Cool Cat Casino
Cool Cat Casino Review
Cool Cat Casino is licensed in Costa Rica and it uses Real Time Gaming Software. In the past, it seems to have had a rocky history, but have worked hard to redeem their reputation. Having a game provider that is one of the leaders in the industry certainly helps with this, as does the fact that they are open to US players. Allowing US players to play at Cool Cat Casino is a unique competitive advantage. Some of the real perks of playing at Cool Cat Casino include the fact that US payment methods (credit cards are accepted), and download or instant play versions of many games are available.
Casino Bonuses and Promotions
Any information on promotional offers is current at the time of writing and may be out of date. More current bonus information can be found in the bonus area on this page.
There is no doubt that Cool Cat Casino has an abundance of bonuses. Even though they can change, and have different requirements, the online casino promises daily, weekly, and monthly promotions. This is in addition to the welcome offers, and the exclusive VIP program.Cool Cat Casino offers a great advantage to players by offering generous bonuses like daily bonuses distributed randomly with special codes. Other promotions run on a strict schedule with VIP bonuses distributed based on loyalty. In addition to deposit matching offers, Cool Cat Casino offers free spins and other such promotions that encourage people to try out games that they might not normally.
With such a large number of promotions offered, it’s great for players with a large bankroll. But for those on a budget, when it comes to the deposit matching offers, it is important not to be enticed to exceed spending allowances.
Casino Game Options
Real Time Gaming software is the provider behind the Cool Cat Casino. Not only does this help secure the reputation of the casino, it really does mean that everyone will find high-quality games and many familiar titles. Those familiar with RTG will recognize the alluring graphics and the smoothness of play. Of course, the gaming experience does vary slightly depending on the software selected. At this casino, there is a flash version, which can be played in the internet browser, or the downloadable version. Both have a selection of slot games, video poker and more. Plus the downloadable version has some that aren’t available by the instant play.
In order to get involved with the games at Real Time Gaming, it is necessary to create an account and fund it.
Banking
There is no such thing as a good casino that doesn’t have secure banking options. We all want to know that our money and our financial data are going to be safe. Cool Cat Casino is focused on more than just a cool gaming experience because they take different electronic payment method that are safe and secure, as well as credit cards. Another great plus is that this is a US casino, and national credit cards.
Customer Service
24/7 live chat, or toll-free international calling options and email support make for sufficient communication tools when players have questions or issues with the casino.
Verdict
The Cool Cat Casino has all the features of a pretty hip place to play. Provided everyone can forgive the fact that they do have a bit of a shaky history, there isn’t much to complain about when it comes to Cool Cat Casino.
Cool Cat Casino Player Comments
I finally earned enough for a withdrawal after playing through 4,500. Then, my earnings were deducted (due to some company policy of being able to collect a fixed maximum amount of $100 from bonuses). I requested my withdrawal and was denied twice. The first time, Cool Cat claimed that my identity couldn’t be verified. After I resubmitted my documents, they denied me again, saying that I had two accounts with them?!? I’m pretty sure that I’ve never had an account or anyone I know for that matter, but they insisted that I did. I could no longer request a withdrawal, and the winnings I had were sent back to them, of course.
I agree with Manny! Love how this casino communicates with its players. Only once has my money been delayed but when I hadn’t gotten it after 3-4 days they emailed me and told me when it was coming and what the hold up was. Sure enough, I got my money when they said I would and I’ve never had anything close to a problem since.
I trust Cool Cat and love playing here
I have great appreciation for a casino who keeps their clients informed. I usually get my money within a week or two of withdrawing but I had a issue last last week where my money hadn’t come in time. Cool Cat emailed me and let me know of the delay as soon as I thought there might be a problem. I’m absolutely impressed.
Submitted documents for winnings, keep being denied because they weren’t received or weren’t clear enough. I swear they try to wear you down so you give up..Games are totally rigged..hit constantly on bonus money you can’t keep, but real money suddenly makes the machines stingy . if I ever play online again, it will be located in America
i had heard from a friend that cool cat takes a while to get your money to you. after playing for about a year i have found that as long as you follow all the rules it’s quite a smooth process. it may be tricky in the beginning but just be sure to read everything.
i’ve found that i enjoy the experience every time i play here. it’s the smoothest, hassle free casino to date. the games don’t shut down on you, bonuses are amazing, and the selection of games is so satisfying.
