Spin Casino
Last updated: August 2026
Pros
- Reputable licensing
- eCOGRA certified
- Live Chat Support
- Crypto friendly
Cons
- No 24/7 Live Chat Support
- No UK players allowed
- No US player allowed
- Intransparent website
Spin Casino Review
Spin Casino is an established international casino with a polished lobby, a broad mix of slots and live games, and a three-part welcome offer. The site is easy to browse on desktop and mobile, with the main game categories, promotions, loyalty area and banking links kept within quick reach. It feels like a mature casino rather than a bare-bones bonus landing page.
Its regulatory position is also stronger than the older details on this page suggested. Spin Casino is tied to current Kahnawake and Alderney records, and it holds current eCOGRA Safe & Fair certification. The main weakness is transparency around payments: the public payment page displays only a selection and expects visitors to register and choose “See All” before they can view the complete country-specific list.
Spin Casino Bonuses
The welcome package covers the first three deposits. The opening deposit receives a 100% match up to €400, the second a 100% match up to €300 and the third another 100% match up to €300. Using all three stages therefore produces the advertised maximum of €1,000. New players should judge each stage separately, since every match has its own qualifying deposit and conditions.
The detailed promotional terms set a €10 minimum qualifying deposit and require each offer to be claimed within seven days. This is important because a headline panel elsewhere can show a zero minimum; the specific welcome-bonus terms are the more relevant rule for eligibility. The wagering requirement is 35x the bonus amount, and winnings produced by bonus free spins also carry 35x wagering.
Maximum play while wagering is €8 per game round and €0.50 per payline. Most slots contribute 100%, re-spin slots contribute 10% and NetEnt slots contribute 50%. Many table games, video poker, roulette and blackjack contribute 8%, while Classic Blackjack, All Aces and Jacks or Better contribute only 2%. Baccarat, craps, Red Dog, Sic Bo and progressive games do not contribute. These differences can greatly extend the time needed to clear the offer.
The terms also allow management to apply a withdrawal ceiling of six times the first qualifying deposit, although progressive wins are exempt. Unused matched funds may be removed after two months, and daily-spin balances expire 30 days after the last deposit. The offer is workable for players who understand traditional match bonuses, but the contribution table and discretionary withdrawal cap make it less flexible than the €1,000 headline suggests.
Games and Software
Slots form the largest part of the lobby, accompanied by live-dealer games, blackjack, roulette, video poker, progressive jackpots and tournament content. The homepage and casino pages highlight recognisable studios and provide category-based browsing, so finding a live table or a particular type of slot does not require scrolling through one undifferentiated catalogue.
The provider list includes Games Global, Pragmatic Play, Evolution Gaming, Crazy Tooth Studio, Foxium, Just For The Win and Snowborn Games. This gives Spin Casino a useful balance of established aggregation, live-dealer content and smaller slot studios. The exact titles available can vary by location, so players looking for one specific game should check the current lobby before funding an account.
The mobile experience runs through the browser and follows the desktop structure closely. Large game tiles suit a touchscreen, while account, banking and promotion controls remain easy to reach. As with any mobile casino, live games and graphics-heavy slots perform best on a stable connection, but there is no need to rely on a separate download simply to access the main catalogue.
Payment Methods
Payment availability is country-specific. Payment methods include Visa, Mastercard, Skrill, Neteller, paysafecard, Apple Pay, Google Pay, Interac, MuchBetter, iDebit, Flexepin and bank transfer. Cryptocurrency deposits are also supported in Bitcoin, Ethereum, Bitcoin Cash, Litecoin and USD Coin. The supported fiat-currency set includes CAD, USD, EUR, GBP, AED, ARS, AZN, BDT, CLP, INR, JPY, KRW, MXN, MYR, NZD, PLN, QAR, SEK and THB.
Deposits and withdrawals are presented together in our details as Payment Methods. Where direction matters, the current withdrawal guidance specifically names Interac, PayPal, eCheck/ACH and some Visa cards as routes that may take one to two business days after standard processing. Cryptocurrency is listed for deposits, while the named withdrawal routes are Interac, PayPal, eCheck/ACH and some Visa cards.
The public payment-options page is not complete. It shows several familiar methods, then expects the user to sign up and select “See All” to discover the full country-specific inventory. A prospective player therefore cannot compare every available method, limit and withdrawal route from the public page alone. The help centre adds useful detail, but the casino should publish one complete pre-registration banking overview.
