Spin Casino
Last updated: August 2026
Pros
- Reputable licensing
- eCOGRA certified
- Live Chat Support
- Crypto friendly
Cons
- No 24/7 Live Chat Support
- No UK players allowed
- No US player allowed
- Intransparent website
Spin Casino Review
Spin Casino is an established international casino with a polished lobby, a broad mix of slots and live games, and a three-part welcome offer. The site is easy to browse on desktop and mobile, with the main game categories, promotions, loyalty area and banking links kept within quick reach. It feels like a mature casino rather than a bare-bones bonus landing page.
Its regulatory position is also stronger than the older details on this page suggested. Spin Casino is tied to current Kahnawake and Alderney records, and it holds current eCOGRA Safe & Fair certification. The main weakness is transparency around payments: the public payment page displays only a selection and expects visitors to register and choose “See All” before they can view the complete country-specific list.
Spin Casino Bonuses
The welcome package covers the first three deposits. The opening deposit receives a 100% match up to €400, the second a 100% match up to €300 and the third another 100% match up to €300. Using all three stages therefore produces the advertised maximum of €1,000. New players should judge each stage separately, since every match has its own qualifying deposit and conditions.
The detailed promotional terms set a €10 minimum qualifying deposit and require each offer to be claimed within seven days. This is important because a headline panel elsewhere can show a zero minimum; the specific welcome-bonus terms are the more relevant rule for eligibility. The wagering requirement is 35x the bonus amount, and winnings produced by bonus free spins also carry 35x wagering.
Maximum play while wagering is €8 per game round and €0.50 per payline. Most slots contribute 100%, re-spin slots contribute 10% and NetEnt slots contribute 50%. Many table games, video poker, roulette and blackjack contribute 8%, while Classic Blackjack, All Aces and Jacks or Better contribute only 2%. Baccarat, craps, Red Dog, Sic Bo and progressive games do not contribute. These differences can greatly extend the time needed to clear the offer.
The terms also allow management to apply a withdrawal ceiling of six times the first qualifying deposit, although progressive wins are exempt. Unused matched funds may be removed after two months, and daily-spin balances expire 30 days after the last deposit. The offer is workable for players who understand traditional match bonuses, but the contribution table and discretionary withdrawal cap make it less flexible than the €1,000 headline suggests.
Games and Software
Slots form the largest part of the lobby, accompanied by live-dealer games, blackjack, roulette, video poker, progressive jackpots and tournament content. The homepage and casino pages highlight recognisable studios and provide category-based browsing, so finding a live table or a particular type of slot does not require scrolling through one undifferentiated catalogue.
The provider list includes Games Global, Pragmatic Play, Evolution Gaming, Crazy Tooth Studio, Foxium, Just For The Win and Snowborn Games. This gives Spin Casino a useful balance of established aggregation, live-dealer content and smaller slot studios. The exact titles available can vary by location, so players looking for one specific game should check the current lobby before funding an account.
The mobile experience runs through the browser and follows the desktop structure closely. Large game tiles suit a touchscreen, while account, banking and promotion controls remain easy to reach. As with any mobile casino, live games and graphics-heavy slots perform best on a stable connection, but there is no need to rely on a separate download simply to access the main catalogue.
Payment Methods
Payment availability is country-specific. Payment methods include Visa, Mastercard, Skrill, Neteller, paysafecard, Apple Pay, Google Pay, Interac, MuchBetter, iDebit, Flexepin and bank transfer. Cryptocurrency deposits are also supported in Bitcoin, Ethereum, Bitcoin Cash, Litecoin and USD Coin. The supported fiat-currency set includes CAD, USD, EUR, GBP, AED, ARS, AZN, BDT, CLP, INR, JPY, KRW, MXN, MYR, NZD, PLN, QAR, SEK and THB.
Deposits and withdrawals are presented together in our details as Payment Methods. Where direction matters, the current withdrawal guidance specifically names Interac, PayPal, eCheck/ACH and some Visa cards as routes that may take one to two business days after standard processing. Cryptocurrency is listed for deposits, while the named withdrawal routes are Interac, PayPal, eCheck/ACH and some Visa cards.
