JackpotCity Casino
3.8/5
Very Good
For more than 20 years, JackpotCity has not only offered a variety of slots and casino games including video poker and scratch cards, but also a number of benefits and promotions for their loyal members. The site allows users to navigate through all the sections easily from the home page with its flamboyant decorations of the most notable buildings in the world – all in one same place: JackpotCity.
As visitors scroll down the main menu, they will find different progressive jackpots from slots as well as animated trailers of the best titles. They will also get familiar with the casino’s offerings which includes live table games, trusted banking methods and quick links that take players to different sections of the site with just one click. Other casino features worth mentioning are its exclusive 24/7 support and FAQ site, the JackpotCity blog with the latest casino news and the different language options.
JackpotCity casino owns a Malta Gaming Authorities (MGA) license and certified by eCOGRA, an independent testing agency aims to ensure a safe and fun environment for players since 1998. With more than 500 games which can also be played on mobile devices and with millions of dollars up for grabs, JackpotCity is a solid option for committed bettors.
One of the main reasons why online players choose JackpotCity is thanks to its variety of bonuses and promotions. As with many other online casino sites, new members will be able to redeem a Welcome Bonus that rewards them for their first deposit into their account. In this case, a bigger bonus can be claimed for free in the form of 4 different deposit bonus – each for their first four deposits at the casino.
At the time of writing, players who make their very first deposit by using any banking method will double their initial amount with the each one of the four 100% match bonuses that give them more playtime as well as chances to win! Another advantage of this particular promotion is its low minimum deposit and immediate claiming time that allows players to enjoy their favorite game right away. All offers must be claimed within 7 days after registering the amount.
In terms of promotions, it just takes one initial deposit for newbies to redeem the first Welcome Bonus that duplicates their funds and adds 100 free spins so they can try out all the top-notch slots available at the casino. Promotions are divided into 3 main categories as follow:
Other exclusive promotions for regular players include a Daily Deal whose reward amount is based on their gameplay and changed from day to day. Because of its variance in the bonus amount, players are encouraged to come back regularly to check what promotions are available every day. Additionally, bettors can take a spin on the Bonus Wheel in order to collect amazing prizes in the form of free spins, cashback offers and more.
Perhaps the most seek-after aspect of JackpotCity casino is its collection of hundreds of original slots and other table games which can be accessed easily after signing up with an account. More than playing for mere entertainment, online casino aficionados can also wager on their favorite titles for a chance to hit any of the large jackpots available: whether they are looking to relax with a free game or playing the chance of winning big payouts, JackpotCity members are unrestrictive on how they want to play.
Members have at their disposal a large variety of titles powered by Microgaming, one of the biggest and most recognized providers in online gaming. Its advanced software also allows players to access their favorite titles via mobile devices such as iOS, Android, Windows or Blackberry smartphones or tablets.
The most popular slot titles at Jackpot City include ‘9 Masks of Fire’, ‘Avalon II’, ‘Book of Atem’, ‘African Quest’, ‘Book of Oz’ and ‘Wheel of Wishes’ – all of which pay out generous rewards while bettors immerse themselves in the game’s story and plots. Additionally, these modern slots feature realistic graphics and sound effects that characterize them above other less stylish online casinos.
Bettors with a taste of the more classic casino table games can also take part against live dealers, where they can experience the thrill of being successful against a real person in baccarat, roulette and blackjack. Moreover, the chat button allows players to interact with the dealers and other players at the table to make it more fun.
JackpotCity puts at their members’ disposal a list of trusted banking methods that use the latest SSL (Secure Sockets Layer) encryption technology to ensure all funds transactions are safe within the site.
Options for both deposits and withdrawals include Skrill, MasterCard, Visa, Interac, iDebit, Trustly and Neteller. While deposits are almost immediately processed for members to start playing their desired casino games, withdrawals might take a bit longer depending on the payment method selected.
Jackpot City players can reach out for help in different ways within the site. First, members are advised to click on the FAQ guide where they will find the most common questions among users including bonuses, banking methods and much more. Then, if they can’t find their solution, they can choose one of these 2 options:
Live chat: By clicking on the “Live Chat” button at the end of each section of the site, members will get in touch with a real-life representative who will try to solve all issues in real time.
Email support: If players can’t find a way to solve their problems through live chat, or don’t mind waiting a day or two for their solution, they can also reach out via email.
With JackpotCity Casino, players from all over the world can join the fun and play for the chance to hit the immense jackpot that’s always featured at the home page. Additionally, the site is available in many different languages which allows a more personalized experience for everyone as they play their favorite slots and table games available at the casino.
Not only that, but the site also features an array of promotions and safe banking methods that will ensure the satisfaction of all players who sign up for an account. Moreover, members can also find entertainment while reading the JackpotCity Blog which features tips and tricks on how to make the most out of their casino experience.
Please note: New JackpotCity Casino customers Only. 18+. T&Cs and wagering requirements apply. Game contributions may vary.
JackpotCity Casino Player Comments
Good and fair online casino..anytime I win within 3 business day I receive my winning money by interact . I recommend jackpotsity .
On ruby fortune I.made a despot through neosurf the credit was taken from voucher and not applied on the casino then again the next and one on jackpot city I have not recieved any money back and send through documents. I have contacted online chat and no real answers
Love playing jackpot City I’ve won lots and always get my withdraw within 2 days biggest win was $13,500 and then have also won another $5000. It I ever have questions the chat option is amazing and they always answer right away.