The crypto minimums are 1 USDC, 0.0005 BTC, 0.0005 ETH, 0.01 BCH and 0.1 LTC, with no maximum stated in the relevant guidance. Withdrawals have a 24-hour pending period, after which the delivery time depends on the chosen method. The stated minimum withdrawal is $50. Internal review, verification or a payment method that cannot receive refunds can delay a request.
The general terms set a maximum withdrawal of GBP10,000 or the equivalent in any 24-hour period. That is a meaningful limit for higher-stakes players and should be considered before depositing. Method availability, limits and displayed currency can still differ by account country, so the practical check is whether the cashier supports both the deposit and withdrawal route a player intends to use.
Verification, Safety and Licensing
Spin Casino is operated by Baytree Interactive Limited, company number 69691, registered at Ground Floor, Kingsway House, Havilland Street, St Peter Port, Guernsey. Its terms identify Kahnawake licence 00892, issued on 16 February 2022. The current Kahnawake permit-holder register lists Baytree Interactive Limited and spincasino.com, supporting the licence’s valid status.
The privacy policy also names Baytree (Alderney) Limited, company number 2012, and Alderney licence 155 C1, issued on 15 December 2020. The current Alderney Gambling Control Commission licensee list associates Spin Casino with Baytree (Alderney) Limited. eCOGRA adds independent Safe & Fair certification for the review period from 14 December 2025 to 13 December 2026.
Account verification can require a valid passport, identity card or both sides of a driving licence. Proof of address may be a utility bill or bank statement no more than six months old; a driving licence can serve as address evidence only if it was not already used as proof of identity. Additional payment or source-of-funds checks may still be requested where necessary.
Responsible Gambling
Spin Casino provides daily, weekly and monthly deposit limits. Once a limit is reached, further deposits are blocked for the rest of the selected period. Players can also lock an account, take a break for at least 24 hours or self-exclude for at least six months. Transaction history is available through the banking area, and the responsible-gambling information links to professional support organisations.
The terms include a long restricted-country list, including the United States, United Kingdom, Ontario and Australia. Finland appears in the registration selector. Players should check eligibility before depositing, particularly after travelling or changing location, because account, payment and game restrictions can differ by jurisdiction.
Customer Support and Complaints
Support is available through live chat and by email at spincasino@casinosupportgroup.com. The help centre covers deposits, cryptocurrency, withdrawals, verification and safer-gambling tools.
The wider complaint picture is mixed. One substantial case history shows few formally resolved complaints and limited engagement, while another assessment gives the casino a high safety rating but notes that it may refuse to respond to complaints handled by third parties. That combination warrants caution: keep copies of verification files, bonus selections and transaction records, and try the casino’s own escalation route promptly if a withdrawal stalls.
Spin Casino Verdict
Spin Casino combines a varied lobby, established operator structure, valid Kahnawake and Alderney records, current eCOGRA certification and useful account-control tools. Its three-deposit welcome package has an accessible €10 starting point, but 35x wagering, differing game contributions, stake limits and a possible six-times-deposit withdrawal cap make the full terms essential reading.
The clearest improvement would be a complete public banking page. Requiring registration to “See All” payment methods creates unnecessary uncertainty, especially when deposits, withdrawals and regional availability do not line up perfectly. Spin Casino is a credible long-running option for players who value its games and supported payment mix, but it earns a measured recommendation rather than an unqualified one because banking transparency and third-party complaint engagement remain weaker than they should be.
Spin Casino Bonuses
Please note: New Spin Casino customers Only. 18+. T&Cs and wagering requirements apply. Game contributions may vary.
First deposit: 100% up to €400. Full three-deposit package: €400 + €300 + €300, up to €1,000. Minimum deposit €10; claim within 7 days; 35x bonus wagering; maximum bet €8 per round and €0.50 per payline. Game contribution ranges from 100% to 0%, and management may apply a 6x first-deposit withdrawal cap.
