Tangiers Casino
Tangiers Casino Review
Launched in 2016, Tangiers Casino is based on a large city in Morocco. Some will also recognize this name from the fictional casino in the 1995 film Casino.
You won’t be greeted by Robert De Niro or Joe Pesci at the online Tangiers Casino. But you will see a sleek design that features beautiful dealers on the homepage. Does this inviting atmosphere warrant playing at Tangiers?
Is it worth a try? Find out as we cover Tangiers’ promotions, loyalty rewards, games, downloads, banking options, and customer service.
Tangiers Promotions
Any information on promotional offers is current at the time of writing and may be out of date. More current bonus information can be found in the bonus area on this page.
At the time of this writing the welcome bonus breaks down into four parts, rewarding players on their first five deposits.We like how some of the matches increase as you get deeper into the welcome bonus. This differs from many other casinos, which offer a lower match bonus on the second deposit and beyond. For more details on the first deposit bonus, please consult the bonus section above.
Tangiers has revolving promotions, so the ones we discuss now may not be available in the future. But at the time of this writing, they also have a New Players €1.000 Tournament .
Loyalty Rewards
Tangiers has a loyalty program that offers VIP rewards on a regular basis. Players start at the bronze level and move their way up to the silver, gold, platinum, titanium, and master levels. As you move up the ladder, you’re eligible for more bonuses, exclusive tournaments (like Master roulette), and a personal VIP host.
Tangiers Games
This casino features several software providers, including Betsoft, iSoftBet, Microgaming, Pragmatic Play, and ViG. This means that you’ll have access to hundreds of games from some of the top software providers. This is especially the case with Betsoft and Microgaming.
Betsoft bills themselves as the leader in cinematic 3D gaming, and they prove it with their outstanding slots. A few of our favorites include Birds!, Charms & Clovers, Fa Fa Twins, Fire & Steel, Magic Shoppe, and The Angler.
Microgaming offers a massive library of over 700 casino games. They also have the biggest online progressive slots game in Mega Moolah. This slot has paid out a jackpot worth over $20 million in the past. Other Microgaming slots worth mentioning include Avalon, Battlestar Galactica, Bill & Ted’s Excellent Adventure, Bridesmaids, Game of Thrones, King Cashalot, Lord of the Rings, and Major Millions.
Pragmatic Play had issues in the past over offering faulty games. However, their old owners went out of business and a new company purchased them. So hopefully this clears up concerns over the addition of Pragmatic software.
Download and Registration
Tangiers Casino is available through Flash play on PCs and Macs, as well as mobile play through Android, iOS, and Windows Phone devices.
Tangiers restricts the following countries and territories from real money play here: Afghanistan, Guinea-Bissau, Somalia, American Samoa, Haiti, Angola, Hong Kong, Sudan, Iran, Syria, Burundi, Iraq, Tajikistan, Cambodia, Israel, Turkey, Chad, Libya, Turkmenistan, Chinese Taipei, Martinique, United States of America, Congo Republic, Monaco, US Virgin Islands, Democratic Republic of Congo, Myanmar, Uzbekistan, Eritrea, Netherlands, Venezuela, France, North Korea, Yemen, French Guyana, Philippines, Zimbabwe, Guadeloupe, Puerto Rico, Guam, Singapore, Bulgaria, Italy, Romania, Denmark, Ukraine, United Kingdom.
Banking Options
You can use several major payment methods when depositing at Tangiers. Deposits can be made through Visa, MasterCard, American Express, Maestro, Neteller, Skrill, EcoPayz, CashLib, and Paysafecard.
Customer Service
Tangiers offers 24/7 customers support through email and live chat. Going further, the representatives will quickly answer your inquiries and issues through the chat feature. This is at least some comfort to players who are worried about Tangiers’ bad reputation floating around.
Verdict
The one thing we recommend is taking it easy on the welcome bonus. A 80x wagering requirement applies on the bonus money. This is a very high obstacle.
Tangiers does have plenty of great games. They also have a solid loyalty program and big casino tournaments.
