JackpotCity Casino
3.8/5
Very Good
For more than 20 years, JackpotCity has not only offered a variety of slots and casino games including video poker and scratch cards, but also a number of benefits and promotions for their loyal members. The site allows users to navigate through all the sections easily from the home page with its flamboyant decorations of the most notable buildings in the world – all in one same place: JackpotCity.
As visitors scroll down the main menu, they will find different progressive jackpots from slots as well as animated trailers of the best titles. They will also get familiar with the casino’s offerings which includes live table games, trusted banking methods and quick links that take players to different sections of the site with just one click. Other casino features worth mentioning are its exclusive 24/7 support and FAQ site, the JackpotCity blog with the latest casino news and the different language options.
JackpotCity casino owns a Malta Gaming Authorities (MGA) license and certified by eCOGRA, an independent testing agency aims to ensure a safe and fun environment for players since 1998. With more than 500 games which can also be played on mobile devices and with millions of dollars up for grabs, JackpotCity is a solid option for committed bettors.
One of the main reasons why online players choose JackpotCity is thanks to its variety of bonuses and promotions. As with many other online casino sites, new members will be able to redeem a Welcome Bonus that rewards them for their first deposit into their account. In this case, a bigger bonus can be claimed for free in the form of 4 different deposit bonus – each for their first four deposits at the casino.
At the time of writing, players who make their very first deposit by using any banking method will double their initial amount with the each one of the four 100% match bonuses that give them more playtime as well as chances to win! Another advantage of this particular promotion is its low minimum deposit and immediate claiming time that allows players to enjoy their favorite game right away. All offers must be claimed within 7 days after registering the amount.
In terms of promotions, it just takes one initial deposit for newbies to redeem the first Welcome Bonus that duplicates their funds and adds 100 free spins so they can try out all the top-notch slots available at the casino. Promotions are divided into 3 main categories as follow:
Other exclusive promotions for regular players include a Daily Deal whose reward amount is based on their gameplay and changed from day to day. Because of its variance in the bonus amount, players are encouraged to come back regularly to check what promotions are available every day. Additionally, bettors can take a spin on the Bonus Wheel in order to collect amazing prizes in the form of free spins, cashback offers and more.
Perhaps the most seek-after aspect of JackpotCity casino is its collection of hundreds of original slots and other table games which can be accessed easily after signing up with an account. More than playing for mere entertainment, online casino aficionados can also wager on their favorite titles for a chance to hit any of the large jackpots available: whether they are looking to relax with a free game or playing the chance of winning big payouts, JackpotCity members are unrestrictive on how they want to play.
Members have at their disposal a large variety of titles powered by Microgaming, one of the biggest and most recognized providers in online gaming. Its advanced software also allows players to access their favorite titles via mobile devices such as iOS, Android, Windows or Blackberry smartphones or tablets.
The most popular slot titles at Jackpot City include ‘9 Masks of Fire’, ‘Avalon II’, ‘Book of Atem’, ‘African Quest’, ‘Book of Oz’ and ‘Wheel of Wishes’ – all of which pay out generous rewards while bettors immerse themselves in the game’s story and plots. Additionally, these modern slots feature realistic graphics and sound effects that characterize them above other less stylish online casinos.
Bettors with a taste of the more classic casino table games can also take part against live dealers, where they can experience the thrill of being successful against a real person in baccarat, roulette and blackjack. Moreover, the chat button allows players to interact with the dealers and other players at the table to make it more fun.
JackpotCity puts at their members’ disposal a list of trusted banking methods that use the latest SSL (Secure Sockets Layer) encryption technology to ensure all funds transactions are safe within the site.
Options for both deposits and withdrawals include Skrill, MasterCard, Visa, Interac, iDebit, Trustly and Neteller. While deposits are almost immediately processed for members to start playing their desired casino games, withdrawals might take a bit longer depending on the payment method selected.
Jackpot City players can reach out for help in different ways within the site. First, members are advised to click on the FAQ guide where they will find the most common questions among users including bonuses, banking methods and much more. Then, if they can’t find their solution, they can choose one of these 2 options:
Live chat: By clicking on the “Live Chat” button at the end of each section of the site, members will get in touch with a real-life representative who will try to solve all issues in real time.