General Info
Games
Payments
Payment Methods*
Apple Pay, Bank transfer, Bitcoin, Bitcoin Cash, eCheck, Ethereum, Flexepin, Google Pay, iDebit, Interac, Litecoin, Mastercard, MuchBetter, Neteller, Paypal, paysafecard, Skrill, USD Coin, Visa
Currencies
Argentine peso (ARS), Azerbaijani manats (AZN), Bangladeshi taka (BDT), Bitcoin (BTC), Bitcoin Cash (BCH), British pounds (GBP), Canadian dollars (CAD), Chilean peso (CLP), Emirati dirham (AED), Ethereum (ETH), Euros (EUR), Indian Rupee (INR), Japanese Yen (JPY), Litecoin (LTC), Malaysian ringgit (MYR), Mexican pesos (MXN), New Zealand dollars (NZD), Polish zlotys (PLN), Qatari rials (QAR), South Korean won (KRW), Swedish kronor (SEK), Thai Bahts (THB), US dollars (USD), USD Coin (USDC)
Countries
Allowed
Aland Islands, Albania, Algeria, Angola, Anguilla, Antarctica, Antigua & Barbuda, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Bouvet Island, British Indian Ocean Territory, Brunei Darussalam, Burkina Faso, Burundi, Cambodia, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, Comoros, Cook Islands, Costa Rica, Croatia, Curaçao, Cyprus, Djibouti, Dominica, Dominican Republic, Dutch Caribbean, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Faroe Islands, Fiji, Finland, Gabon, Gambia, Georgia, Gibraltar, Grenada, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Iceland, Indonesia, Iraq, Ireland, Isle of Man, Ivory Coast, Jamaica, Jersey, Jordan, Kazakhstan, Kiribati, Kuwait, Kyrgyzstan, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Luxembourg, Madagascar, Malaysia, Maldives, Mali, Marshall Islands, Mauritania, Mauritius, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Namibia, Nauru, Nepal, New Zealand, Niger, Niue, Norway, Oman, Pakistan, Palau, Palestine, Panama, Papua new Guinea, Pitcairn, Qatar, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Sierra Leone, Sint Maarten, Solomon Islands, South Georgia and The South Sandwich Islands, South Korea, South Sudan, Sri Lanka, Suriname, Svalbard and Jan Mayen Islands, Swaziland (Eswatini), Tajikistan, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uruguay, Uzbekistan, Vanuatu, Western Sahara
Restricted*
Afghanistan, American Samoa, Andorra, Argentina, Australia, Austria, Belarus, Belgium, Botswana, Brazil, British Virgin Islands, Bulgaria, Cameroon, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Cuba, Czech Republic, Denmark, Estonia, Ethiopia, Federated States of Micronesia, France, French Guiana, Germany, Ghana, Greece, Greenland, Guadeloupe, Guam, Heard Island and McDonald Islands, Holy See, Hong Kong, Hungary, India, Iran, Israel, Italy, Japan, Kenya, Lithuania, Macau, Malawi, Malta, Martinique, Mayotte, Mexico, Mozambique, Myanmar, Netherlands, New Caledonia, Nicaragua, Nigeria, Norfolk Island, North Korea, North Macedonia, Northern Mariana Islands, Ontario, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Republic of the Congo, Reunion, Romania, Russia, Rwanda, Saint Barthelemy, Saint Helena, Saint Pierre and Miquelon, Serbia, Seychelles, Singapore, Slovakia, Slovenia, Somalia, South Africa, Spain, Sweden, Switzerland, Syria, Taiwan, Tanzania, Turkey, U.S. Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, United States Minor Outlying Islands, Vatican City, Venezuela, Vietnam, Wallis and Futuna, Yemen, Zambia, Zimbabwe
Spin Casino Player Comments
I won a total of over 70,000 au on thunderstruck 2 . Over a four day period one withdrawal for 35000.00 re cheques via courier a cost of 19$. , then another 15000.00 then set bank transfer up and withdrew. It sat in the reverse withdrawal area, I played again next day won 2 more amounts of 10000.00 . I transferred, and received. I ended up playing the fifteen again . And then stopped. When asked for statement they deferred from it. When I looked the game history from the day i won the first 35000.00 had gone . I have photographs and phots of transaction I that got me that win. Paysafe also confirmed use of paysafecard on day. Contacted 4 different staff to explain my proof . Each time after it disappeared , until whole history was erased. From my view. I have Heard nothing more.
An I ask how much u put in because the same thing has happened to me for $15,000
The main menu takes to long to load. The game i was playing paused i didnt receive my match up bonus. I am now trying to contact customer support. Over all the worst online casino ive played and when my game finally loads and doesnt pause i will play of my money and delete this app.
My very first time playing I deposited $20 and won a cool $2500.00. Sure it took a while to turn up even though I paid $35 to have it delivered. Cheque cleared, played again last night and won another $2,000.00. Can’t complain. Sure you have your ups and downs nut When on a losing streak I just kept changing games. Well done Spin Palace Casino. Love the site.