New to online casinos after playing years at playing in land based casinos. Cool Cat is one of the first few that I’ve played at and I’ve really enjoyed it. Been a player here for a few weeks and haven’t come across any problems. Staff has been helpful explaining to me all the bonuses and helping with any qs I have had. Depositing/withdrawing has been easy and I really enjoy playing here!
I’ve experienced unauthorized debits from my account.I would make a deposit to my account,and later check my statement and come to learn that two transactions were taken from my bank instead of one.This happen 3x in the same night for $600 bucks,which left me over drawn in my bank,and I couldn’t pay my mortgage. As of today I’m deputing the transactions,and I hope they get caught steal from accounts.They will credit the mistake to your casino account,however, you’ll never get your money back
Coolcat is the best casino I came across in 2015. I tried a whole bunch of new places over the past 12 months and this was my fav by far. Ton of games, bonuses are awesome, love the layout, and it was hassle free. Played at other casinos and there’s always something that goes wrong. It’s a payment issue, can’t deposit, or the games don’t load. Never had a problem at Cool Cat and it’s a great place to play at. Def reco it
I am in California.After waiting over 3 months for a 100 dollar payout,and numerous times of calling to submit this,resubmit that, I received a Canadian check drawn from The Bank of Montreal in a business name that Was Not Cool cat.The check cannot be cashed anywhere because it cannot be verified.The numbers do not read when scanned.I went to my bank to deposit the check and B of A said they cannot accept a Canadian check under $200.00.There is no way to get my money!I called Cool cat to ask for another form of payment and they will not accommodate.
I just started playing online after years at the casino and Cool Cat is so far my fav place to play. It’s really easy to get started, bonuses are pretty good and easy to understand, and they have all my fav slot games. I really reco this casino for any player who is just starting out with online gambling. I’ve made a few depsoits/withdrawals and it’s been really fun and easy!
I recently have played at Cool Cat casino and tonight I wanted to make another deposit and I was told my account was closed! What in heavens name would cause them to do this? My initial play was a no deposit welcome bonus and then I made a deposit. My next play was another bonus and as I said before, I was getting to make a deposit when I was told I was my account was closed! Can anyone give me some examples of why they would do this? I am baffled as I did nothing wrong. So my account looked like this: Free Bonus, Deposit, Free Bonus, and Deposit (which was not accepted).
I’ve been playing at RTG Casinos for about 4 years now and this is by far the best one I’ve played at. The bonuses, interface, support team, game variety, and promos are not only the best RTG has to offer but maybe the best on the internet. I haven’t had any issues with payments/deposits and if I ever have a problem the round the clock support team is there to help.
I don’t always strongly reco a casino but this is one of my favs.
They took my money from me even after playing the play through amount on the deposit bonus codes. they said i had to many account with the other casinos. i didn’t realize that i wasn’t allowed to go the the other sites and create account. they customer service is lousey
great casino for their game selection and easy payment options. i’ve been playing here a while and have found that reading the terms as well as keeping in contact with customer service is key with withdrawing your money. it took a while but now that i understand how their system works, it’s become much easier.
I’m really new to online casinos so this is one of the few I’ve played at. I was reco’d this site by some of my friends and I read a ton of online reviews before coming to play here. I’m happy to say that Cool Cat totally blew away all my expectations. The graphics, easy to use interface, and support staff all impressed me and I couldn’t believe how many bonuses they had.
For any new players I def suggest playing here. I’ve had nothing but great experiences so far
i definitely enjoyed my experience here. it was my first time playing at cool cat and i didn’t have a problem anywhere. i haven’t tried to withdraw money yet though so let’s see how that goes.
I’ve played here since Cool Cat first opened but this is my first review.
I love it here! It’s got every game you can imagine, awesome bonuses, and high payouts. I reco this casino to every player I meet and rarely do they have a bad experience. This is a casino that’s gotten much better over the years and now I believe it’s one of the best on the internet!
It took a while for me to get my winnings but they did come eventually. Customer service was very helpful at explaining everything to me and constantly keeping me updated.
there were problems with payouts and withdrawals when i used to play here but from what i can tell it’s all been taken care of. my last withdrawal took about 5 days and it went rather smoothly as well. it was rather impressive on their part.