Trustly was established in 2008 and has since grown to be one of the top online banking methods for most online casinos. It was formerly known as Instabank and is well-known in Europe. Apart from online casinos, Trustly also offers other banking solutions in three different industries, including e-commerce, travel, and financial services.
Its main headquarters are in Stockholm, Sweden, but has over five operating offices in America and across Europe. Trustly is also authorized and regulated by the Swedish Financial Supervisory Authority.
It is relevantly new in the iGaming industry, and some of the online software providers have incorporated it onto their casinos’ software. Let us now look at what Trustly is all about.
Who can use Trustly?
As most casino e-wallets, you need to have a separate account to fund your gaming account. But for Trustly you don’t need to have a separate account. All you need to do is choose Trustly among the banking options when depositing at your preferred online casino and follow the said steps.
You are also required to have a bank account with any of the banks in the countries where Trustly operates, which are Spain, Denmark, Sweden or Finland.
Making a Deposit using Trustly
To deposit using Trustly, you only have to log in to your gaming account, select your bank, select the account from which you wish to pay, choose the amount, and confirm the transaction.
Once you have finalized your transaction, your cash is immediately credited to your casino account. But in some rare cases, transactions may take up to two days if the deposits made are above the required amount.
Using Trustly is safe and secure. Since all your account transactions take place through your bank. Trustly only acts as a channel for depositing funds into your casino account.
Another advantage is that Trustly is fast and reliable. There is no processing time. Once your transaction is completed, the funds are immediately credited to your account.
For you to use this mode of payment, you have to reside in one of the four countries supported by Trustly (Finland, Denmark, Spain, Sweden). But you can opt to use another payment method if you reside outside the said four states.
Also, Trustly cannot be used as a withdrawal option in casinos. You are, therefore, advised to either use bank transfers or cheques to withdraw your winnings. You can also use another e-wallet as most of them allows you to make both payments and withdrawals.
Trustly Casinos & Customer Support
If you have any inquires or complaints, you can contact the support team via an email contact form on the site or via a toll-free phone number.
There is also an extensive FAQ section on the Trustly web site where you can find information about depositing, direct debit, and withdrawal details.
See below for the full list of online casino accepting Trustly as payment method.
(Malmo, Sweden) – Since 2016, Global Gaming and Trustly have enjoyed a successful partnership through the Pay N Play® product. The new agreement extends Global Gaming’s reliance on Trustly as its payment services provider for Ninja Casino in Sweden and into new markets in addition to Finland and Estonia. Pay N Play® contributes to an …