How ling til you recieved your check
I was offered 30 spins on dragons dance and I accepted. After I finished spinning I deposited cash into my account and won over two hundred dollars, when I went to check my account there was a $0 cash balance available and all my winnings were in the bonus balance. I realized something wasn’t right because there should have been a balance in both so I contacted live support where I explained. I was told that I had spins to finish in sure win which I wasn’t even aware of to begin with since they weren’t offered to me to begin with. I finished them and informed the representative and she then offered me $54 and then took the $200 + balance out of my account. I tried to explain I should have a cash balance and bonus balance available, when I was asked f I wanted it or not! Really?? This is how it was handled, when I called into the toll free number to explain I was told she understood my situation but it was too late because the balance had been wiped out and they couldn’t replace it. I was offered $20 in bonus cash. Not impressed with this casino after depositing and depositing into my account, this is the resolution. Definitely will deposit else where from now on.
I won $10k after I had a bonus applied when I deposited $100, the withdrawal process took over a month. And last minute, they tell me of a term in their T&C’s that means you can only withdraw 6x your deposit, but the best bit is, the rest of the credits are forfeited, so I lost out on just shy of $9k!
same thing happened to me i was gutted i went to chat and asked why my funds were forfeited they said i hadnt met wager requirements if i hadnt met requirements then i would not have been able to do a withdrawal request they then said management decided that under claus blah blah i only get 6x my deposit so my advice to all do not except bonuses then u can withdraw your funds without them mucking you around
Just so you people know…you can win on this online casino…I have won 2,000 Canadian dollar but they put a 46 to 96 hr hold on it…they do that so you keep dipping into your winnings…and after I have won a jackpot of $2,000 I can’t even win anything… I’ve spent $400 on happy holiday slot game and only got 1 free spin and got $60 Canadian dollar… I really believe they have me tagged not to win…if you seen my play you would understand and 100% agree with me…but like I said you can win but don’t think you will win again…I wish I hit and ran…
Have to say Spin Palace were quick to resolve a deposit issue, which has restored my faith that it is a safe genuine place to play
Spin Palace normally pay fast and process deposits smoothly. However, last night made 3 failed deposits, no credits given but money still gone from my bank. Issue still not resolved. Same thing happened to my mate at same time, so just be wary at the moment.
I absolutely love this casino. I don’t understand why anyone would have a problem playing here? I always get great game play I have won thousands lost money of course too. The customer service is great. Yes the payout time could be a bit better (they make you wait up to 92 hours while withdrawal is in pending), but I’ve ALWAYS gotten my payout! One of my favorite online casinos.
how long before you got your payout..???
I had a great time at Spin Palace – ups and downs and lots of fun….until precisely the day I made a withdrawal of a nice amount of a payout. After that day I never again got another payout more than the amount of my deposit or I only get payout when I have the bonus points so can’t withdraw.
When I vent my frustrations the reps having this nasty habit of insinuating that the player is at fault by “informing you that others are withdrawing” or I am told “my bet is too high” Ha! if I play lower I’ll have pennies for payouts might as well play for free. And what the heck does that have to do with no payout? Then you get into the chat circle with the rep firing automated responses about it being “random” and “they don’t control the games” blah blah
I underline that all of the sudden, exactly following the day of my win all payouts ceased. I say it looks suspiciously like recuperation of my win. They say “oh no it is random…you are on a bad streak” … 22 sessions in a row for gosh sakes! Yes in a row. 22 losses in a row. 22 consecutive gaming sessions at a loss.
I closed my account and I am done there. How they expect to keep players with outcomes like that is way beyond me and sudden stop in any and all payouts is way, way too suspicious for my taste.
Great machines, quick payouts, easy to contact and get friendly and professional service. Now that is what makes Spin Palace different to other online casino sites. I was a bit skeptical at first but after playing here for over 4 months I wouldn’t go anywhere else! Honestly the best!
Played fore more than 3 years at Spinpalace, lots of trouble bad connections poore flash casino.
Roulette experience : 9 times black on a row unbelievable
Marc50 roulette is random mate!!!!!
I have been playing for 10 + years and the longest colour streak I have witnessed personally on a gaming table at The Star in Sydney is 23 reds!!
Yes 23! Not a computer or software but a real dealer!
You were just wrong place wrong time my friend!!
Joined last week put 50 euro in they dubble it to 100 played on and off for a day or two then won 700 took out 600 only took 3 days very happy
They have clearly dropped in odds and I was a daily player for 5 years until now! 2-3 mates have also said the exact same who are also daily players. They are extremely happy to take your money, quickly and easily – can be a nightmare when withdrawing. Had issues with my Ruby Fortune account when $400 was withdrawn and just ‘disappeared’, took over 3 weeks to resolve. The games are fun, but please don’t overcommit to bets and expectations – it really isn’t worth it as they are designed the same way, for you to lose.