The public payment-options page is not complete. It shows several familiar methods, then expects the user to sign up and select “See All” to discover the full country-specific inventory. A prospective player therefore cannot compare every available method, limit and withdrawal route from the public page alone. The help centre adds useful detail, but the casino should publish one complete pre-registration banking overview.
The crypto minimums are 1 USDC, 0.0005 BTC, 0.0005 ETH, 0.01 BCH and 0.1 LTC, with no maximum stated in the relevant guidance. Withdrawals have a 24-hour pending period, after which the delivery time depends on the chosen method. The stated minimum withdrawal is $50. Internal review, verification or a payment method that cannot receive refunds can delay a request.
The general terms set a maximum withdrawal of GBP10,000 or the equivalent in any 24-hour period. That is a meaningful limit for higher-stakes players and should be considered before depositing. Method availability, limits and displayed currency can still differ by account country, so the practical check is whether the cashier supports both the deposit and withdrawal route a player intends to use.
Verification, Safety and Licensing
Spin Casino is operated by Baytree Interactive Limited, company number 69691, registered at Ground Floor, Kingsway House, Havilland Street, St Peter Port, Guernsey. Its terms identify Kahnawake licence 00892, issued on 16 February 2022. The current Kahnawake permit-holder register lists Baytree Interactive Limited and spincasino.com, supporting the licence’s valid status.
The privacy policy also names Baytree (Alderney) Limited, company number 2012, and Alderney licence 155 C1, issued on 15 December 2020. The current Alderney Gambling Control Commission licensee list associates Spin Casino with Baytree (Alderney) Limited. eCOGRA adds independent Safe & Fair certification for the review period from 14 December 2025 to 13 December 2026.
Account verification can require a valid passport, identity card or both sides of a driving licence. Proof of address may be a utility bill or bank statement no more than six months old; a driving licence can serve as address evidence only if it was not already used as proof of identity. Additional payment or source-of-funds checks may still be requested where necessary.
Responsible Gambling
Spin Casino provides daily, weekly and monthly deposit limits. Once a limit is reached, further deposits are blocked for the rest of the selected period. Players can also lock an account, take a break for at least 24 hours or self-exclude for at least six months. Transaction history is available through the banking area, and the responsible-gambling information links to professional support organisations.
The terms include a long restricted-country list, including the United States, United Kingdom, Ontario and Australia. Finland appears in the registration selector. Players should check eligibility before depositing, particularly after travelling or changing location, because account, payment and game restrictions can differ by jurisdiction.
Customer Support and Complaints
Support is available through live chat and by email at spincasino@casinosupportgroup.com. The help centre covers deposits, cryptocurrency, withdrawals, verification and safer-gambling tools.
The wider complaint picture is mixed. One substantial case history shows few formally resolved complaints and limited engagement, while another assessment gives the casino a high safety rating but notes that it may refuse to respond to complaints handled by third parties. That combination warrants caution: keep copies of verification files, bonus selections and transaction records, and try the casino’s own escalation route promptly if a withdrawal stalls.
Spin Casino Verdict
Spin Casino combines a varied lobby, established operator structure, valid Kahnawake and Alderney records, current eCOGRA certification and useful account-control tools. Its three-deposit welcome package has an accessible €10 starting point, but 35x wagering, differing game contributions, stake limits and a possible six-times-deposit withdrawal cap make the full terms essential reading.
The clearest improvement would be a complete public banking page. Requiring registration to “See All” payment methods creates unnecessary uncertainty, especially when deposits, withdrawals and regional availability do not line up perfectly. Spin Casino is a credible long-running option for players who value its games and supported payment mix, but it earns a measured recommendation rather than an unqualified one because banking transparency and third-party complaint engagement remain weaker than they should be.
Spin Casino Bonuses
Please note: New Spin Casino customers Only. 18+. T&Cs and wagering requirements apply. Game contributions may vary.
