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Told me I could refer my wife and daughter as long as they had their own accounts, we complied, accounts were funded using joint bank accounts which they said under my own account is not a problem, but now that my wife and daughter have won some money, all of a sudden they told my wife at first she broke the terms and conditions, and then in the same conversation could not say what condition or term she broke, they refuse to verify my wife and daughters accounts even tho we have complied and provided every document possible, between my wife and daughter, 10k sititing in their accounts they can’t touch, plus out the window goes the money they deposited with absolutely 0 for answers
I joined and got verified electronically was able to deposit straight away so far do good I then won and was able to withdraw to my bank still very good ….. I then deposited a number of times and won 1000 which I withdrew but got a message from mr green then decided I needed to verify my account which I understand from the law once your account is verified electronically they can’t ask for more ID I sent my bank card and bank statements of proof of address still they want photo ID which I have told them several times I dont have they wont releases my 1000 until I send id I dont have
Top class casino with top class service and games. All the software providers are at Mr Greens, and they are generous with their payments and bonuses. Quick cashout and low min. withdrawals.
I second that. Have been playing in countless online casinos. THere are only a bunch I regularly return to, Mr Green being one of it. Customer service is the best and so are the games.
This is the best site for me I played with 20 freespins made 4 dollar played blackjack and won 160 dollars. Ididnt believe it so i checkout 100 dollars, 2 days later they ask my adresspapers and a photo of my paspoort. 2 days later in got 100 dollar without having aan deposit
So for me 100% trustfull
I signed up and deposited £10 without taking a bonus. sent verification details but due to my sight problem when i signed up i got a letter wrong in my name and my account is now locked even though documents sent were accepted. Be aware if you make a slight mistake due to eyesight problems then MR Green will disciminate against you which is acainst the law and block your account
All online casinos are very strict when you´re asked to provide accurate info. Once you get it wrong you will always be running the risk of having your account locked. Mr Green didn´t exactly invent that. And as you admit, it´s your fault after all. Mr Green (and all other online casinos) do have the right to lock a player’s account for these kind of reasons.
I think Mr Green handles these matters the same way all other casinos do but still beats them all in customer service and games.
mrgreen rocks big time. I spent too many years throwing money at other casinos and left this one out for no reason. Now that I decided giving it a try I realised how much I have been missing out. Instead I have been stuck with terrible Playtech casinos and no positive results whatsoever.
not too lucky lately but certainly a very happy mr green player. The bonus is poor though but they make up for it with the rest.
one of the greatest casinos i’ve ever had the pleasure of experiencing
Def one of the better casinos i’ve played at too. I agree with Marcus (May 6) pretty much on everything.
The bonuses were just OK, but the games, payouts, and interface were all top notch.
I’ve only played here for about 3 months, but I have no interest in leaving anytime soon!
Mr Green is hands down the best online casino I played at. I had them all but no casino can beat this customer service and games Mr Green offers. ONly the bonuses are IMO sub-par.
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