JackpotCity Casino
3.8/5
Very Good
For more than 20 years, JackpotCity has not only offered a variety of slots and casino games including video poker and scratch cards, but also a number of benefits and promotions for their loyal members. The site allows users to navigate through all the sections easily from the home page with its flamboyant decorations of the most notable buildings in the world – all in one same place: JackpotCity.
As visitors scroll down the main menu, they will find different progressive jackpots from slots as well as animated trailers of the best titles. They will also get familiar with the casino’s offerings which includes live table games, trusted banking methods and quick links that take players to different sections of the site with just one click. Other casino features worth mentioning are its exclusive 24/7 support and FAQ site, the JackpotCity blog with the latest casino news and the different language options.
JackpotCity casino owns a Malta Gaming Authorities (MGA) license and certified by eCOGRA, an independent testing agency aims to ensure a safe and fun environment for players since 1998. With more than 500 games which can also be played on mobile devices and with millions of dollars up for grabs, JackpotCity is a solid option for committed bettors.
One of the main reasons why online players choose JackpotCity is thanks to its variety of bonuses and promotions. As with many other online casino sites, new members will be able to redeem a Welcome Bonus that rewards them for their first deposit into their account. In this case, a bigger bonus can be claimed for free in the form of 4 different deposit bonus – each for their first four deposits at the casino.
At the time of writing, players who make their very first deposit by using any banking method will double their initial amount with the each one of the four 100% match bonuses that give them more playtime as well as chances to win! Another advantage of this particular promotion is its low minimum deposit and immediate claiming time that allows players to enjoy their favorite game right away. All offers must be claimed within 7 days after registering the amount.
In terms of promotions, it just takes one initial deposit for newbies to redeem the first Welcome Bonus that duplicates their funds and adds 100 free spins so they can try out all the top-notch slots available at the casino. Promotions are divided into 3 main categories as follow:
Other exclusive promotions for regular players include a Daily Deal whose reward amount is based on their gameplay and changed from day to day. Because of its variance in the bonus amount, players are encouraged to come back regularly to check what promotions are available every day. Additionally, bettors can take a spin on the Bonus Wheel in order to collect amazing prizes in the form of free spins, cashback offers and more.
Perhaps the most seek-after aspect of JackpotCity casino is its collection of hundreds of original slots and other table games which can be accessed easily after signing up with an account. More than playing for mere entertainment, online casino aficionados can also wager on their favorite titles for a chance to hit any of the large jackpots available: whether they are looking to relax with a free game or playing the chance of winning big payouts, JackpotCity members are unrestrictive on how they want to play.
Members have at their disposal a large variety of titles powered by Microgaming, one of the biggest and most recognized providers in online gaming. Its advanced software also allows players to access their favorite titles via mobile devices such as iOS, Android, Windows or Blackberry smartphones or tablets.
The most popular slot titles at Jackpot City include ‘9 Masks of Fire’, ‘Avalon II’, ‘Book of Atem’, ‘African Quest’, ‘Book of Oz’ and ‘Wheel of Wishes’ – all of which pay out generous rewards while bettors immerse themselves in the game’s story and plots. Additionally, these modern slots feature realistic graphics and sound effects that characterize them above other less stylish online casinos.
Bettors with a taste of the more classic casino table games can also take part against live dealers, where they can experience the thrill of being successful against a real person in baccarat, roulette and blackjack. Moreover, the chat button allows players to interact with the dealers and other players at the table to make it more fun.
JackpotCity puts at their members’ disposal a list of trusted banking methods that use the latest SSL (Secure Sockets Layer) encryption technology to ensure all funds transactions are safe within the site.
Options for both deposits and withdrawals include Skrill, MasterCard, Visa, Interac, iDebit, Trustly and Neteller. While deposits are almost immediately processed for members to start playing their desired casino games, withdrawals might take a bit longer depending on the payment method selected.
Jackpot City players can reach out for help in different ways within the site. First, members are advised to click on the FAQ guide where they will find the most common questions among users including bonuses, banking methods and much more. Then, if they can’t find their solution, they can choose one of these 2 options:
Live chat: By clicking on the “Live Chat” button at the end of each section of the site, members will get in touch with a real-life representative who will try to solve all issues in real time.
Email support: If players can’t find a way to solve their problems through live chat, or don’t mind waiting a day or two for their solution, they can also reach out via email.
With JackpotCity Casino, players from all over the world can join the fun and play for the chance to hit the immense jackpot that’s always featured at the home page. Additionally, the site is available in many different languages which allows a more personalized experience for everyone as they play their favorite slots and table games available at the casino.
Not only that, but the site also features an array of promotions and safe banking methods that will ensure the satisfaction of all players who sign up for an account. Moreover, members can also find entertainment while reading the JackpotCity Blog which features tips and tricks on how to make the most out of their casino experience.
Please note: New JackpotCity Casino customers Only. 18+. T&Cs and wagering requirements apply. Game contributions may vary.
JackpotCity Casino Player Comments
In my case ive actually won and won quite a substantial amount. Ive put in around $500 and pulled out nearly $7k worth and most of it in the last few weeks.
The batman knight with the huge 4mil jackpot on 2cents at $6 bet goes down quite nicely as well as the GOT one.
One thing that does suck is even though I deposit using my CC I cannot withdraw with it and need to wait for a cheque, Which lets be honest isnt a first world problem.
If people think that JPC has bad payout I would love to see some others which claim to be better.
Did u get your winning?