First deposit: 100% up to €400. Full three-deposit package: €400 + €300 + €300, up to €1,000. Minimum deposit €10; claim within 7 days; 35x bonus wagering; maximum bet €8 per round and €0.50 per payline. Game contribution ranges from 100% to 0%, and management may apply a 6x first-deposit withdrawal cap.
General Info
Games
Payments
Payment Methods*
Apple Pay, Bank transfer, Bitcoin, Bitcoin Cash, eCheck, Ethereum, Flexepin, Google Pay, iDebit, Interac, Litecoin, Mastercard, MuchBetter, Neteller, Paypal, paysafecard, Skrill, USD Coin, Visa
Currencies
Argentine peso (ARS), Azerbaijani manats (AZN), Bangladeshi taka (BDT), Bitcoin (BTC), Bitcoin Cash (BCH), British pounds (GBP), Canadian dollars (CAD), Chilean peso (CLP), Emirati dirham (AED), Ethereum (ETH), Euros (EUR), Indian Rupee (INR), Japanese Yen (JPY), Litecoin (LTC), Malaysian ringgit (MYR), Mexican pesos (MXN), New Zealand dollars (NZD), Polish zlotys (PLN), Qatari rials (QAR), South Korean won (KRW), Swedish kronor (SEK), Thai Bahts (THB), US dollars (USD), USD Coin (USDC)
Countries
Allowed
Aland Islands, Albania, Algeria, Angola, Anguilla, Antarctica, Antigua & Barbuda, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Bouvet Island, British Indian Ocean Territory, Brunei Darussalam, Burkina Faso, Burundi, Cambodia, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, Comoros, Cook Islands, Costa Rica, Croatia, Curaçao, Cyprus, Djibouti, Dominica, Dominican Republic, Dutch Caribbean, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Faroe Islands, Fiji, Finland, Gabon, Gambia, Georgia, Gibraltar, Grenada, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Iceland, Indonesia, Iraq, Ireland, Isle of Man, Ivory Coast, Jamaica, Jersey, Jordan, Kazakhstan, Kiribati, Kuwait, Kyrgyzstan, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Luxembourg, Madagascar, Malaysia, Maldives, Mali, Marshall Islands, Mauritania, Mauritius, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Namibia, Nauru, Nepal, New Zealand, Niger, Niue, Norway, Oman, Pakistan, Palau, Palestine, Panama, Papua new Guinea, Pitcairn, Qatar, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Sierra Leone, Sint Maarten, Solomon Islands, South Georgia and The South Sandwich Islands, South Korea, South Sudan, Sri Lanka, Suriname, Svalbard and Jan Mayen Islands, Swaziland (Eswatini), Tajikistan, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uruguay, Uzbekistan, Vanuatu, Western Sahara
Restricted*
Afghanistan, American Samoa, Andorra, Argentina, Australia, Austria, Belarus, Belgium, Botswana, Brazil, British Virgin Islands, Bulgaria, Cameroon, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Cuba, Czech Republic, Denmark, Estonia, Ethiopia, Federated States of Micronesia, France, French Guiana, Germany, Ghana, Greece, Greenland, Guadeloupe, Guam, Heard Island and McDonald Islands, Holy See, Hong Kong, Hungary, India, Iran, Israel, Italy, Japan, Kenya, Lithuania, Macau, Malawi, Malta, Martinique, Mayotte, Mexico, Mozambique, Myanmar, Netherlands, New Caledonia, Nicaragua, Nigeria, Norfolk Island, North Korea, North Macedonia, Northern Mariana Islands, Ontario, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Republic of the Congo, Reunion, Romania, Russia, Rwanda, Saint Barthelemy, Saint Helena, Saint Pierre and Miquelon, Serbia, Seychelles, Singapore, Slovakia, Slovenia, Somalia, South Africa, Spain, Sweden, Switzerland, Syria, Taiwan, Tanzania, Turkey, U.S. Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, United States Minor Outlying Islands, Vatican City, Venezuela, Vietnam, Wallis and Futuna, Yemen, Zambia, Zimbabwe
Spin Casino Player Comments
do not play at this casino! having deposited 200£ i received a bonus, which I phoned to ask to be reversed – along with any other bonus made in the future. Fine they said. I then deposited more money and played away – making ~12,000. Once I decided to withdraw this money I was told that it had been confiscated due to me breaking 'bonus' rules of wagering >30% of the bonus at any one time – it turns out they sneakily added a bonus to my account! Firstly – i understand you need to have a 'play through' amount to make bonuses 'fair' – but only 30% at a time to gamble, this is crazy. Secondly, i was misslead as i was told no bonus would be added to my account. Third, I was playing on my mobile – there are NO T&Cs on the mobile app – even the promotions section does not refer to any T&Cs…. NOT HAPPY
Adding to my last post : Spin palace got back to me and said there is nothing they can do = 0 out of 10 . What kind of site , one that isn't being paid by the casinos , rates a casino highly when it can't follow a games rules ? Sure , I made a mistake , but 3 card poker you must match your ante bet . Obviously i've left this site . I hope this is an isolated thing , but if at least one person avoids getting ripped off by reading this : great !
