The UK Gambling Commission has reminded new Licence conditions and codes of practice (LCCP) along with new standards for the complaints process (ADR) are now in force as of October 31, 2018.
The new LCCP can be accessed here and the alternative disputes resolution (ADR) here.
In addition, the UKGC is inviting comment from consumers, gambling operators and members of the public on proposals to strengthen age and identity verification for online gambling. The proposal aims to further protect children and ensure fairness and safety when gambling.
Access it here.