Spin Palace Casino is a casino whose reputation precedes them…well renowned and respected in the industry since 2002, winning awards and accolades from leading player advocates and powered by Microgaming, this casino definitely had a lot to live up to when I decided to play there. So with great anticipation to see what all the fuss was about I headed off to the Spin Palace Casino homepage which was surprisingly not the flashy, overbearing Vegas style, sales driven design I had expected but was rather very simply and attractively laid out, and included all of the important information needed without all the frills… Spin Palace Casino, I´m impressed.
While I waited for the download I browsed the Casino Promotions section of the site and was pleasantly surprised to see that in addition to their sign-up bonuses, they also offer a variety of ongoing promotions such as $1000 Jackpot bonus for any player who wins a Progressive Jackpot of $10,000 or more (which only makes those Progressive tickers all the more attractive!), as well as $50 Magic Strikes which are basically spot prizes which you may qualify for if you're in the casino when the magic of Spin Palace Casino strikes. There are also a number of Newsletter promotions on offer where the casino offers you the opportunity of winning extra cash and great prizes when you play the recommended games during promotional periods!
I then browsed the Loyalty Club section of the site where I learned that as a member of the Casino's Loyalty Club, you earn Loyalty Points every time you play, which can then be redeemed for free casino credits. What's more, all new loyalty club members receive 500 loyalty points for free when getting started at the casino. After reading this I really couldn't wait to do just that and right on time the download was complete and I headed to the casino.
On arrival, I immediately felt like royalty as the red carpet was laid out for me as I was drawn into the seemingly magically festive world of Spin Palace Casino to the tune of medieval music. I just really couldn't help but smile…it's just really cool! Upon entering the lobby, I'd already read most of their latest news and information so I elected to go straight to their banking area and made my first deposit of $75 via Neteller, although they do offer a wide variety of deposit options including Credit Cards, eCheck, Click2Pay, FirePay, PaySpark, Instadebit, Citadel, EcoCard, MoneyBookers, UseMyBank, Visa, Delta, Debitcards and Wire transfers. I then headed back to the casino page and entered my details in the appropriate fields in order to be eligible for the $75 bonus. Having to leave the actual casino in order to do this was a little inconvenient but not enough to prevent me from doing it, after all, it is free cash!
Once that was done I made my way to the games lobby to see what they had to offer and with more than 196 games on offer I was spoiled for choice. I immediately started with their slots and noticed that in addition to all the Microgaming classics on offer, they also have a wide array of new additions. Of these, I chose to play their latest releases, Supe It Up and Bars n Stripes, both of which were graphically outstanding and highly entertaining, as I'd come to expect from Microgaming casinos. While Spin Palace Casino is predominantly focused on Slots, they also have a variety of table games which include Blackjack, Roulette, Craps, Keno and Baccarat, all of which were really great to play, especially their newly release Gold Series of table games…I'd recommend checking those out if quality table games are your thing!
Time definitely flies when you're having fun, and after spending way more time than I'd originally intended to at the casino I worked my way through the wagering requirements of my bonus and decided to contact the Spin Palace Casino support team to find out how long it would take to be credited. Spin Palace Casino offers live support 24 hours a day, 7 days a week via Live Chat, e-mail, and toll free telephone numbers. Interestingly, Italian and Japanese support is also available via e-mail. Being the impatient person that I am, I opted for the Live Chat option so that I could get answers immediately and sure enough, that's exactly what happened! After a few seconds my enquiry was responded to by a casino representative who was not only highly competent and obviously well-trained but friendly and informative. Apparently bonuses can take up to 48 hours to be credited, depending on the number of people requesting these (as stated in the T&C's of these), but the rep promised to try and have it credited as quickly as possible and sure enough on my next login a few hours later, there it was in my account! Now that's impressive!
All in all, my experience at Spin Palace Casino was an absolute pleasure from start to finish and is a casino that I'll definitely spend time at in future! Their promotional and games offerings, coupled with their truly outstanding support all make for a truly great casino and there is no doubt in my mind that you will enjoy your time here and be treated like true Spin Palace Casino royalty!