This casino had good reviews , when i looked before online . Was not having much success (that's gambling !) but had about $92 . Had played 3 card poker and logged on to play again , this time on a different version . Clicked on a $50 dollar bet , my error as i wanted 50 cent bet , but how could it let me put that "ante" if you need to match it to play a hand ?? $50 from $92 left $42 for a bet = it should not have allowed it . Even if it was a great hand ( it was 10 , 4 , 3 figures lol ) i'm sure it wouldn't have allowed me to bet = ?? Chatted to them online , from when the cards were dealt and was told they could do nothing . I folded the hand . It was then i realized it shouldn't have allowed me to play – yes , my error – so got the chat back up and was told the issue has been sent to technical department . That is how it stands now . The remaining money was chewed up , as usual , and will wait to see what happens . The games seem very well made , but even before this event , the payouts were poor . Sad to see these reviews here AFTER seeing good ratings prior to giving them a shot . Result to my issue pending : this site gets a 3 out of 10 right now .
i havent played with them for a while but i played today and deposited 40 dollars with 60% match up and i was playing adventure palace and i was doing 2cents 90 bets and it ate it like in 10 mins and i went to 45cents bets on 1cent and then it did the same again and i asked if they could even give some credits back but nope they wouldnt.i do not recommend this casino.its the worst casino ive played at..when i was playing it mainly spun and gave nothing and then might give 45 cents here and there. ridiculous.i want my money back . waste of time. i want my money back and i would rather put it in a casino that has fair play as it usually last me that much for a while.
I deposit 200.00 and win 55,000.00. I watch as my cash outs in Work in Progress so I go only line. They immediately switch me from one agent to another, then I wait a few minutes while the account is be investigated. Then they tell me that because I exceeded 30% per bet of $ 25.00 bonus they are confiscating the $ 55,000.00. They said they refunded my deposit and bonus which was done two days earlier. SO if I exceeded the bonus, why were my deposits a " work in progress" They were never going to paid me and hoped I would continue to put money into my account on the deception that the winnings were coming to me. Absolute highway robbery by them. Never notified, don't even remember claiming a bonus. Never again.
This casino is a rip off, seriously….I would advise anyone to stay away, it does not matter how you deposit you will have to beg and beg and beg to get your winnings, so far it has been 3 weeks since I won and they keep coming up with excuse after excuse to not pay me and this is after I proved to them that my deposits have cleared…seriously screwed up….
I have been a member of spin palace casino for the past three years or so. I have to admit that I was suscessfull on my withdrawals on winnings with no hassle. However I know how this casino use to work, you loose some and then you come back and win some, as of today, im thinking twice about spin palace casino as I believe that after you have lost and you come back another time to try and win something, it starts off good, multiple winnings and bonuses come quickly, however twice I have noticed this that after meeting a certain amount , all winnings stops as though somebody runs to the programming and blocks you from escalating to any more winnings, this is the second time they left me empty, as though they are just taking money from you.You normally would win back at least three quarter of what you have loose to spin palce. I have'nt reached half of what I have lost previously and the game take a big sour run and takes back all. In my opinion I'm being led to believe that they can rig the games and shut you down from winning when they so choose.
