Opened in 2011, Trada Casino has gained more and more attention in recent years. They even won a customer service award, which we’ll cover later.
Reputability is the name of the game here, and Trada’s slogan is “Fun, Fast, Fair.” We have to agree with this sentiment because it’s fast to play the games here (no account required), and, based on limited complaints, they maintain a sense of fairness throughout the industry.
Another good thing about Trada is that they feature several different software providers, including Evolution Gaming, Microgaming, NetEnt, iSoftBet, PariPlay, Playson, and WMS. This is more than enough different providers to give you different looks when playing here.
Now that we’ve established how Trada Casino has some likable qualities, let’s see how the rest of this casino’s aspects rate.
Any information on promotional offers is current at the time of writing and may be out of date. More current bonus information can be found in the bonus area above.At the time of this writing, the Trada Casino welcome bonus consists in free spins upon your first deposit.
In addition to the welcome bonus, Trada also features an Adventure Calendar that offers a number of promos. At the time of this writing, all we see on the Adventure Calendar is several offers for free spins when you deposit £/€/$20. This isn’t the most-inventive lineup of promos we’ve seen, but it’s at least something.
One more promotion is cashback, which is given when you deposit using code CB100. This earns you 100% cashback on your first deposit up to £/€/$500. For all subsequent deposits, use code CB25, which qualifies you for 25% cashback up to $800.
You must email Trada Casino before being eligible for loyalty rewards. The contact form asks you to submit your name, email address, favorite type of game, and if you like to play with bonus funds. Other than the contact form, no information is given about when you’ll be approved for the VIP program, or what’s available once you’re a member.
One thing that we like about Trada’s games section is how well organized everything is. Not only are games divided up by categories, but also by the providers that make them. Speaking of the categories, you’ll find slots, table games, and a live casino.
We count hundreds of slots games, which is definitely a good thing for variety’s sake. Our only wish is that the slots were displayed in more than 2×2 tiles (mobile) and 3×3 tiles (PC) because it’s hard to sift through all of the titles. Still, we can’t complain about the great slots selection offered by Microgaming, NetEnt, Pariplay, and WMS.
Available ways to play at Trada Casino include instant play and mobile devices. You click the Register button on the homepage to get started. The registration process asks you to enter your name, date of birth, gender, country, address, city, phone number, email, username, password, and currency.
Trada Casino is licensed by the UK Gambling Commission, so they restrict some countries and territories from playing here. These include the following: Afghanistan, Algeria, American Samoa, Belgium, Cayman Islands, Denmark, France, French Guiana, French Polynesia, Iran, Iraq, Israel, Italy, Japan, Laos, Libya, Martinique, Nigeria, North Korea, Pakistan, Poland, Saint Pierre and Miquelon, Saudi Arabia, Singapore, South Korea, Sudan, Tunisia, Turkey, Wallis and Futuna, and the United States.
Deposit options at Trada Casino include: Bank Wire, MasterCard, Neteller, Paysafe Card, Skrill, Sofortuberwaisung, Visa Electroni, Visa, and Ukash. Withdrawal options include: Bank Wire Transfer, Debit Card, Neteller, MasterCard, Skrill, Visa Electron, and Visa.
You can reach Trada Casino support through email and live support. Note that live support is only open between the hours of 9am and 11pm GMT.
Trada proudly displays on their website that they won the Best Customer Service 2016 award from industry watchdog Casinomeister. We’re not sure what the criteria is for this award, but the latter is a highly respected affiliate site. Looking around the internet, we haven’t seen many complaints about Trada Casino. The main thing we see are minor issues involving no filter for jackpot games and live chat not opening until 9am.
Once again, we think that Trada Casino does a good job of living up to their slogan, which is Fun, Fast Fair. Not only do they have highly rated customer support, but it’s also quick and easy to play their games.
Speaking of which, Trada has a really good lineup of games from several different software providers. And what’s nice is that you don’t even need to create an account to start playing.
The only downsides that we see to Trada Casino include their customer service hours and wagering requirements. You have a 14-hour window to reach customer support, which isn’t bad. The 25x the bonus + deposit wagering requirements also aren’t terrible. It’s just that the support operation hours and bonus wagering requirements aren’t great when compared to the industry.
Overall, though, Trada is a quality online casino with plenty of games, decent bonuses, and good customer support.
Please note: New Trada Casino customers Only. 18+. T&Cs and Wagering Requirements Apply. Game contributions may vary.
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