Customer service (no ticketing system either???, come on this is a basic CRM system and should not be legal without it IMO) is poor, copy/pasting text which I personally find rude. I do feel for the customer support people as I believe they are taught to answer as many questions for different people as possible.
There’s your mistake, believing clip joints like Spin Palace are “legal”. Just because they operate from a Government Jurisdiction which gives them an online gaming license, doesn’t mean a casino is “legal” or bound by any legalities.
The only online casinos where you’ll get ethical standards, are those who are UK licensed. Anything else and it’s like gambling, a risk!
After only half payout of my original deposit I have not received any monies owing. After paying out 1/2 of my winnings the problems started. Said they needed docs of my driver’s licence and a personal bill. What for? To sell the info? After sending in doc’s they said they could not open. Resent docs and they said they were OK. Still no payment. Phoned again and they said they could not open docs. Sent again and they can’t open jpeg. Then they got it open and said it was too blurry. I now have been asked to send in pdf form. What a joke. I guess I should have known better. Stay away from this site.
According to the Lotteries and Gaming Authority of Malta where Spin Palace is Licensed, a player is not required to submit ID docs or any proof of ID up to the amount of 2,300 (in player currency). When this figure is reached only then can the casino request proof of ID docs.
If you have a withdrawal of 2,000, you’d have 300 remaining that you can withdrawal without providing proof of ID. If however you have a 2,400 withdrawal, then you must provide proof of ID, even if this is your first withdrawal from that casino.
I think the withdrawing/deposit must have gotten better here as I haven’t had all the same issues that others have had. I don’t play big money here but I’ve never had a problem with getting my money out. Pretty good bonuses and a huge selection of slot games.
I’m a VIP and have been with spin for about a year. I have my own vip manager Leilah who is always easy to contact and if she’s not on,cause they also have days off,I will be contacted by someone else on her behalf. I have had no trouble with withdrawals ever,whether its 100 or 5000 dollars. I think there customer service is best I have come across in a online casino. And with the bonus,if you read the rules first then you should know what your doing as the bonus rules are easily explained in layman terms. I even got a iPhone 6s for Xmas of them this year. So good job spin palace and keep it up.
Very satisfied customer here.
They were happy to accept 5 deposits equalling $2,000 from my credit card. Had a few problems with the site during play such as disconnecting from the server during crucial plays. Anyway was very happy when I got a couple of wins & had $2314 in the bank. Have a Neteller account so asked for the winnings to be deposited to that account. No problem, they stated that the withdrawal was successful & even had a transaction number (fortunately I’m a cautious kind of guy, so took a screenshot of the transaction complete with their logo on the top). Waited 2 days, nothing. Went online to their customer service, oh they had sent emails & texts (never received) asking for further ID information. My answer was that perhaps they shouldn’t be accepting deposits & allowing people to gamble if they are not happy with the initial information you give them. Not really concerned as my bank will reverse the deposits totalling $2,000 (especially as I had proof that Spin Palace had authorised the withdrawal) & they can keep the other $314. I definitely will not be using them again & I would advise anybody else to do the same.
By the way, I didn’t use their so called bonus as it was obviously designed to keep people betting hopefully until they lost all their money.
I decided to try this out and I deposited 20 bucks to give it a shot I went up to $250 in a day. Not big winnings but i was betting small. The payouts are strait garbage, you are lucky if you win half your wager. You will get $5+ wins only to have a dry patch which will suck your winnings dry. The games are slow and glitch and I have a powerful pc. I had my free spin multiplier on multi isis stolen twice as the game froze(potentially good winnings as they were high multipliers). If you like black jack stay FAR FAR away… I know it can be a 50 50 game in favour of the house but OMG… everytime the dealer had a bust card and I had a 20 or 21 it would push or beat me. 17 or 18 was a loss most times as the dealer pulled whatever cards it needed to win. I had two 21s and the dealer off a 6 tied me after getting a series of 20s and handing me 10 cards companied by 2-6 or aces with mid cards. I could predict what the dealer would have and if I lost before hand. This is theft ad don’t let anyone tell you it’s random because it’s not if the dealer draws the exact card needed everyone when you bet high (not being a sore loser but you must experience it to understand) 6 card draws to beat my 18-21 almost constantly.
I love this casino. Been playing for over 2 years. I’m in canada. Deposit with my visa and withdraw my funds directly to my banking account. This usually takes about 3 business days from when I withdraw. I’ve won thousands . I’ve lost hundreds lol. I would recommend spin palace to anyone . Great customer service through chat and phone calls.