If you like this casino, then it’s worth making a small deposit and seeing how Tangiers treats you when it comes time to withdraw money.
Tangiers Casino Player Comments
I have been waiting for my withdrawal since the 1st of March and they have asked for my bank details twice, not sure what they did with them the first time. I then needed to provide more documents for validation which took about an hour of arguing because apparently security could not read the clearly printed address on my phone acc. Was then told will take up to 5 business days. Then I noticed that the money is back in my casino account and they have apparently chosen me randomly for more validation. 12 days later I still can’t have my money.
Hello,
We hope this message finds you well.
We have checked your account and withdrawal, and the Accounting team informed us that you confirmed receiving the payment as well.
We hope that you have enjoyed your winnings to the fullest and we are looking forward to seeing you online, where your Account Manager will be ready to get you the best deals and tell you all about the newest tournaments and promos.
Kind regards,
The Tangiers Casino team
I created a new player account on Tangiers Casino. I reached approximately $120 using their welcome bonus, and after playing a while, my balance was at $80 when I decided to contact customer service via chat to ask where I can view the status or progress of my wagering requirements. Chat told me to contact their security team, whereby my account was locked with no explanation. This is my first time registering on their site. I do not use multiple accounts, etc. I think I reached their playthrough, but they didn’t want to pay me, so instead they locked my account for “inconsistencies”, which they did not provide nor could point out.
Hello,
We hope this message finds you well.
For any information regarding the status of your account, please contact our Security department and our colleagues will get back to you as soon as possible.
Kind regards,
The Tangiers Casino team
A quality establishment that sems to have been around for ever. I have been playing Tangiers for 5 years and there is never any surprises when I cashout, even if they take a bit longer for my country. Liking the new Races promo which allows me to compete at slots with other players for cash.
Hello,
We are happy to hear that you liked the Races, we are adding new and exciting ones all the time and we hope that they will all get you lots of winnings and withdrawals.
Enjoy the games and don’t forget to come on chat for the best deals and promotions, we are online 24/7.
Kind regards,
The Tangiers Casino team
1. I deposited on 30/11/2017 75EUR (25EUR and 50EUR).
2. I asked from the Live Chat to remove all the bonuses before I play which they nicely did.
3. After I lost on my first deposit, I deposited 50EUR and again the same as point 2 occured.
4. I played roulette and I accumulated a balance of 108.4EUR .
5. Once I exited the roulette, my balance went down to 58.40EUR
6. I called the customer support but unfortunately, the guys on the phone where at least not capable of helping me and they started saying that I used the bonus and thus my bonus went down. But when I asked him to check the audit trail of the forfeit of bonus and the actual time that I played they could not and they told me to speak with Live Chat. During my second time that I called they hang up!!!
7. I spoke with the live chat and a guy named Tom told me that my balance on their screen showed 108.4 and he asked me to clear cookies/cache because that might be the reason (I found it strange but I tried and my balance was still 58.40EUR).
Hello,
We know that we discussed on this matter at the moment when it happened, but we happened to find this post as well and wanted to make sure that everything is clear.
We have checked your account and found that on the 30th of November, the balance you left on your account was indeed 108.40 euros.
On the 1st of December you found the same balance in your account and you started playing from it as well. You played Roulette and your first bet on December 1st was 58 euros, leaving you with a balance of 50.40 euros. If you check the screenshot that you sent us via email, you will find that the line where you can see the 58 amount is marked with Casino Buy In, which is the name we are using for Casino Bet.
We also noticed that our colleagues on chat recommended you to clear cache and cookies, as they could see the correct balance on our end. We understand it might be a little frustrating, but just to rule out any connectivity issue that might delay the update of information on your end, it is necessary to do this as well. Just as well you can try the site from an incognito browser.
Just to make sure that there was no visual desynchronization, we have added the 50 in cash to your account, and should you decide to give the games another try the amount will be there, cashable, waiting for you.
For any concerns you might have or any other questions, please let us know and we will look into it right away.
Kind regards,
The Tangiers Casino Team