In short, spin palace does not seem to be as fair and reputable as before. I did’nt mind loosing some of my money, after all you are taking a chance and in gambling you loose or you win, but the fact that they are not giving you back a fair percentage of your lost money when you go back after a loss is total a rip off now. I lost an average $2000.00 USD last time I played, which was last week. Today I went back and tried to gain at least half of that from total deposits of $260.00 USD, I reached a total of $750.00 USD including my deposit and then the game thunder struck 2 took a sour turn. I have been playing this game quite frequently for the last two months or so. This is twice i’m experiencing this, back to back, now im afraid to go make a deposit and try get back some of my money, as I know a online casino makes a percentage off your deposits and losses and gives you back the rest, but this has become ridiculous now, as though they are stopping your winnings and taking back a bigger percentage, last I checked spin palace had a 97.8 % pay back, now I don’t trust them. I once rated them very highly, but that’s not the case anymore. Its best you work hard and save your money, because I believe the operators there now can go to the programming and stop your winnings when they see you are starting back to win.
Further more, I believe that there is tampering going on with your players account, by this I mean if the staff is able to credit your players account with free spins on game sometimes and award you cash bonus from time to time, I believe they can alter your game play when playing and winning , Im just so upset after I had two dissapointing rounds of losses with them. Spin palace needs to be fair to players all the time and their staff as well. I wont recommend them to any one any more, was going to, but I stand for whats fair and reliable. In all they are not as good as before, they have changed along with staff who are not doing the right thing.
I should have listened to previous reviews regarding this casino. AWFUL AWFUL AWFUL multiplied by millions! Deposited $100 with a deposit bonus 100% yeah, that's fine but I did not want to be held back with having to wager 30 times before the funds are not restricted.
Lost the $100 and also lost the bonus $100. Yeah thats fine! It's a casino! It happens. Deposited another $100.
25% bonus with it. OK Thanks! Tried a different game and lost all the amount again. The games look great and the deposit via visa is instant. So 1 more deposit to try my luck before I can say good bye to this awful casino. Deposited $120 with what was suppose to be straight forward just like my other transactions. It was suppose to come with 50% extra bonus.
THE SERVER TIMED OUT!!!! Spin Palace took my deposit from my visa but has not landed on my spin palace account!
Contacted live help. The online help is no good. I'm still waiting for a reply as to when my funds will be sent back to me. They're answers are poor! Below is an excerpt from the end of the chat conversation.
Sam: Thank you for visiting. Please contact us at anytime. We are here to help. Good-bye.
Sam: To close this chat please select the orange "close" button on the top right hand side of the window.
Chris: "Chris I will be in contact with you as soon as I have a resolution for you " That is not an answer. It does not tell me a time nor a date you will be in contact with me
Sam: I cannot provide you with a time frame,
STAY AWAY EVERYONE!
This site is horrible with service and deposits will time out AFTER they have taken the funds from your bank account. Good luck and happy punting. Try to avoid this place. It isn't a palace.
The place is a con I won 5900 and after sending all my I'd and information they decided to tell me they can't pay me because of irregularities in game play how can u get irregularities from playing on the slots they then confiscated my winning and put my 100pounds back in2 my account I will b contacting the gaming commision and getting them shut down
ok where to start, gambling we all no some times you win some you lose. I did alot of homework with this casino ,taped alot of things that ar just not right, like iv seen the 2ed wheel on slot hit befor first ( help i think its on ur end) iv been playing at spin plal for 1m have not got anythink but i got some go vids where i put money on 1 thought to 35 and it went 36 , 36 , 0 , 36, 0, 0 it was lucky i tapping at the time (help i think its on ur end) The multi slots they must been the biggest scam flying around got the spin like 8 times in 1 day (went hard) in them 8 we didnt even get a 3 of a kind so we talking like close to 90 spins the only think i hit was my monitor there so much more go have a look your self you will see what i mean its a scam on the next lvl. lil test for u try win 4 hands in a row on blackjack( help i think its on ur end ) i say stay away far away they will rob you
Well, having only played about $10 I won a $24,000 jackpot. How could this be real I thought. Nah, so just kept playing. Then I noticed the chat button and pressed it to start talking live to someone wherever they were. I told them I had just won $24,000 in the Jackpot and was it real and they said yes. My heart was pounding cos I have never won that much money before in my life but thought it was just a scam. IT WAS NOT!!! You will be asked to prove your address, submit this document and that document, and perhaps a month to six weeks later you will receive your cheque. I did, as promised. Probably better to open up a visa credit card so deposits can be made within 48 hours. After I cashed the first cheque, my odds of winning went down considerably so expect to lose some money for a while after you have won. I think the system knows that you have won and will try to recup back before paying you well again. Just a personal opinion though … may not be true. As a person that lives in Australia, better odds and wins than on the pokies at the casinos!!!
