Since being launched in 2013 by CZ Trading Limited Casinos, Dr Vegas Casino has received rave reviews. Upon first glance, potential reasons why include their large number of software providers, a good interface, and prestigious licensing.
Beginning with the software providers, Dr Vegas offers games from 2 By 2 Gaming, Amaya, Bally, CZ Games, Electracade, Leander Games, Microgaming, Nyx Interactive, NextGen Gaming, Play’n GO, Quickspin, and Talarius2.
This casino is licensed by the UK Gambling Commission and Malta Gaming Authority, which are two of the most-respected gaming jurisdictions in the world. But as we’ll cover later, this doesn’t always mean that a casino is perfect, as is the case with Dr Vegas.
One more thing worth mentioning before we continue is their interface, which, much like Las Vegas, features plenty of neon and flash. But the thing we like is how Dr Vegas does all of this without cluttering the interface and making navigation difficult.
Now that we’ve covered the basics, let’s take a look at Dr Vegas’ promotions, loyalty rewards, games, registration, banking options, and customer service.
At the time of this writing (!) the welcome bonus is worth up to £2,200. The bonus breaks down over your first five deposits, which you can see below:
1st deposit = 100% match bonus up to £500 + 100 free spins.
2nd deposit = 75% match bonus up to £375.
3rd deposit = 100% match bonus up to £500.
4th deposit = 75% match bonus up to £375.
5th deposit = 100% mach bonus up to £500.
Wagering requirements on the bonus are 40x the deposit plus bonus amount, which is right in line with the industry average.
Other promotions at Dr Vegas at the time of this review include: 20% cashback every Friday; 10 free spins to every logged-on player when somebody wins £2,000+; and reload bonuses ranging from a 25% to 500% match.
Dr Vegas features a loyalty program with 5 different levels. Everybody begins at the Bronze level as soon as they make a deposit and start playing for real money. From here, you can start working your way up the ladder, which gets you closer to cashback, lower bonus wagering requirements, free spins, and special rewards.
Assuming you can work your way up to the Diamond level, you’ll receive 20% cashback, free spins, and no wagering requirements on the bonuses.
With the type of reputation that Dr Vegas has, we expected a larger slots selection. And while they have 120+ games right now, this isn’t as many as some of the other top online casinos. The good news, though, is that you at least experience a number of different styles thanks to all of the providers.
We only see a handful of table games and a live casino. The latter features the basics like live baccarat, blackjack, and roulette. Overall, we’re not thrilled with the number of games that Dr Vegas offers, but the selection isn’t bad either.
Dr Vegas features a couple different signup prompts on both their mobile and desktop homepage. Upon clicking this, you’ll be taken to the registration section, provided you’re from an accepted country.
Restricted countries and territories include the following: Afghanistan, Albania, Australia, Azerbaijan, Belgium, Bulgaria, China, Croatia, Czech Republic, France, Hong Kong, Hungary, Iran, Iraq, Ireland, Israel, Italy, Japan, Latvia, Malaysia, New Zealand, Norway, Portugal, Romania, Russia, Serbia, Singapore, South Africa, South Korea, Spain, Sudan, Switzerland, Thailand, Turkey, Ukraine, and the US.
You can make deposits at Dr Vegas with Maestro, MasterCard, Neteller, Paysafe Card, Skill, Ukash, Visa Delta, Visa Electron, and Visa. Withdrawals can be made through Cheque, Maestro, MasterCard, Neteller, Paysafe Card, Skrill, Visa Delta, Visa Electron, and Visa.
You can reach Dr Vegas customer support through email and live chat. We initially had some trouble seeing the Help section because the tab is so small.
As mentioned in the introduction, Dr Vegas has a good reputation in the industry. That said, we’re a little surprised to find so many complaints about them. Reading AskGamblers, we see multiple complaints about slow withdrawal times. Another player complained that the casino took unauthorized money from their account. It’s always hard to tell the validity of complaints since anybody can post online. But the slow cashout thing seems to be a persistent issue.
Our favorite things about Dr. Vegas include their interface and variety of software providers. We count 12 different software providers, which offers you many different looks. The interface is flashy, just like you’d expect from a casino with Vegas in its title. Yet, the interface isn’t so flashy that you won’t be able to figure out the navigation.
We won’t call the mediocre game selection a downside. But we expected more from a big name like this. The other concerning thing about Dr Vegas is that there are numerous complaints about their ability to process cashouts. We’ll assume that this isn’t a serious problem, given the UK and Malta licensing. But it’s still worth noting nonetheless.
update: According to Dr Vegas the slow payment issue has been resolved after moving to a new payment gateway. The new gateway now provides almost instant withdrawals.
Taking the good and the bad, we rate Dr Vegas as an above-average online casino that gains additional value if you appreciate good interfaces.
