Mummys Gold Casino Player Reviews and comments

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Date: 10/13/2006, Comment from angelo a , contact
I see that it is not just me mummys gold casino will not pay winnings to. I won $2500 and they would not pay. Today I received an email from them stating they are no longer doing business with the usa because of our laws. that probably means nobody will get paid from them anymore. save your money I have already proven they are crooked

Date: 09/14/2006, Comment from Kevin White , contact
I made a withdrawal request over two weeks ago. It was my first withdrawal from them so I did anticipate a SLIGHT delay. I have phone customer service about this 4 different times and also sent a couple of emails. I have been given a different excuse each time I talk with them. I was told in was in review first. I asked if there was anything they needed from me, "no", they said. Second time I called I was told I would be contacted the next day because the review had a question about a relationship to another person which happened to be my middle name. Anything I can do to help. Again I was told no. After I did not recieve the contact, I called again. The review is finished and the money will be in your Neteller account. That was over a week ago. The next day I finally recieve an email response saying they needed some documentation to resolve the review which I have already, at this point, been told they did not need. I sent them the information and have since called them again and this time they just told me they were busy. Over two weeks and seven or eight contacts by me and I still am waiting. Games are fine at this casino just don't expect anything in the way of timely payouts or CUSTOMER SERVICE!

Date: 09/10/2006, Comment from Gary Kemp , contact
I was sent a birthday bonus from samantha white for 100% bonus on next deposit.I deposited and was then told i did not qualify.stating no reason.I have sent reply,s with original letter but they have sent nothing back.I think samantha white at mummy,s casino has no people skills or they just are ripping the people off.beware of this casino

Date: 08/13/2006, Comment from Gigi , contact
I registered s real account with Mummy's Gold and made the required deposit expecting my $25.00 welcome bonus - that was three days ago. I followed all procedures and have e-mailed them three times to no avail. They have not even acknowledged my mail let alone deposited my bonus. BEWARE OF THIS CASINO, they appsrently do not care enough to even return e-mails.

Date: 08/02/2006, Comment from Marlene S.
I downloaded Mummys Gold to play the 500.00 in one hour. I had an absolute blast. It was so much fun and I did not feel the games were rigged like they are in other casinos. I won a little bit but had so much fun playing the games. I will defintely keep this casino on my desktop. Nice going Mummys you really let your people have fun.

Date: 06/09/2006, Comment from William Bernstein , contact
I recently played the 1 Hour Free promo at Mummy's Gold. After the hour I had $670. I had intended to deposit $50 which would make me eligible to transfer the $170 to my account. I use a prepaid Visa and I only had $25 left on it so I deposited $25 and wagered a little then logged out. The next day I received an email from Mummy's Gold congratulating me on the $25 welcome bonus that had been credited to my account. I logged onto the casino and the 1 Hour Free Play bankroll was gone along with any trace of the Free Play Promotion. I did nothing to instigate the welcome bonus. Nowhere in the promotion terms is it stated that a deposit of less than $50 would generate a Welcome Bonus and cancel any Free Play winnings. The window for depositing and claiming Free Play money was 7 days, it had been 2. When I wrote to support they informed me, as I had predicted and even told them so in my email to them, that, according to their promotional terms, only one new player bonus was permitted and that the $25 bonus they credited my account made me ineligible for the Free Play money. When I first contacted them to complain I made it clear that if they came back at me with that explanation I'd wash my hands of them and every other casino in the Palace Group. They stuck to their guns and could care less.

Date: 06/01/2006, Comment from angelo , contact
I would like to comment on maggies comments. She states she won and played out her winnings to get a check. I am not sure what she means by that but look on mummys gold website and the exact wording is this quote. Whatever you win is yours to keep. I have copies of this for proof of fraud and will gladly send them to anyone.

Date: 06/01/2006, Comment from angelo , contact
I thought mummys gold casino was a great casino when I won $2500 until I tried to withdraw it. they would not let me. because of that I filed a complaint with the FBI internet fraud bureau and am also filing a complaint with the canadian department of justice. they will decide if there is false advertising and any fraud

Date: 05/30/2006, Comment from maggie , contact
mummys casino had a promotion so i decided to play 500 dollars in one hour if your over 500 at the end of the hour, u can play out what u have won , i won!! played it out won 300.00 they were timely with payouts, i do recommend this casino, ive been to alot i had problems i called them they were also so helpful wtg mummys :))

Date: 05/30/2006, Comment from angelo a
I opened an account on their page that states 1. download mummys gold casino 2.register a real account 3.play with our $500 for an hour and whatever you win over the $500 is yours to keep. I won $2500 and they would not let me withdraw it. in my opinion this is false advertising and fraud. I have saved all web pages to prove what I say

Date: 06/12/2005, Comment from Alida j cook of arzona.us , contact
very nice casino they are all very curtious and friendly.i won some nice ones, plus i won one of the baskets worth $200 boy they had some high class stuff in it like caviar cheese spread,cookies they are little,anyway i was suprised that i won well any way check that baby out you will be suprised too.well have funn i did.

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