Reviewed-Casinos.com Home

Player comments on Vegas Palms


18 comments

joseph on April 16, 2015. Reply

Used my mother credit card to deposit credits as i do not have a debit card. i use polinz. I won $11.5k went to withdraw and they asked me for all these docs to verify my mums card. sent it all in with an authorisation letter. Players security team verified and cleared the 3rd party card issue. Then 4 days later after i checked up on my payment status which i used a bank transfer into my account for, and was told my winnings were confiscated..!! No email, no contact yet my withdrawl status showed and payment processed..!! I understand the T&C of deposits but why bloody ask for all these docs to verify and then say its ok go ahead and withdraw so i do then confiscate it without so much as an email or phone call to discuss why..? it say on there T&C that if docs verified then payments can be made still. Then they pull the carpet from under you after all of that and confiscate my money without a full explaination…They suck balls and have no regard for those in this world who are still backward hillbillys and choose not to have a debit card. I use Polinz isnt that verification enough..??

chris howlett on November 4, 2014. Reply

What on earth is this site all about? I play at a bunch of the casinos listed here with all these ridiculous reviews and can assure you there is nothing wrong with any of them! Its gambling, you are not supposed yo win every time people!!

Vegas palms is great for example. Top software, great games, decent bonuses, fast payouts. Just read the terms and conditions, deposit only what you can afford to lose, and expect to walk away bust each time you play, and you cannot fail to have a good session, win or lose!!

My only real concern is they are.now getting rid of a their UK customers, please reconsider digimedia!

Sandra on January 27, 2014. Reply

For some reason this casino banned me out of nowhere without explanation. Vegas Palms was my favorite casino & I recommended it to many friends. I won over $2000 and they paid straight away. I now recommend 32 Red to everyone. They are simply the best casino now. To ban someone without saying why is suspicious. I've never been banned from casinos, & I usually avoid bonuses & follow the terms and conditions.
I would recommend not playing at Vegas Palms for this reason of possibly being banned without reason.

Timur Dal on January 27, 2014. Reply

My comment is regarding All slots and the VIP customer service dept is a total load of rubbish and lies as I have spent around $20000 Australian dollars with them and never cashed out they are always on the back foot when you mention a bonus .

So beware of being fooled by there bullshit and avoid Tammy from the VIP dept as she is one of the people who I'm talking about.

mark on January 10, 2012. Reply

awful casino i put in 700 and lost 300 fairly fast on the slots i then decided to withdraw my remaining 400, then the trouble began after waiting 2 weeks no cheque arrived so i contacted them to only find out nothing was sent, they wanted details credit card drivers license and utility bill so i could get my money its now been well over a month, im very unsure about just handing over my details.

offer on October 25, 2011. Reply

i am a player and and aff .
I played there . lost . But How
Exactly it happens that a player owe money to online flounge casino

do they give loan or credit . how this charge back 300 exactly happens , thank u i

robert simon on January 18, 2011. Reply

I played here at vegas palms a few years ago and won $600 dollars on a bonus.I never had a problem cashing out and i was treated very well.The staff made the process easy,and i got my check in about 6 days…I would recommend this casino,and have told people over the years,about this place They are fair and there bonuses are clearly stated. and if you win fair,and your fair ,they pay.Just thought i would say it here as well.People take my advice play good casinos like this one and please don`t play at coolcat or palace of chance..unless you like not getting your winnings.Anyway take care all and happy lucky gaming its all in the luck and ramdomness ,i say. :)

Robert Simon on January 6, 2011. Reply

I played a promotional bonus and won over $600 dollars several years ago.I must say they were prompt,friendly,and i dident have any problems cashing out.I recieved my money in about 6 days.So all i can say is that if other casinos like "coolcat" could follow there example they would have a better reputation for faster payments ect.Good customer satisfation is the answer to a good casino.I just won $12000 dollars there but have been reading some bad reviews unlike here.I hope to write good reviews because when you win you win.

mike on August 3, 2009. Reply

Nice casino to play. Live support was slow and cuts you off when on hold which is annoying. New player bonus offer confusing if playing in sterling as the deposit match is only on the first £25 which was very disappointing as it wasent clear and i deposited more ended up only getting 100% rather than the 200% expected. Bonus would have been better if I had played in dollars!

James on May 24, 2005. Reply

This is one nice casino. I enjoyed it very much to play there. No problems with payments whatsoever. Thanks!

erin on March 7, 2005. Reply

Do not deal with this casino they will lock your acount and not give you what is rightfully yours save yourself the trouble run very fast

Vegas Palms on March 7, 2005. Reply

Vegas Palms would like to assure our players quality play at our casinos. With this said, we would like to respond to the above negative comment by stating our case. We were forced to lock the players account due to $300 chargeback she had on one of her accounts. Even after several communication attempts with the player, we still have not received full balance of the monies owing by her.

Best regards
Fortune Lounge Casinos

Brenda Sommer on February 4, 2005. Reply

My new FAVORITE casino!!! I’ve cashed out almost $4000 in the past 30 days and they are so SUPER FAST in crediting it to my Neteller each time! The customer service is second to none! HIGHLY, HIGHLY recommend!!

pam on February 4, 2005. Reply

I love playing at this casino. The service is excellent. Fortune Lounge is a great group!

goldie on February 4, 2005. Reply

I love this casino purely because of the support. I have made some really good friends playing there!

Diane on February 4, 2005. Reply

Fortunelounge ROCKS!!!!!!

Marie on February 4, 2005. Reply

I did not even download the software for the simple reason that I like to preview the games first and there was nowhere on the site to do so.

Greg on February 3, 2005. Reply

Decent casino. I guess I will go back there some time.


IMPORTANT: Before posting any opinion on Vegas Palms, please read this so your comment can be published!

Leave a comment