A response to James.
This is exactly what happened to me. They confiscated my winnings of $5,000 for the same reasons. But earlier in the session, I already lost $2,000 and deposited another $500. I played the roulette and tried to withdraw the money, which I was told I cannot do unless the bonus funds which I was entirely unaware of , had some conditions attached to it. I was advised to play on the slots because, I was told it was faster–I have the transcript of my conversations with their live support. They reviewed my game activity and they did not find anything unusual about it. The encouraged me to gamble further on the slots, which I did even if I was too reluctant to lose back my winnings. I am very disappointed and I lost trust on the system. However, I intend to take this matter to ECOGRA after the mandatory 2-week period had passed. Please pursue the same avenue. ECOGRA must know about this 'irregularity' in my view.
Well I've lost a bit of money in the last few weeks you just can't win anything .I will be closing my account ASAP .
In my opinion this casino is a total con and should be avoided at all costs, In my 10 years in playing online casinos, I have won money and lost money, thats how it goes and it has always been fair, until i made the big mistake of depositing at spin palace casino on Saturday Morning.
So i depoisted £1,000 followed by £1,300 , I automatically got a " bonus " on both deposits, all i wasnted to do was place a few large bets at roulette, If i won great if i lost not so good, But i had these ridiculas wagering requirements where only 8% of my bet counted , In fairness whilst i didnt think it was very fair i guess its my own stupid fault for not reading or paying attention so i played on, I was playing large money on single numbers and had 1 spin where i just bet on red and black, Stupid i know but i was just messing about, anyway i though no more of this and then went onto slots where 100% of my wagering counted towards the bonus, i didnt want to play slots but had to meet the wagering requirements, anyway in the end i smashed through the wagering requirements with ease and withdrew the £5,000 i had accumalated, I had the normal E-mail ID which was no problem, However a day later i get an e-mail saying the following:
Following a review of your account, we have identified that you are in breach of the casino’s standard Terms.
Please refer specifically to the following clause:
Before any withdrawals are processed, your play will be reviewed for any irregular playing patterns. In the interests of fair gaming, equal, zero or low margin bets or hedge betting, shall all be considered irregular gaming for bonus play-through requirement purposes. Other examples of irregular game play include but are not limited to, placing single bets equal to or in excess of 30% or more of the value of the bonus credited to their account until such time as the wagering requirements for that bonus have been met. Should the Casino deem that irregular game play has occurred, the Casino reserves the right to withhold any withdrawals and/or confiscate all winnings.
Now this was due to the one bet, which didnt affect me going over the wagering requirements on roulette where i placed a bet on both red and black, I clearly deposited a decent ammount of money and was not in anyway playing to take advantage of their bonus
I strongly urge anyone to avoid this casino, In my opinion its a big con, Ive played with probably hundreds of online casinos and all of them untill now have been genuine and fair
I am of course seeking legal advice on this but who knows i think i have proabably just been totally ripped off, Now they expect me to wager this money again before withdrawing even my initial depoist which i have no intention of doing
Hello mate I'm gotta find out about something hope u can help!! I'm a member of spin palace Casion and I recently won and there rules r when u withdrew ur winnings thay go into a holding account!! Which I new about and fine with!!