I had heaps of problems with this site and I hadn’t, deposited a dime,login errors password lockouts and errors trying to deposit money in my account
Ran into a lot of errors here. Not sure if it’s just me or not but it appears other have the same issues. I can’t really play a whole ton here w/o getting errors on my phone, ipad, or computer. I had high hopes but sadly it wont work for me.
I’ve been reading these reviews and should have read them before my first of many deposits. A few weeks ago I deposited 200 bucks. Which was to be 150% match and a whopping 40 free spins on Avalon. I have yet to receive either. Of the two hundred I deposited I did manage to miraculously win a hundred. Then locked out of my account. So I finally called after the many emails and chats that didn’t work the person I spoke with was not very fluent in English. No big deal ,but to basically calling me a liar. Of the three hundred I had in my account. Sixty had been placed in the bonus account. So my three hundred was now two fourty lol. I decided to play a little. Twenty minutes later. Empty. What a shocker.
Amazing pay out within 5 days only , i used to win a lot on slots but recently am keep loosing no matter how i try , dont take the bonus offer at all because you cant withdraw in the same moment .
How do u get paid?
How do you get paid out?
I deposited $20 last week and ended up winning $5000! The only trouble I had was sending in documents to verify it was actually me! So hopefully I’ll see the winnings in my account in the next few days :)
Which game did you play? I always deposit around 20$-30$ but i never won a thing!!
Did u receive your payout?
Wondering if you actually received your payout? Im very skeptical to play worried that if I win they wont pay me.
Made my first withdrawal… 10 days later and still waiting. The comments i got from staff on the phone include: “i dont think you need to provide any other information” and “it shouldn’t be too long” seems that neither of them have any idea… useless!
Update- received communication from them today saying it will be 3 to 7 days from now.
I’ve played JPC for several years and have noticed a consistent, steady decline in payouts. Perhaps the reason is less people playing on the site.. A positive is that I’ve never had issues with payouts. If I withdraw on a Sunday it’s usually in my account the following Thursday.
I haven’t got a bad thing to say so far they have been brilliant I’ll be staying with them
First time I have ever online gambled I deposited money using my bank transfer option, I played one night first time ever, packpot city, and all slots casino, desppsited $600 at one and 300-400 at tje other site,cashed out 2300ca between both sites, and now my accounts r closed and their confiscating my money is what I was told in an email. the check was to be mailed to me!! Is that legal? If there’s anyone that is going through similar situation, any advise on taking legal actions towards this casino?
Why they are confiscating? Have u got ur einnings?
the way I understand is if you deposit $10, they will multiply that by 50. so, $10×50=$500. You then have to win $500 from your $10 AND bet it all back to meet the “minimum play through required” to pull out any winnings, if any
I use to play at Jackpot City Casino but stopped as their payouts were minimal. After a couple years I thought I would give them another try and now their payouts on games is even worse. I will never deposit at this casino again in my life, I will stay at the casino’s that actually let me win sometimes rather than a casino that only takes and not gives any back. Totally unhappy!!!
This casino is a total rip off and trust me, I've gambled at many. They gave me a 100% bonus match after I had left for over a year. I deposited a few hundred dollars and went through it in no time. I signed in again a few days later and deposited more money but didn't win anything. Anyway, about a week later I signed in again only to find that they were offering me the same 100% bonus match again. I thought I would give it another try so I deposited $200. No bonus went into my acct however so I went on instant chat. I explained what I was waiting for and was asked to please wait. After waiting for 15 minutes Pam came on and said "No, I don't have a bonus match. I told her it was on the main screen, right when I sign in. She says to me….to go check again and to take a screen shot of it. Well yes, guess what? I went back on the main screen and it was of course gone. I emailed them to tell them what happened and they offered me $50. I told the to stick it where the sun don't shine and deleted the casino. They basically called me a liar, but I absolutely guarantee you, I read what I read. It was there.
I am playing in jackpotcity casino almost a year . customer support is terrible (same the bonuses) , i have played over 2500 euros and never win . Generally i dont recommend this casino . I play in other casinos with microgaming games and the payout is much much better .
Played slots at JackpotCity for over a year and also all the other Bella Rock Casinos. – Gaming Club, Lucky Nugget, King Neptune,
At first I could win small wins to keep playing but never more than my original deposits. Eventually, I made deposit after deposit after deposit…… and spin after spin after spin and rarely if ever would I get a bonus games or free spins feature. If I did get the feature the winnings were always so small it was disgusting to say the least.
The slot tournaments were even worse. Can't count how many times I thought I may win a small tournament and at the last moment a fresh player comes up from nowhere and takes the lead.
There are lots of casinos on the net and I play at a few different casinos now and with wins and losses but feel the play is much better for my money. Take my advice. Find another casino and avoid JackpotCity. You will be much happier that you did.
Jackpot City played there many many times never came close to winning anything. Do Not play here you can not win here becaue they spent all their maony on TV commercials and the rest of the money goes to the owners the players get nothing here stay away
i have given heaps and heaps of money to this site so the one day i win big i withdraw they say send verification documents so i did i got a email saying processed will release winnings then after a week of problems hear nothing its been three weeks not one email,phone call, any sign of my winnings screw jackpot city and all of its associate casinos, king neptune, gaming club rip offs!!!!!
the casino customer service is great,but the games are rip offs,three weeks playing multiplayer ,takes three hours or more for spins to come up not good,then it dosent pay well,the promotions are great,its my favourite casino,as they really go out of there way to help you,i would recommend this casino ,but microgamming are rip offs
after losing a few hundred on jackpot city i wont be visiting them again….not one bonus round !
@MEHLMANN if a family member allows you to use their account on the casino they need to clarify with the casino. Once clarified with the casino any deposits and withdraws shouldn't be withheld any money you have won!