Malta’s Lotteries and Gaming Authority (LGA) has announced the suspension of WinerGame Limited’s category 1 remote gaming licence LGA/CL1/730/2011 without disclosing the reasons behind the move.
The LGA has directed WinerGame Ltd. to suspend all gaming operations, cease to register new players, not take any further deposits, not offer any games falling under the Authority’s licence, provide registered players access to their accounts, settle all players’ dues and remove any reference to the Authority from all unapproved websites.
The authority urges players who believe they have outstanding payments due to them to send an email to firstname.lastname@example.org with the following information:
1. Name and Surname;
2. Registered Address;
3. Date of Birth;
4. Copy of Passport or ID Card;
5. Telephone Number;
6. User Name; and
7. Screenshot of Balance or any pending Cash Outs (if not available an estimated balance is to be submitted).