Coz thay want u too reverse ur winnings bk too them!!
Anyways I withdrew 6000 pound on thursday.. I have photos of every win I took out!!
So anyways I played again and won more money!! So I msg them on live chat system Friday asking them when my funds b arriveing into my account (I have photo of that as well) so the spin palace member said well done on ur winnings of 10,000 pound!! And ur winnings will leave ur holding account in 48hrs at some point over the weekend!
So by Saturday the funds Sud have left there holding account!!! I won 20,000 in all and thay said I reversed it all but I fort that the funds from thursday would have left but thay kept them in there!! (I think u have to ask that to happen) and I dident ask them!!! So have got a case too fight!! Coz the funds did not have been there!! I fort that was overall balance showing as the 6000 plus Sud have been sent to my card!! Please advise me thank u
I won a few times with spin palace and that paid!! On one win I reversed most of my winnings. But I got down to my last 400 and I wanted to revers that but thay said the 48hr pending time was up so I couldn't reverse the 400!!
So This week I won 20,000 pound and reversed the lot I fill sick!! What I need too know is I withdrew 6000 on Thursday at 20:12pm and I officly add to wait 48hr for the 6000 to leave my account!!! I dident revers most of the winnings till Sunday around 19:30pm so why was my funds still in my account!! As I say I fort the 6000 would have left the holding account by then!! But that said I used them!! Can I fight this coz? I withdrew the funds and thay dident keep to there word and send them too my account after the 48!!! Surly thay cnt leave it in there!! And thay only give me a 100 pound good will jester!! As any 1 else had this problem? Coz that 6000 I reversed Sud have left the holding account and I would never have reversed it
DONT PLAY!
They give you a non optional bonus (Yes it sounds good you think) that you need to wager 30x to get a chance to withdraw any money and tons of the games you only get a little % of the bet you make towards the wager!
Bunch of scammers in my opinion write it on your front page.
So far I'm a bit iffy about Spin Palace, in total since I started playing i've wagered $1200 and last week won just over $18 000.00 I've chosen to cash out $16 000.00 that is obviously GREAT! I've submitted all my documents and received an email confirming approval and that my withdrawal will be processed next business day, which is today, the email also states that if you win more than 5 times of the lifetime deposits they will only pay you in increments of $4000 per week, I've been scammed by online casinos before so I thought I'd try my utmost to find out how to get past this, been on online chat 3 times since the email, the first time I spoke with someone who said it was casino terms & conditions and that there was nothing I could do about it but wait, the next day I thought I'd go online chat again and see if I could get a different casino rep. this time I spoke to someone who said that if I had my winnings paid back into my visa I used at the casino I'd get $4000 every 48hours, obviously I thought that was much better, well today I thought I'd go on one last time to confirm, I got the same person i spoke to the first time who was not too helpfull and kept referring me to the casino terms & conditions, i mentioned to him that the terms state that it is up to management discretion to do this and that I'd like to speak to a manager he wouldnt help and said they wouldnt be able to assist me either. I explained what I was told the previous day but was told that he didnt know where this person got the info he gave me. I am now really confused and unsure, lucky I copied & pasted the last 2 chats that prove the person saying every 48hrs and then the contradicting chat. I dont know if I should send them an email and copy & paste the chat for them to see or do i just wait???
I just want to check if other people are actually winning on this site. I know that you play at your peril and are not gaurenteed to win. I have been playing for 2 months now ( returned after a year) I play 20 per day and play break the bank again. In the period mentiond I have had small wins but never any withdrawls. Maybe once I got up to over 100, and made a withdrawl. I just want to see if I am maybe playing the wrong games. The other games are Centre court and Avalon.
Brendan, you can rest asured that if you’re entitled for any winning at Spin Palace then you will get it. It’s no bogus site and I consider it to be among the better online casinos out there.
People stating otherwise are either sore losers or (worse) people who didn’t even care to read the terms before betting real money.
I’ve been a player there for over 6 years and never had a problem getting my money.