Casino.com
Casino.com Review
The perfect Domain in this industry – Casino.com. It started as a gambling advertising portal in 1997 and has been converted to an online casino operation in 2007. Today it provides players world-wide an array of Playtech casino games to choose from.
Casino.com is licensed and regulated under the jurisdiction of Gibraltar. Casino.com uses a Random Number Generator for all online casino games, and all payout ratios are displayed on the site. The casino has a multilingual customer support team and a wide array of different payment options.
Casino.com players can rest assure that their personal information will remain private and 100% secure. As the casino is regulated by Gibraltarian regulations, which have some of the strictest gambling regulations, the government frequently audits this, as well as all other licensed casinos. Casino.com is powered by one of the leading online gaming software providers, Playtech, which has a top rated reputation for excellence.
Players at Casino.com can choose two different versions of the games. All games are available in the download version, with a large number of games being available in the flash version, which allows players to play the games immediately without having to download and install the computer software.
The casino software and website is available in over 20 different languages, including: English, French, Italian, German, Dutch, Scandinavian languages, Finnish, Spanish and others.
Casino.com Bonuses and Promotions
Any information on promotional offers is current at the time of writing and may be out of date. More current bonus information can be found in the bonus area on this page.
At the time of this review (july 2011) Casino.com offers new players a great 100% Welcome Bonus up to $200. When a player makes a first deposit the bonus is added to their casino account. Casino.com also offers a reload offer every Tuesday. The reload bonus, awards players a 25% match bonus up to $750. In order to receive the reload bonus, players need to make a minimum deposit of $50.The promotions range from cash prizes, to loyalty point rewards as well as vacations and tournaments. Players can also use their accumulated loyalty points to be redeemed for cash to be used for the games.
Casino.com Game Offerings
As Casino.com uses Playtech software, it is able to offer over 200 games for players can choose from. The casino offers a wide array of different games, including classics like Roulette (American and European), Blackjack, Keno and others. There is also a large selection of slot games to choose from, anything from slot games like; Crazy 7’s, Reel Classic 5 and Party Line, as well as newer games like Marvel’s Iron Man 2, The Hulk, Fantastic Four and many more.
Casino.com updates its list of games on a monthly basis, with the newly released games from Playtech. It also offers some of the highest online progressive jackpots like; Beach Life, Gold Rally, Magic Slots as well as others.
Players looking for poker games will be happy to find many poker options, with 20+ Video Poker games to choose from as well as games like Pai Gow Poker and Sic Bo. The casino offers live games as well, in which players can play their favourite casino games with a live dealer.
Deposit and withdrawals
Players can choose from many different deposit and withdrawal options at the casino. They can choose to use anything from a major credit card like Visa or MasterCard, e-wallets like MoneyBookers, Neteller, Click&Buy and more. There is also an option of using a wire transfer, however there could be a processing fee involved and it takes a few days to appear in your account.
Casino.com Customer Support
Casino.com offers round the clock customer support. Players can contact customer service 24/7 with any question. The support team offers multilingual assistance, and can be contacted via telephone, email or by using the live chat option in the website. Customer support can assist players with everything from technical issues, to issues with your account as well as any possible problem that may occur with withdrawals and deposits.
Verdict
Casino.com has a good reputation, customer support and an ever expanding repertoire of casino games. On the software side of life it can´t offer anything spectacularly new beyond the known Playtech games but that certainly shouldn´t be a reason not to give casino.com a try. If you like Playtech (I bet you do) then you´ll definitely like casino.com.
Casino.com Player Comments
I made a $50 deposit here with free spins daily I managed to play two sessions and received an email wanting papers.I did not make any attempts to withdraw money.They gave me 7 days to comply or they will close my account. For no reason they did this I refused to send them anything and I know it was just a attempt to make sure They had my money and now they discourage me by wanting papers.They are not a honest casino and if you don’t want to throw away your money stay far away from this casino.I have been playing for more than 10 years in different casinos and this is the first time My personal information has been asked for unless I tried to make a withdrawl.I did not win anything and was just having fun playing my free spins then they want papers.Never again and I contacted my CC holder to disput false charges as this casino did not honer there bonus
I’ve tried a few online casinos and play the slots, black jack and roulette.
Generally I lose as I believe anyone who gambles inevitably does.
I tried casino.com because they were giving large bonus cash on deposits.
I deposited $250 and got another $400 bonus cash.
I only gamble 25-50cents max a press on slots and lost $650 in only a few hours of playing. Maybe got 3 bonus spins but never won anymore than a few bucks.
Made 2 more deposits of $150 and again maybe got 3 more free game spins.
Seems like you get a free game round every $100 or so which pays back maybe $10 tops.
Do not play casino.com as there games have a lower pay rate than others I’ve played even though they swear they don’t.
I was playing on a slot machine and the bonus occurs, but the game kept loading. WHile my connection is always stable. After contacting the support, they didnt have any solution. The only thing they could offer is 10 euro in my account. This is not a proper compostaion for a bonus game at 1.25 bet. I’ve played quit a lot here in lost around 6000 euro’s.
I deposited £10 and accepted the bonus they offered me, I played the slots and came up to around £200 but as i had accepted the bonus i had to continue to play until i had wagered the bonus 40 times. which i eventually did and had around £90 left. I decided to withdraw my winnings but got a small print stating that i only could take out £80. Fine! no problem! Two days later i get an email saying that i broke their terms and conditions as i put 2 large bets, thus all my winnings will be lost but i can withdraw my £10 if i send my ID. I am just glad that i did not waste more money or time on this scam site and i Urge everyone to stay far away from them.
Unhappy with the service from casino.com. We got the free welcome bonus of £20 and played through the £600 minimum bet requirements with it. When we tried to withdraw the maximum £100 we got the impression they were looking for any possible reason to decline it. They found a loophole in the way the Ts and Cs were written and that was it; ‘sorry can’t help you’.
I don’t trust them and shall not be using them every again in the future; I shall be warning all my friends and relatives.
Casino had a technical fault. which meant when the dealer busted i got paid out as “push” so i only got my stake back. Also several hands i hit BJ and only got paid back my stake.
Complaint made to customer service. 3 days no reply. Got them on live chat for the umpteenth time only for them to say, “i am speaking to IT please wait” 1 hour later they are still waiting on IT.
The game wasn’t stopped it is still available to play and its broken. I have screen shots of the hands they didnt pay correctly.
No refund has been offered by them.