Email support: If players can’t find a way to solve their problems through live chat, or don’t mind waiting a day or two for their solution, they can also reach out via email.
With JackpotCity Casino, players from all over the world can join the fun and play for the chance to hit the immense jackpot that’s always featured at the home page. Additionally, the site is available in many different languages which allows a more personalized experience for everyone as they play their favorite slots and table games available at the casino.
Not only that, but the site also features an array of promotions and safe banking methods that will ensure the satisfaction of all players who sign up for an account. Moreover, members can also find entertainment while reading the JackpotCity Blog which features tips and tricks on how to make the most out of their casino experience.
Please note: New JackpotCity Casino customers Only. 18+. T&Cs and wagering requirements apply. Game contributions may vary.
JackpotCity Casino Player Comments
they locked my account 14 days ago after depositing 1000 euro from Neteller. Don't know what to do.Stupid action.It was my mothers Neteller and now they will not give back the money…..Anybody here suggestions?
Very dissapointing! After depositing a not insubstantial amount of money I won it back & proceeded to withdraw it. This was not my first withdrawal from this site so I expected it all to proceed smoothly. After 5 days still no sign of the cash in my bank account.so I contacted Jackpot City to be told I had been e-mailed by them requesting ID documentation however no e-mail had been received. As it is now Friday I am told the withdrawal will not be processed until Monday. As soon as the cash hits my bank account I'm closing my Jackpot City account!!!!
yes im with you there the casino is a rip off an hour to play isis error comes up you loose your money ,then they use an excuse like we have to investigate why i won the money what 260.60 to them,there games dont pay an hour or more,then you have spent a fortune 200 dollars to get five coins,what a rip off,there vip are very nice just the casino is a total rip off ,royal vegas is bad as well it took 600.00 dollars of mine,said they had put it back into my account,what a lie,i already had 1300 i was monitoring my money no 600 hundred went into my account a pack of theives
Best Casino EVER!!!… quickest payouts. Best VIP support. I have withdrawn in excess of 50k + without any problems and quickly. Thanks to Grant S at the VIP support team.
Gonna stick with Jackpotcity and Gaming club (The Belle Rock Guys). Don't want to ever get burnt like Royal Vegas.
funny how your one of a very few who have pay outs, it would have been good to hear from you how you get these payouts when others can’t ?
I landed on this site because I received a email telling me I can have 500 free spins, lol , that’s always suspicious as anything free is always a catch.
as any fool can lose his money, and I am not going there.
Like you say Ken Marchand, good advice.
I am taking that advice.
Do not play the "FREE" tournaments and "WIN" Your prize is a bonus credit and an extension to your play through. In other words you now have a longer time to wait before you can claim "ANY" of the bonus credits they give you. Play through is 50 to 1. Any money you pay for these tournaments comes from your own cash and bonus credits, so they aren't "FREE".This is my only complaint so far after playing 4 months. My advice is don't accept any play through "FREE" credits and don't play the tournaments.
I can partly agree with Kiriakos. I do indeed receive my cashouts in a timely fashion but I did have to send them papers for verification. Actually I think it is a standard procedure at all online gambling sites.
they pay in 3 days without asking for stupid things like passports or clear photos or I dont know what. Bank wire in 3 days. Very fast
the casino Jackpot City in my opinion is 1 of the worst casions online.The games dont pay They through bonuses at you knowing that this will be the only way to keep your business.I have played many online casinos and this bye far is the 1 in my opinion most manipulated I have played to date.I would not recomend this casino to anybody,unless of course you like to lose money
your comment "BEFORE Registering with Jackpot City Casino I read their T&C carefully and also went to their Live Help online service to clarify a few points. I explained clearly I was in Thailand BUT my banking and 'home' was in the UK. "No Problem Sir, I've checked, Thailand is acceptable to us and you may proceed" .. so I Registered. And just like the other poster I was playing when my account was 'locked'. I was informed my initial deposit would be returned in full (I hope so!) BUT I was NOT told why my a/c had been closed. I suspect it was because I was because I was playing from a different Country than my Banking (credit card) address. It would be nice to know the reason why … that courtesy would cost them nothing!
i have had a really bad experience with this site, they locked my account because i was registered to ireland but playing in cyprus. where i am working for the next few months. on top of this, any money i won( 50euro) was voided…..apparently. i will not be using this site again its a complete piss take