Cool Cat. I found Cool Cat through a recommendation from a friend and it’s been so far so good. I’ve withdrawn cash only once so far and it wasn’t a whole ton of money but there were no issues and I got the money within five days. Been taking advantage of the bonuses and promos and it’s starting to become my go to casino.
Did you get the money?
I don’t know who you really are but you did not get your money in 5 days…it takes 30-45 days normally, they ate very slow at paying out, but they do always pay, and the vip group is great
I have been trying to get a 1300 dollar withdrawal for 3 months. I had to re-withdraw 4 times, they kept putting my money back in. I sent my documents 6 times. Now every week I call they tell me it was all approved on 3/17, and will go to processing next week. Every week since then I call and they tell me it hasn’t gone to processing yet. I get a new story everyday.
Did you ever get your money…
Me too waiting on $3500 for 3 months. Tried Wire transfer twice and sending me “reloadable debit card”. I’ve never had issues in the past, cashed out over $4k prior to now. The current issues are putting me in a bind…
Love Cool Cat. I’ve been playing here for the last 5 years and never had any issues. I’m now a VIP here and compared to other casinos Cool Cat takes care of their VIPs better than anyone. Great offers, bonuses, and promotions and having my own support staff is great when it comes to anything I need. They add to their game library on the reg so the casino always feels fresh. Def reco this casino!
I have enjoyed playing on Cool Cat Casino online up until I tried to request my first withdrawal. I requested $1000.00 withdrawal in early February. I was informed that I met all the wagering requirements so I submitted my documentation, and waited. It is now Mid March and i’m still waiting. I’ve been denied my withdrawal request 5 times now, all for the same thing…documentation. They can’t find it, it’s not complete, even as I type this comment I am on live chat with them and being told yet again that they don’t have my documents and I need to resend them.
Tried to withdraw 750 – they have all documentation – Submitted 3rd of March – still not been paid
New to online gaming and this is one of the first casinos I played at. I really enjoy playing here. They have a ton of table games which I love and their bonuses make it easy for you to build your account. I haven’t had any issues with withdrawals like other people and I’ve been able to deposit and withdraw pretty conveniently over the last few months.
If you’re a new player I would strongly consider playing here!!