I played and won a little so kept playing and won a little more, then I lost it so deposited a bigger amount, then went into a game. Then seconds later I got an email saying my account had been self excluded and kicked out and my account closed because of other accounts that I do not have and that they claim have already been closed and they could not provide any details but saying the account is linked to others and I’m not allowed more than one. I asked what accounts…and they kept saying to just email to verify my details. So I asked if my so called original account could be opened but they said to contact the verify me email.
6 months later nothing. Tried to play again with a new account as no contact or help was made to get into my old one that has my money in it and the exact same thing has just happened again!
They literally did this to me 3 weeks ago I kept on their ass and they’ve just refunded all my deposits I made while been self excluded 🤦 mission and a half but glad I got my money back
I love jackpot city casino, never an issue. Although my bank charges me a conversion fee when I use my visa.
After reading so many bad reviews I was a bit worried about a withdrawal I made for $1800.00 It did take about a week to finalize the process but I was payed the full amount with no complications.
Gave them thousands of dollars, then tried to withdraw a little bit of winnings, days and days go by without getting paid, they send an email from a no return address asking me to submit documents over and over , which I did repeatedly. Contacted online support multiple times to get some help, they would not help at all.
Asked for contact Information to call or email them numerous times. They would not provide it. The online support staff would just disconnect you after pleading with them for a few minutes. Never get the same person twice. Waste of time and waste of money. Eventually they returned the money to my account to gamble away since withdrawing it was impossible.
Deposited 100$. Was told it couldn’t be accepted, but then they took it anyway with no credit to my account that I can no longer access. Told me to send copy of deposit receipt and they would refund me. I did. They didnt.
I like Jackpot City. Ive won $600 before and cashed out with a etransfer within 2 business days I received my transfer by email and they text or email your password seperately to accept it. These guys are legit and I often recomend to people. My brother in law won $17,000 and got his money after only trying the casino for 2 weeks. He had a little bit of a job for about a week getting the money, but only because of the sum and his bank was kinda like whats that. So he had to go to the bank and give approval for it to be deposited into his account. My point is, ive played their casinos for à good year now, maybe longer and they are legit and à great spot to go. Big thing is, try to bet between $1 -$2 per spin. It makes a difference with your winning streak! And try the ones listed under HOT.
Won $300, decided to withdraw to see if it was legit. That was May 20. Then confirm documents, issue with my name on account and real name, resolved May 31.
June 2 I receive an etransfer but alas, no password. Etransfer expires on July 2. Live chat and they assure me a password will be sent shortly. June 3, receive a withdrawal statement.
Never received an email so on June 10th live chat and they sent an urgent request for a password. Was some issue because my documents were “held up” but “check your emails.”
June 15, another live chat and another urgent request. How long I ask? 24-48hrs… blame Interact (which they claim is the fastest way)
So, here’s my theory, I’ll get a password on July 3 when the link expires and go through the whole thing again.
I deposited $3700 from three different cards and won over $6000, but all my accounts have been compromised! They closed my Jackpotcity account and never explained why! Even their online chat reps are so rude and fishy!
I never received my money back and basically lost $3700 period!
Being with jackpot City probably 10 years or more. Made a comment in the chat when I lost my phone and my information I couldn’t get my password. All I said was if I couldn’t play I was going to go crazy in a joking manner. They banned my account and closed it. Then later I emailed them to reinstate it. I got my account back but they took away all my loyalty points and I was almost Platinum. I feel this is not fair I feel that somebody had a bad day and took my comment out of content. So just beware one little wrong thing said you can lose everything even after 10 years.
Very trusted Online Casino, the pay out is fast ,I won $29,000 playing Crazy time, and had no issue with the payout . I can recommend it.
I had won 12,000.. immediately withdrew. Then won 4500.. withdrew. Then 2000.. leaving a total of 18500 in process. This was Wednesday. I messaged support today and they were super friendly letting me know the money was released today for payout and I’ll have it Wednesday the latest. Smooth transaction and no issues. Make sure your account is verified before you decide to play it will make payouts faster and stress free! I do have a e transfer limit of 9999 so they’ll deposit over 2 days in 2 payments . Very much loving this casino. Polit and stress free
Hubby love playing it and won big on the black jack, first time he cashed out 8000 and then another 6000, its been weeks now and no money. They first needed id (no problem), then proof of address, then why is the username not matching his legal name, then a photo of the back of his id, now they want a utility bill. Very suspicious. Not holding my breath on him seeing the money
I deposited $1000 to play a game on max bet at $10 per spin. After losing around $600 I get an error saying that the coin size I’m betting is no longer available and limited me to betting 80 cents maximum. So not giving any chance to recoup any losses, I’d rather lose it all than bet 80 cents a spin.
First time playing online casino was skeptical about playing an if I won if I’d get money. Played an won. Withdrew $1500 first time second time hit the mega jackpot of $5000 after 24hrs 2 days later money was in my account . Since playing I’ve had no issues so far so good. NZ
I won $5000 and when I asked to withdraw the funds it didn’t come threw so I resorted to chat for an explanation they simply said that they were experiencing technical issues an to check my emails for further actions. Today I go to log onto to Jackpotcity NZ and the site is no longer available
Withdrew 3k. Thru etransfer. They refuse to send you the password to accept the transfer. Been asking for 3 days . Get the same answer: check emails in a few hours.
For two weeks i have tried to withdraw my money. They tell me it´s because my bank will not accept their deposit. It was only $1200. I played it down because it got transferred back to my account. Then I did a withdraw of $1000 to get told that I need to contact my bank.